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Random Freezing

Discussion in 'Windows 10' started by Dullahan93, Oct 10, 2019.

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  1. Dullahan93

    Dullahan93 Thread Starter

    Joined:
    Oct 10, 2019
    Messages:
    16
    Been having this issue for almost a year now. Not sure what exactly it is. But whenever I'm on my computer, it doesn't matter what im doing, whether it be just idling at the desktop, going through email or gaming. My computer freezes, but I can still move my cursor. Programs stop responding and then after maybe 15-20 seconds it becomes responsive again. Never really crashed. Just freezes. Sometimes its frequent. Other times it does it every now and then. I would like to say it's the OS (Windows 10). But I'm not ruling anything out just yet. Any insight or help would be appreciated.
     
  2. Couriant

    Couriant Trusted Advisor

    Joined:
    Mar 26, 2002
    Messages:
    33,573
    First Name:
    James
    Maybe keep Task Manager open to see if there are any programs running on high CPU, Memory, or HDD. It is hard to pinpoint if it's something that randomly happening.
     
  3. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Joined:
    Jan 14, 2010
    Messages:
    22,550
    The symptoms you describe have all the hall-marks of an intensive process running
    In order to make progress send me please
    1. System Information
    https://static.techguy.org/download/SysInfo.exe
    run our system info utility and copy and paste to your reply the information in the window that appears when you run the app

    2. Go here and download Mini Toolbox
    It will run on 10
    https://www.bleepingcomputer.com/download/minitoolbox/

    when you have the icon on the desktop right click and click run as admin
    Click to check ONLY installed programs

    Then click GO
    It will place a text file on the desktop
    open it click edit
    select all
    edit again
    copy and paste to reply

    3. Confirm please what Anti Virus is in use.

    4. Also confirm please if any third party system tools are in use such as CCleaner, System Maintenance tools, or any of the so called system boosters - make it go faster type programs
     
  4. Shazzalive

    Shazzalive

    Joined:
    Sep 26, 2019
    Messages:
    156
    First Name:
    Sharron
    I agree with Macboatmaster. - I bet your system has 1 or more PUPs (Potentially Unwanted Programs) running on it.

    Here's how to find out. - And how to get rid of PUPs: -

    Go here: https://www.malwarebytes.com/adwcleaner/ download and run ADWCleaner.

    It'll remove those pesky PUPs if there are any, and your machine might become freeze-free.
     
  5. Dullahan93

    Dullahan93 Thread Starter

    Joined:
    Oct 10, 2019
    Messages:
    16
    I will have to do so later. I dont get off till late. But to provide more info, it started happening after I upgraded the motherboard, processor, graphics and memory. For some reason the port for the ethernet wasn't picking up the internet so I couldn't update any drivers or anything. Had to get a copy of Windows 10 on a flash drive. Did everything that way. DidntD do a clean install. Ever since the upgrade it's been freezing. But I'll run task manager to see if somethings running high process.
     
  6. Shazzalive

    Shazzalive

    Joined:
    Sep 26, 2019
    Messages:
    156
    First Name:
    Sharron
    That opens up a whole new can of worms.

    Have you managed to connect to the internet since you installed Windows??
     
  7. Dullahan93

    Dullahan93 Thread Starter

    Joined:
    Oct 10, 2019
    Messages:
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    Yes, it was only an issue when I upgraded everything. First motherboard I got had the same issue. Sent it back, got a new one, different brand. Installed Windows 10 via USB. Troubleshoot the issue, dont remember what it was but it was fixed. Think it was a driver issue.
     
  8. Shazzalive

    Shazzalive

    Joined:
    Sep 26, 2019
    Messages:
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    First Name:
    Sharron
    Maybe you could give us the motherboard make and model? I think whoever will be taking over the case as I have to go would appreciate it if you did. Thanks.
     
  9. Dullahan93

    Dullahan93 Thread Starter

    Joined:
    Oct 10, 2019
    Messages:
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    I'll have to provide that later. Can't remember off the top of my head. But I'm wondering if doing a clean install of Windows 10 would maybe cause the freezing to stop. Maybe it thinks there's 2 versions running? I'm not too tech savvy. So I'm not sure
     
  10. Shazzalive

    Shazzalive

    Joined:
    Sep 26, 2019
    Messages:
    156
    First Name:
    Sharron
    I very much doubt doing a clean install was the cause of the freezing.

    No it doesn't think there are 2 versions running. The previous installation is history. - To the computer it's like before the Big Bang as it were. Another clean install may or may not be any help. - But let's leave things as they are for now perhaps? Let the other nerds & geeks on here take a crack at it.
     
