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Random .pdf won't delete

Discussion in 'All Other Software' started by kittycyd, May 31, 2011.

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  1. kittycyd

    kittycyd Thread Starter

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    Hello! I downloaded a pdf file (car insurance document), and at the time, adobe acrobat wasn't working (I then downloaded foxit to open it) but not only could I not open it, I couldn't even delete it as it gives the error: "Could not find this item, no longer located on Desktop. Verify item location and try again" I also can't rename it as it gives another error which disallows me from using anything on Desktop, so I have to manually close explorer.exe and reopen so it closes. It's just saying the file isn't there and has no file size so I'm lost of what to do.

    I've tried CCleaner, defragging etc but nothing works that I've tried.

    If you can help, please let me know! :) Thanks in advance.

    - Cyd
     
  2. DaveA

    DaveA David Trusted Advisor

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    Have you tried rebooting your system?
     
  3. kittycyd

    kittycyd Thread Starter

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    hah, yes I have, sorry I forgot to mention that. It's been there for about a week now! Do you have any other suggestions of what might get rid of it?

    Thanks again.
     
  4. Ent

    Ent Josiah Trusted Advisor

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    I'd make sure that it is indeed a .pdf file, and not say a malicious .exe file masquerading as one. Show file extensions as follows:

    Open any folder
    Press Alt
    Go to Tools
    Go to "Folder Options"
    Uncheck "Hide extensions for known file types"
    Click OK
     
  5. kittycyd

    kittycyd Thread Starter

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    okay I did that, and it's still showing .pdf, but as I said the file size is showing 0kb and I mentioned it was a car insurance document, downloaded from my insurance companies website. I've scanned it, and everything I can do to see if it's malicious. Any other options you could give me?!

    Thanks again.
     
  6. Ent

    Ent Josiah Trusted Advisor

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  7. kittycyd

    kittycyd Thread Starter

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    I've used FA and it says that it doesn't exist/isn't visible to it :(
     
  8. Ent

    Ent Josiah Trusted Advisor

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    Perhaps it isn't there at all. Have you tried just clicking anywhere else on the desktop and pressing F5?

    Failing that I'd probably be doing something crazy at this point, like copying all the other files out (including hidden and system files) and deleting my desktop. Or using the command line, which will probably be no more effective but look nerdier.
     
  9. kittycyd

    kittycyd Thread Starter

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    I just tried, and no that doesn't work. I've tried redownloading the file that it's SUPPOSED to be, to overwrite it, but that didn't work either. Do you know of anything else that can remove it ?

    Thanks again, and sorry that this is taking so much time, and it's a really trivial question and it's extremely boring compared to something else you could be doing. :/
     
  10. Ent

    Ent Josiah Trusted Advisor

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    Not really.
    As I said my response would be to delete the actual desktop folder in my userspace, after copying out everything that doesn't need getting rid of. Then I'd make a new one and copy the files back in. I've used that technique a few times for un-deletable files.
     
  11. kittycyd

    kittycyd Thread Starter

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    Thank you, I will try doing that later on tonight (I have lots of things being downloaded onto Desktop at the moment!)

    I will re-post later on if it hasn't worked and anyone else has any other ideas of what might be wrong!

    Thanks again, Ent!
     
  12. DaveA

    DaveA David Trusted Advisor

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    This just may be your problem, have you tried deleting anything else off the Desktop?
     
  13. computer12345

    computer12345

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    You said the message said ''no longer located on desktop'' have you moved it or copied it?
     
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