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Random Reboots

Discussion in 'Windows XP' started by Fairtex, Nov 17, 2011.

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  1. Fairtex

    Fairtex Thread Starter

    Joined:
    Nov 17, 2011
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    I've been having some issues with my PC doing random reboots.

    What's happened so far:

    About a week ago my PC started to do random reboots. I took it in to a local PC shop to get it dusted cause I thought it was overheating. This has happened in the past and by getting a good dusting, it did fix the issue.

    But even after that, the random reboots continued. A friend of mine who is a PC technician attempted to fix it with no success. He did various software and hardware checks. Not sure what.

    Decided to reformat and reinstall Windows XP and a handful of software I use on a daily basis. Random reboots continued.

    Took it in to the shop I bought it from and the technicians there could not pinpoint the problem was either.

    Random reboots occur when:

    I go into folders with movies or images, the PC will reboot instantly. If I view these folders in List, no reboots. Only in Thumbnail. Read this on another forum. But it's only a temporary fix.

    All other reboots are random.

    And today I finally get a blue screen after a random reboot.

    This is the error message:

    Bad_Pool_Caller
    STOP: 0X000000C2(0X00000007, 0X00000XD4, 0X04100808, OXE1987988)

    I read on an older post when someone asked to attach the minidump.dmp file for a closer inspection. I have attached the latest minidump file.

    Does anyone know how to fix this issue?

    Thanks in advance.
     

    Attached Files:

  2. Mark1956

    Mark1956

    Joined:
    May 7, 2011
    Messages:
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    Please provide the system details by following this link and put the results in your next post. Go here

    Follow this guide to test the memory.

     
  3. Fairtex

    Fairtex Thread Starter

    Joined:
    Nov 17, 2011
    Messages:
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    Here's my PC specs:

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
    Processor: Intel(R) Pentium(R) D CPU 3.20GHz, x86 Family 15 Model 6 Stepping 2
    Processor Count: 2
    RAM: 2047 Mb
    Graphics Card: NVIDIA GeForce GTX 550 Ti, 1024 Mb
    Hard Drives: C: Total - 238472 MB, Free - 188524 MB;
    Motherboard: ASUSTeK Computer INC., P5ND2-SLI
    Antivirus: ESET Smart Security 4.2, Updated: Yes, On-Demand Scanner: Enabled

    Is this a high probability that it's a Ram issue?
     
  4. Mark1956

    Mark1956

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    This will be a process of elimination, but RAM is the prime suspect and after having done a reinstall with no change to the problem it will without doubt be an item of hardware.

    Please state if this is a laptop or desktop PC.
     
  5. Fairtex

    Fairtex Thread Starter

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    Nov 17, 2011
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    It's a PC. Various other test have been done by another technician. One was replacing existing Ram with a new one and also changing the video card. But it still crashes. Next suspect was the motherboard.
     
  6. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    Mini dump file shows - memory corruption.
    Run the Mem Test suggested - remove all Ram sticks and test each stick on its own.
     
  7. Mark1956

    Mark1956

    Joined:
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    While you have your RAM removed please post the make and model number that is written on both of the sticks.

    I asked if your PC was a laptop or desktop and you replied "it's a PC". PC stands for Personal Computer so that does not tell me the answer. As you have now said the graphics card was replaced I know it's a desktop PC :).
     
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