  11. Dullahan93

    Dullahan93 Thread Starter

    Joined:
    Oct 10, 2019
    Messages:
    16
    Will do. Thanks
     
  12. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Joined:
    Jan 14, 2010
    Messages:
    22,550
    When you are ready to continue please supply the information I requested
     
  13. Dullahan93

    Dullahan93 Thread Starter

    Joined:
    Oct 10, 2019
    Messages:
    16
    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 10 Home, 64 bit
    Processor: AMD Ryzen 5 1600 Six-Core Processor, AMD64 Family 23 Model 1 Stepping 1
    Processor Count: 12
    RAM: 16315 Mb
    Graphics Card: NVIDIA GeForce GTX 1060 6GB, -1 Mb
    Hard Drives: C: 237 GB (45 GB Free); E: 931 GB (101 GB Free); F: 931 GB (284 GB Free);
    Motherboard: Gigabyte Technology Co., Ltd., AB350-Gaming 3-CF
    Antivirus: Norton 360, Enabled and Updated

    MiniToolBox by Farbar Version: 17-06-2016
    Ran by Tim (administrator) on 12-10-2019 at 15:09:32
    Running from "C:\Users\Tim\Downloads"
    Microsoft Windows 10 Home (X64)
    Model: AB350-Gaming 3 Manufacturer: Gigabyte Technology Co., Ltd.
    Boot Mode: Normal
    ***************************************************************************

