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Random BSOD's

Discussion in 'Windows 7' started by Aecursis, Apr 5, 2010.

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  1. Aecursis

    Aecursis Thread Starter

    Joined:
    Apr 5, 2010
    Messages:
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    Normally I'm pretty good at troubleshooting...but I can't see to get this one figured out.

    I've had my new system for about 3 months, and started receiving random BSOD's recently. They started occurring randomly, and didn't begin after any sort of installation, change, or driver update.

    My specs are:

    Phenom II 955
    4GB DDR3 1600 G.SKILL Ripjaws
    Gigabyte MA790XT-UD4P
    Radeon 5850
    500GB Spinpoint F3
    CM N520 Cooler
    750W Corsair
    Windows 7 Home Premium x64

    There really hasn't been any sort of pattern to the BSODs. They seem to occur more frequently within a few minutes of a cold boot. A couple crashes also occurred when using the internet or doing some word processing. So far, there have been no crashes whatsoever during gaming or video editing. Sometimes I get a couple per day, and sometimes I only get 1-2 per week.

    I've tried various drivers for all of my components (used DriverSweeper to get rid of old drivers) and ran Memtest for about 6-8 hours with no errors. I'm also Prime95 stable and get about 20500 in 3DMark06. I also ran SeaTools to check for HDD problems and the results were fine. CPU temperatures are also acceptable - 30-35c idle, and 50-55c after Prime95.

    Here's some screenshots of my blue screens:

    Note that they have created NO memory dump files (it's configured to save them). The memory dump always hangs, which I'm assuming can be an issue?

    http://i190.photobucket.com/albums/z49/Aecursis/0325002258.jpg
    http://i190.photobucket.com/albums/z49/Aecursis/0329000805.jpg
    http://i190.photobucket.com/albums/z49/Aecursis/0331001732.jpg
    http://i190.photobucket.com/albums/z49/Aecursis/0331001735.jpg
    http://i190.photobucket.com/albums/z49/Aecursis/0405001840.jpg

    Any ideas?
     
  2. joeten

    joeten

    Joined:
    Jan 15, 2009
    Messages:
    3,850
    Hi and welcome to TSG here is some info on your error code
    0x0000001E: KMODE_EXCEPTION_NOT_HANDLED
    (Click to consult the online MSDN article.)
    The Windows kernel detected an illegal or unknown processor instruction. A Stop 0x1E condition can be caused by invalid memory and access violations similar to those that generate Stop 0xA errors. This default Windows error handler typically intercepts these problems if error-handling routines are not present in the code itself.


     
  3. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Are you using any cache cleaners that would clear those dump files? If that is not the case and none are being created (very unusual) there may be an issue with the drive or its controllers.

    Also make sure you are not configured for the "complete" or "kernel" memory dump -- choose the "small" one.

    You may also want to review the "reliability monitor" for any clues on what system changes preceded the problem. http://www.addictivetips.com/windows-tips/windows-7-reliability-monitor/

    If the problem is common enough you can also try "clean boot" testing >> http://support.microsoft.com/kb/929135/en-us

    I can run a debugging utility on the dump files if you do this:

    1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
    2 > navigate to c:\windows\minidump and copy the last few minidump files to that folder. *this assumes 'c' is your boot drive, if it is not, subsitute accordingly
    3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
    4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.


    If you do not see any minidumps, be sure you are not using any cache cleaner such as CCleaner. Also run sysdm.cpl and select Advanced > Startup and Recovery. Make sure "small memory dump" is the one chosen under "write debugging information" and the location should be %systemroot%\minidump
     
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