    =========================== Installed Programs ============================

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    Apple Application Support (32-bit) (HKLM-x32\...\{447CDCE5-F555-429B-BFA6-642C3C6D684F}) (Version: 3.1.2 - Apple Inc.)
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    ArmA3Sync 1.5.72 (HKLM-x32\...\{F097E7D7-D093-4394-9EED-43AFCCD12B7A}_is1) (Version: 1.5.72 - The [S.o.E] team)
    Armored Warfare MyCom (HKCU\...\Armored Warfare MyCom) (Version: 1.71 - My.com B.V.)
    Asmedia USB Host Controller Driver (HKLM-x32\...\{E4FB0B39-C991-4EE7-95DD-1A1A7857D33D}) (Version: 1.16.36.1 - Asmedia Technology)
    ASUS E-Green Uninstall (HKLM-x32\...\EGREEN) (Version: - )
    ASUS GPU TweakII (HKLM-x32\...\{0075AAC2-EA9F-490E-83F7-5D5F81EB2A43}) (Version: 1.5.7.2 - ASUSTek COMPUTER INC.) Hidden
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    AutoGreen (HKLM-x32\...\InstallShield_{CFB76B97-0C1C-4E1A-999A-DE62FA5FEB9A}) (Version: 1.0 - GIGABYTE)
    AutoGreen B12.1220.1 (HKLM-x32\...\{C75FAD21-EC08-42F3-92D6-C9C0AB355345}) (Version: 1.00.0000 - GIGABYTE) Hidden
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    Awesomium Redistributable (HKLM-x32\...\{5BCB064B-9F65-4E15-BAFB-669E72E54FD9}) (Version: 1.7.4.2 - SIX Networks GmbH)
    Battle.net (HKLM-x32\...\Battle.net) (Version: - Blizzard Entertainment)
    Battlelog Web Plugins (HKLM-x32\...\Battlelog Web Plugins) (Version: 2.7.1 - EA Digital Illusions CE AB)
    Battlestate Games Launcher 0.9.1.847 (HKLM-x32\...\{B0FDA062-7581-4D67-B085-C4E7C358037F}_is1) (Version: 0.9.1.847 - Battlestate Games)
    BattlEye for OA Uninstall (HKLM-x32\...\BattlEye for OA) (Version: - )
    BattlEye Uninstall (HKLM-x32\...\BattlEye for A2) (Version: - )
    Bethesda.net Launcher (HKLM-x32\...\{3448917E-E4FE-4E30-9502-9FD52EABB6F5}_is1) (Version: 1.0 - Bethesda Softworks)
    BIOS Setup (HKLM-x32\...\{9D48202D-C767-40E7-8A4E-C14BD7328168}) (Version: 1.00.0000 - GIGABYTE) Hidden
    BIOS Setup (HKLM-x32\...\InstallShield_{9D48202D-C767-40E7-8A4E-C14BD7328168}) (Version: 1.00.0000 - GIGABYTE)
    BitRaider Streaming Client (HKLM-x32\...\BitRaider Streaming Client) (Version: 1.3.3.4098 - BitRaider, LLC)
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    Catalyst Control Center Next Localization BR (HKLM\...\{A16E186C-58C4-3BDC-5CCE-714EFEF5F27F}) (Version: 2017.0922.1659.28737 - Advanced Micro Devices, Inc.) Hidden
    Catalyst Control Center Next Localization BR (HKLM\...\{E7AA1A02-575C-14C6-FBEF-4BE6D46A5B74}) (Version: 2017.0424.2119.36535 - Advanced Micro Devices, Inc.) Hidden
    Catalyst Control Center Next Localization CHS (HKLM\...\{5A083A57-10D6-D4E5-292C-F274870E73A4}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
    Catalyst Control Center Next Localization CHS (HKLM\...\{E42911E5-48F8-8557-ED20-D72AD1907D25}) (Version: 2017.0922.1659.28737 - Advanced Micro Devices, Inc.) Hidden
    Catalyst Control Center Next Localization CHS (HKLM\...\{EB6C44F1-0F78-FE10-BC63-90BA50AB0CE9}) (Version: 2017.0424.2119.36535 - Advanced Micro Devices, Inc.) Hidden
    Catalyst Control Center Next Localization CHT (HKLM\...\{B26D75B8-FAB7-6F8B-767F-BAF975383D91}) (Version: 2017.0424.2119.36535 - Advanced Micro Devices, Inc.) Hidden
    Catalyst Control Center Next Localization CHT (HKLM\...\{B4C30EF4-B2C5-1395-B534-7B63BCB6E8E4}) (Version: 2017.0922.1659.28737 - Advanced Micro Devices, Inc.) Hidden
    Catalyst Control Center Next Localization CHT (HKLM\...\{DF0D7C1C-72B6-9FFB-DF66-B3720237BB80}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
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    Catalyst Control Center Next Localization DE (HKLM\...\{D74218A3-C503-57EF-AC9F-2220082E7ADE}) (Version: 2017.0424.2119.36535 - Advanced Micro Devices, Inc.) Hidden
    Catalyst Control Center Next Localization DE (HKLM\...\{E27224E3-7913-DA1E-5B08-9BEEC8FEE3D1}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
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    Catalyst Control Center Next Localization HU (HKLM\...\{DA0326BB-657D-AAFC-752C-363E8FA33755}) (Version: 2017.0922.1659.28737 - Advanced Micro Devices, Inc.) Hidden
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    Catalyst Control Center Next Localization TH (HKLM\...\{FCE8438C-3272-D63F-479F-670F082B294B}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
    Catalyst Control Center Next Localization TR (HKLM\...\{25D1751E-7CA2-5F6D-0125-0A16E47AF9FE}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
    Catalyst Control Center Next Localization TR (HKLM\...\{83DDDFD8-AD42-72F9-E4F1-5456FDB304C9}) (Version: 2017.0424.2119.36535 - Advanced Micro Devices, Inc.) Hidden
    Catalyst Control Center Next Localization TR (HKLM\...\{8DF90937-B869-9F76-5D45-5A8BDA0A33B6}) (Version: 2017.0922.1659.28737 - Advanced Micro Devices, Inc.) Hidden
    cFosSpeed v10.21 (HKLM\...\cFosSpeed) (Version: 10.21 - cFos Software GmbH, Bonn)
    Cloud Station (Server) (HKLM-x32\...\{5D132D9D-2A99-48CF-9DCC-775DF6F31384}) (Version: 1.00.1703.0301 - GIGABYTE) Hidden
    Cloud Station (Server) (HKLM-x32\...\InstallShield_{5D132D9D-2A99-48CF-9DCC-775DF6F31384}) (Version: 1.00.1703.0301 - GIGABYTE)
    CloudStation (HKLM-x32\...\{6D8DA122-A40A-421B-9D95-FE4C806BCDBE}) (Version: 1.00.0021 - GIGABYTE) Hidden
    CloudStation (HKLM-x32\...\InstallShield_{6D8DA122-A40A-421B-9D95-FE4C806BCDBE}) (Version: 1.00.0021 - GIGABYTE)
    Color Temperature (HKLM-x32\...\{68BFE28B-3F55-4E00-90A4-5179B91A3BD0}) (Version: 16.05.0601 - GIGABYTE) Hidden
    Color Temperature (HKLM-x32\...\InstallShield_{68BFE28B-3F55-4E00-90A4-5179B91A3BD0}) (Version: 16.05.0601 - GIGABYTE)
    CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.0.2014 - CyberLink Corp.)
    CyberLink PowerDVD 19 (HKLM-x32\...\{729D20C8-FC13-4BE9-B0BB-E86F76600647}) (Version: 19.0.2005.62 - CyberLink Corp.)
    DayZ (HKLM\...\Steam App 221100) (Version: - Bohemia Interactive)
    Deceit (HKLM\...\Steam App 466240) (Version: - Automaton)
    Destiny 2 (HKLM-x32\...\Destiny 2) (Version: - Blizzard Entertainment)
    Discord (HKCU\...\Discord) (Version: 0.0.305 - Discord Inc.)
    Dreadnought (HKLM\...\Steam App 835860) (Version: - Six Foot)
    Driver Booster 6 (HKLM-x32\...\Driver Booster_is1) (Version: 6.0.2 - IObit)
    DZSALauncher version 0.0.2.8 (HKCU\...\DZSALauncher_is1) (Version: 0.0.2.8 - Maca134)
    Easy Tune 6 B13.1111.1 (HKLM-x32\...\{457D7505-D665-4F95-91C3-ECB8C56E9ACA}) (Version: 1.00.0000 - GIGABYTE) Hidden
    Easy Tune 6 B13.1111.1 (HKLM-x32\...\InstallShield_{457D7505-D665-4F95-91C3-ECB8C56E9ACA}) (Version: 1.00.0000 - GIGABYTE)
    EasyTune (HKLM-x32\...\{7F635314-EE21-4E4B-A68D-69AE70BA0E9B}) (Version: 1.17.0712.1 - GIGABYTE) Hidden
    EasyTune (HKLM-x32\...\InstallShield_{7F635314-EE21-4E4B-A68D-69AE70BA0E9B}) (Version: 1.17.0712.1 - GIGABYTE)
    EasyTuneEngineService (HKLM-x32\...\{964575C3-5820-4642-A89A-754255B5EFE1}) (Version: 1.17.0601.1 - GIGABYTE) Hidden
    EasyTuneEngineService (HKLM-x32\...\InstallShield_{964575C3-5820-4642-A89A-754255B5EFE1}) (Version: 1.17.0601.1 - GIGABYTE)
    Epic Games Launcher (HKLM-x32\...\{FE3CD7B8-14D4-46E9-A206-2C8F2C0E6F1F}) (Version: 1.1.139.0 - Epic Games, Inc.)
    Escape from Tarkov (HKLM-x32\...\EscapeFromTarkov) (Version: 0.11.7.3954 - Battlestate Games)
    ET6 B15.0210.1 (HKLM-x32\...\{35D86AE6-EC16-4C56-8CE7-B85F0E5EFFA4}) (Version: 1.00.0000 - GIGABYTE) Hidden
    ET6 B15.0210.1 (HKLM-x32\...\InstallShield_{35D86AE6-EC16-4C56-8CE7-B85F0E5EFFA4}) (Version: 1.00.0000 - GIGABYTE)
    FACEIT (HKCU\...\FACEITApp) (Version: 1.20.0 - FACEIT Ltd.)
    Fallout Shelter (HKLM-x32\...\Fallout Shelter) (Version: - Bethesda Softworks)
    Fast Boot (HKLM-x32\...\{FA8FB4F2-F524-48E1-A06C-45602FBF26CD}) (Version: 1.17.0712.1 - GIGABYTE) Hidden
    Fast Boot (HKLM-x32\...\InstallShield_{FA8FB4F2-F524-48E1-A06C-45602FBF26CD}) (Version: 1.17.0712.1 - GIGABYTE)
    Force of Nature (HKLM\...\Steam App 568570) (Version: - A.Y.std)
    FTL: Faster Than Light (HKLM\...\Steam App 212680) (Version: - Subset Games)
    Game Boost (HKLM-x32\...\{644B5310-D2AA-42A8-9F3B-7B92C856C8D7}) (Version: 1.00.0002 - Gigabyte) Hidden
    Game Boost (HKLM-x32\...\InstallShield_{644B5310-D2AA-42A8-9F3B-7B92C856C8D7}) (Version: 1.00.0002 - Gigabyte)
    GigabyteFirmwareUpdateUtility (HKLM-x32\...\{1CBA99CE-1AB3-4366-AFB4-7F7B75EBBE35}) (Version: 1.00.0000 - GIGABYTE) Hidden
    GigabyteFirmwareUpdateUtility (HKLM-x32\...\InstallShield_{1CBA99CE-1AB3-4366-AFB4-7F7B75EBBE35}) (Version: 1.00.0000 - GIGABYTE)
    Google Drive (HKLM-x32\...\{A8DC81F2-D365-4248-892A-FA3B5951F731}) (Version: 2.34.9392.7803 - Google, Inc.)
    Google Earth Pro (HKLM-x32\...\{09A8EA8A-9C9D-45E4-B20C-3F13C2CCD32C}) (Version: 7.3.0.3830 - Google)
    Google Earth Pro (HKLM-x32\...\{ECF2E224-42F5-4E50-B58E-94CA70E85697}) (Version: 7.3.0.3832 - Google)
    Google Toolbar for Internet Explorer (HKLM-x32\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden
    Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.8231.2252 - Google Inc.)
    Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.35.301 - Google LLC) Hidden
    Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
    GService (HKLM-x32\...\{D9CB4282-7B2A-4840-AD1D-9DA72B973DD9}) (Version: 1.16.1202.1 - GIGABYTE)
    Hi-Rez Studios Authenticate and Update Service (HKLM-x32\...\{3C87E0FF-BC0A-4F5E-951B-68DC3F8DF1FC}) (Version: 3.0.0.0 - Hi-Rez Studios)
    Hunt: Showdown (HKLM\...\Steam App 594650) (Version: - Crytek)
    iTunes (HKLM\...\{D227565A-0033-40AD-89BA-653A205CDC11}) (Version: 12.1.1.4 - Apple Inc.)
    Java 8 Update 161 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180161F0}) (Version: 8.0.1610.12 - Oracle Corporation)
    join.me (HKCU\...\JoinMe) (Version: 3.3.1.5358 - LogMeIn, Inc.)
    Jurassic World Evolution (HKLM\...\Steam App 648350) (Version: - Frontier Developments)
    Kingdoms and Castles (HKLM\...\Steam App 569480) (Version: - Lion Shield, LLC)
    LanOptimizer (HKLM-x32\...\{B416A23D-C2BD-4956-8BAE-5C3BAFF1AC1E}) (Version: 1.00.0000 - Realtek)
    Launcher Prerequisites (x64) (HKLM-x32\...\{c6c5a357-c7ca-4a5f-9789-3bb1af579253}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
    League of Legends (HKLM-x32\...\{79BF4901-1EC4-4726-B3C2-A7859706C6E7}) (Version: 3.0.1 - Riot Games) Hidden
    League of Legends (HKLM-x32\...\League of Legends 3.0.1) (Version: 3.0.1 - Riot Games)
    Logitech G430 Driver (HKLM-x32\...\G430_Driver) (Version: 8.53.0.2 - Logitech)
    Logitech Gaming Software 8.94 (HKLM\...\Logitech Gaming Software) (Version: 8.94.108 - Logitech Inc.)
    MEGAsync (HKLM-x32\...\MEGAsync) (Version: - Mega Limited)
    Metro 2033 Redux (HKLM\...\Steam App 286690) (Version: - 4A GAMES)
    Metro: Last Light Redux (HKLM\...\Steam App 287390) (Version: - 4A Games)
    Microsoft Chart Controls for Microsoft .NET Framework 3.5 (KB2500170) (HKLM-x32\...\{41785C66-90F2-40CE-8CB5-1C94BFC97280}) (Version: 3.5.30730.0 - Microsoft Corporation)
    Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 19.152.0927.0012 - Microsoft Corporation)
    Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50918.0 - Microsoft Corporation)
    Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
    Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
    Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
    Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM-x32\...\{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{3994d355-238a-4612-af93-26d13deddef1}) (Version: 11.0.61030.0 - Microsoft Corporation)
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
    Microsoft Visual C++ 2017 Redistributable (x64) - 14.13.26020 (HKLM-x32\...\{7474cd6e-76cc-4257-837e-5b9261e526af}) (Version: 14.13.26020.0 - Microsoft Corporation)
    Microsoft Visual C++ 2017 Redistributable (x86) - 14.10.25008 (HKLM-x32\...\{c239cea1-d49e-4e16-8e87-8c055765f7ec}) (Version: 14.10.25008.0 - Microsoft Corporation)
    Microsoft XNA Framework Redistributable 4.0 Refresh (HKLM-x32\...\{D69C8EDE-BBC5-436B-8E0E-C5A6D311CF4F}) (Version: 4.0.30901.0 - Microsoft Corporation)
    Minecraft (HKLM-x32\...\{1C16BCA3-EBC1-49F6-8623-8FBFB9CCC872}) (Version: 1.0.3.0 - Mojang)
    Mozilla Firefox 69.0.2 (x64 en-US) (HKLM\...\Mozilla Firefox 69.0.2 (x64 en-US)) (Version: 69.0.2 - Mozilla)
    Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 69.0.2.7213 - Mozilla)
    MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
    MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
    My.com Game Center (HKCU\...\MyComGames) (Version: 3.171 - My.com B.V.)
    No Man's Sky (HKLM\...\Steam App 275850) (Version: - Hello Games)
    Norton 360 (HKLM-x32\...\NGC) (Version: 22.19.8.65 - Symantec Corporation)
    Norton Secure VPN (HKLM-x32\...\Norton Secure VPN) (Version: 2.7.0.630 - Symantec Corporation) Hidden
    NVAPI Monitor plugin for NvContainer (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvContainer.NvapiMonitor) (Version: 1.19 - NVIDIA Corporation) Hidden
    NVIDIA GeForce Experience 3.20.0.118 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.20.0.118 - NVIDIA Corporation)
    NVIDIA Graphics Driver 436.30 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 436.30 - NVIDIA Corporation)
    NVIDIA HD Audio Driver 1.3.38.21 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.38.21 - NVIDIA Corporation)
    NVIDIA PhysX System Software 9.19.0218 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.19.0218 - NVIDIA Corporation)
    OEM Application Profile (HKLM-x32\...\{7F5DCD33-1039-C3B2-9538-B645B65BBA63}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
    ON_OFF Charge 2 B15.0709.1 (HKLM-x32\...\{6B4ED6F7-BB88-4945-B0C6-01410E1BAC3A}) (Version: 1.00.0000 - GIGABYTE) Hidden
    ON_OFF Charge 2 B15.0709.1 (HKLM-x32\...\InstallShield_{6B4ED6F7-BB88-4945-B0C6-01410E1BAC3A}) (Version: 1.00.0000 - GIGABYTE)
    One Finger Death Punch (HKLM-x32\...\Steam App 264200) (Version: - Silver Dollar Games)
    OpenAL (HKLM-x32\...\OpenAL) (Version: - )
    Origin (HKLM-x32\...\Origin) (Version: 10.5.48.31055 - Electronic Arts, Inc.)
    Overwatch (HKLM-x32\...\Overwatch) (Version: - Blizzard Entertainment)
    Overwatch Test (HKLM-x32\...\Overwatch Test) (Version: - Blizzard Entertainment)
    PCFriendly (HKLM-x32\...\PCFriendly) (Version: - )
    PCSpeedBoost 1.0.5 (HKLM-x32\...\PCSpeedBoost) (Version: 1.0.5 - Boost Software Inc.)
    PlanetSide 2 (HKCU\...\DG0-PlanetSide 2) (Version: - Sony Online Entertainment)
    Platform (HKLM-x32\...\{20D4A895-748C-4D88-871C-FDB1695B0169}) (Version: 1.42 - VIA Technologies, Inc.) Hidden
    PLAYERUNKNOWN'S BATTLEGROUNDS (HKLM\...\Steam App 578080) (Version: - Bluehole, Inc.)
    Plays (HKCU\...\Plays) (Version: 2.2.7 - Plays.tv, Inc)
    PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.992 - Even Balance, Inc.)
    Raptr (HKLM-x32\...\Raptr) (Version: 5.2.11-r125663-release - Raptr, Inc)
    Razer Synapse (HKLM-x32\...\{0D78BEE2-F8FF-4498-AF1A-3FF81CED8AC6}) (Version: 2.21.00.830 - Razer Inc.)
    Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 10.10.714.2016 - Realtek)
    Realtek Ethernet Diagnostic Utility (HKLM-x32\...\{DADC7AB0-E554-4705-9F6A-83EA82ED708E}) (Version: 2.0.2.11 - Realtek)
    Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.8581 - Realtek Semiconductor Corp.)
    Realtek USB Gigabit Ethernet Controller All-In-One Windows Driver (HKLM-x32\...\{D8102684-7BA1-4948-88B9-535F84E6E588}) (Version: 8.17.812.2014 - Realtek)
    RGB Fusion (HKLM-x32\...\{FFA8F1FA-3C2C-4A94-AC0B-0DF47272C25F}) (Version: 1.17.0217.1 - GIGABYTE)
    Risk of Rain 2 (HKLM\...\Steam App 632360) (Version: - Hopoo Games)
    Rocket League (HKLM\...\Steam App 252950) (Version: - Psyonix, Inc.)
    RollerCoaster Tycoon: Deluxe (HKLM\...\Steam App 285310) (Version: - Chris Sawyer Productions)
    RSI Launcher 1.1.1 (HKLM\...\81bfc699-f883-50c7-b674-2483b6baae23) (Version: 1.1.1 - Cloud Imperium Games)
    RuneScape Launcher 2.2.4 (HKLM\...\RuneScape Launcher_is1) (Version: 2.2.4 - Jagex Ltd)
    SAS: Zombie Assault 4 (HKLM\...\Steam App 678800) (Version: - Ninja Kiwi)
    SIV (HKLM-x32\...\{AAA057C3-10DC-4EB9-A3D6-8208C1BB7411}) (Version: 1.17.0712.1 - GIGABYTE) Hidden
    SIV (HKLM-x32\...\InstallShield_{AAA057C3-10DC-4EB9-A3D6-8208C1BB7411}) (Version: 1.17.0712.1 - GIGABYTE)
    SketchUp 2017 (HKLM\...\{E59BD84C-169B-4F3F-AC5D-85127CF67051}) (Version: 17.2.2555 - Trimble, Inc.)
    Skype™ 7.5 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.5.102 - Skype Technologies S.A.)
    Smart Backup B16.0516.1 (x64) (HKLM-x32\...\{BC1FA5CF-A36F-4C61-9638-09D0B431B006}) (Version: 1.00.0003 - GIGABYTE)
    Smart TimeLock B16.0519.1 (HKLM-x32\...\{5D93E30A-78A3-4890-962F-56B61A5873DD}) (Version: 1.00.0001 - GIGABYTE) Hidden
    Smart TimeLock B16.0519.1 (HKLM-x32\...\InstallShield_{5D93E30A-78A3-4890-962F-56B61A5873DD}) (Version: 1.00.0001 - GIGABYTE)
    SmartKeyboard (HKLM-x32\...\{75B74C36-A9C6-4912-B4BB-C461AA36D01E}) (Version: 1.00.0000 - GIGABYTE) Hidden
    SmartKeyboard (HKLM-x32\...\InstallShield_{75B74C36-A9C6-4912-B4BB-C461AA36D01E}) (Version: 1.00.0000 - GIGABYTE)
    Splitgate: Arena Warfare Beta (HKLM\...\Steam App 1067170) (Version: - 1047 Games)
    Spotify (HKCU\...\Spotify) (Version: 1.1.16.522.g55a4b852 - Spotify AB)
    Squad (HKLM-x32\...\Steam App 393380) (Version: - Offworld Industries)
    Star Wars: The Old Republic (HKLM-x32\...\{3B11D799-48E0-48ED-BFD7-EA655676D8BB}) (Version: 1.00 - Electronic Arts, Inc.)
    Steam (HKLM-x32\...\Steam) (Version: - Valve Corporation)
    SteelSeries Engine 3.3.6.1 (HKLM\...\SteelSeries Engine 3) (Version: 3.3.6.1 - SteelSeries ApS)
    Stranded Deep (HKLM\...\Steam App 313120) (Version: - Beam Team Games)
    SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1250 - SUPERAntiSpyware.com)
    TeamSpeak 3 Client (HKLM\...\TeamSpeak 3 Client) (Version: 3.0.16 - TeamSpeak Systems GmbH)
    TeamViewer 11 (HKLM-x32\...\TeamViewer) (Version: 11.0.53254 - TeamViewer)
    Terraria (HKLM-x32\...\Steam App 105600) (Version: - Re-Logic)
    The Elder Scrolls Online (HKLM-x32\...\The Elder Scrolls Online) (Version: 2.6.3.0 - Zenimax Online Studios)
    The Forest (HKLM-x32\...\Steam App 242760) (Version: - Endnight Games Ltd)
    The Isle (HKLM\...\Steam App 376210) (Version: - Afterthought LLC)
    theHunter™: Call of the Wild (HKLM\...\Steam App 518790) (Version: - Expansive Worlds)
    This War of Mine (HKLM\...\Steam App 282070) (Version: - 11 bit studios)
    Tom Clancy's Ghost Recon® Wildlands (HKLM\...\Steam App 460930) (Version: - Ubisoft Paris)
    Twitch (HKCU\...\{DEE70742-F4E9-44CA-B2B9-EE95DCF37295}) (Version: 8.0.0 - Twitch Interactive, Inc.)
    UE4 Prerequisites (x64) (HKLM\...\{36EAD5CF-44EF-4FCF-8BE1-D96C4835D7A4}) (Version: 1.0.11.0 - Epic Games, Inc.) Hidden
    UE4 Prerequisites (x64) (HKLM-x32\...\{2890ae6b-90e9-448d-b3e6-97e43c21e2fd}) (Version: 1.0.13.0 - Epic Games, Inc.) Hidden
    Update for Windows 10 for x64-based Systems (KB4023057) (HKLM\...\{32DC821E-4A7D-4878-BEE8-337FA153D7F2}) (Version: 2.63.0.0 - Microsoft Corporation) Hidden
    Uplay (HKLM-x32\...\Uplay) (Version: 14.0 - Ubisoft)
    USB DAC-UP2 (HKLM-x32\...\{3F99EB82-D129-4B27-9ECF-B5F549FCC53B}) (Version: 1.16.1013 - GIGABYTE) Hidden
    USB DAC-UP2 (HKLM-x32\...\InstallShield_{3F99EB82-D129-4B27-9ECF-B5F549FCC53B}) (Version: 1.16.1013 - GIGABYTE)
    VIA Platform Device Manager (HKLM-x32\...\InstallShield_{20D4A895-748C-4D88-871C-FDB1695B0169}) (Version: 1.42 - VIA Technologies, Inc.)
    Voxal Voice Changer (HKLM-x32\...\Voxal) (Version: 2.00 - NCH Software)
    VSDC Free Video Editor version 2.3.0.337 (HKLM-x32\...\VSDC Free Video Editor_is1) (Version: 2.3.0.337 - Flash-Integro LLC)
    VTuner (HKLM-x32\...\{C381226E-C402-4976-9411-54282F1396D3}) (Version: 1.17.0817.1 - GIGABYTE) Hidden
    VTuner (HKLM-x32\...\InstallShield_{C381226E-C402-4976-9411-54282F1396D3}) (Version: 1.17.0817.1 - GIGABYTE)
    Vulkan Run Time Libraries 1.0.17.0 (HKLM\...\VulkanRT1.0.17.0) (Version: 1.0.17.0 - LunarG, Inc.)
    Vulkan Run Time Libraries 1.0.26.0 (HKLM\...\VulkanRT1.0.26.0) (Version: 1.0.26.0 - LunarG, Inc.) Hidden
    Vulkan Run Time Libraries 1.0.26.0 (HKLM\...\VulkanRT1.0.26.0-2) (Version: 1.0.26.0 - LunarG, Inc.) Hidden
    Vulkan Run Time Libraries 1.0.26.0 (HKLM\...\VulkanRT1.0.26.0-3) (Version: 1.0.26.0 - LunarG, Inc.) Hidden
    Vulkan Run Time Libraries 1.0.26.0 (HKLM\...\VulkanRT1.0.26.0-4) (Version: 1.0.26.0 - LunarG, Inc.)
    Vulkan Run Time Libraries 1.0.3.1 (HKLM\...\VulkanRT1.0.3.1) (Version: 1.0.3.1 - LunarG, Inc.)
    Vulkan Run Time Libraries 1.0.39.1 (HKLM\...\VulkanRT1.0.39.1) (Version: 1.0.39.1 - LunarG, Inc.)
    War Thunder (HKLM-x32\...\Steam App 236390) (Version: - Gaijin Entertainment)
    Windows 10 Update Assistant (HKLM-x32\...\{D5C69738-B486-402E-85AC-2456D98A64E4}) (Version: 1.4.9200.22807 - Microsoft Corporation)
    WinRAR 5.11 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.11.0 - win.rar GmbH)
    World of Tanks NA (HKCU\...\WOT.NA.PRODUCTION) (Version: - Wargaming.net)
    World of Warships (HKLM\...\Steam App 552990) (Version: - Wargaming Group Limited)
    World War 3 (HKLM\...\Steam App 674020) (Version: - The Farm 51)
    WTFast 4.0 (HKLM-x32\...\{12B4121D-5221-4AFC-9EDC-63B0CA139856}_is1) (Version: 4.0.7.692 - Initex & AAA Internet Publishing)
    XSplit Broadcaster (HKLM-x32\...\{306BF455-B199-433A-9217-7E80CE1B7683}) (Version: 2.8.1607.1944 - SplitmediaLabs)
    XSplit Gamecaster (HKLM-x32\...\{8915913F-E4AF-46C5-B4EF-3535D83BFFDE}) (Version: 2.5.1507.3018 - SplitmediaLabs)

    **** End of log ****
     
  14. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Joined:
    Jan 14, 2010
    Messages:
    22,550
    The cause of your problems is two fold
    1. You have Advanced System Care running
    Your system will NEVER run well whilst you have that installed and running

    It includes a registry cleaner amongst other unwanted features and is both unnecessary and UNWANTED on Windows 10
    The management of the system by that utility will ruin your system.

    2. You have Norton as the AV
    On 10 you want to use the included Defender. It is 100% compatible with 10 - 100% of the time.
    Norton whilst it may be OK as an Antivirus will slow down the computer and indeed often produce problems with Windows Updates
    This is not a case with only Norton, but a fact with many third party AV programs on 10

    3. If you want my help, then even although these products are presumably paid for, then you will have to uninstall them
    IF the system does not work better then of course you can if you have the necessary licence keys for them - reinstall them

    Please indicate if you are prepared to proceed


    You also have Driver Booster
    which should also be uninstalled, as it sometimes finds the wrong driver, causing many problems

    AND
    which should also be uninstalled

    IN FACT it is wonder your computer runs, at anytime without it been like watching grass grow
     
    Last edited: Oct 12, 2019 at 4:40 PM
    Dullahan93 likes this.
  15. Dullahan93

    Dullahan93 Thread Starter

    Joined:
    Oct 10, 2019
    Messages:
    16
    So I should go through and uninstall these programs?
     
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