ladybug238
Thread Starter
- Joined
- Oct 11, 2018
- Messages
- 3
Hi,
I am having trouble with random restarts on my desktop pc without warning intermittently throughout the day. Started about 3 weeks ago. I will be working away and without any warning both my screens go black, I get the Acer logo with the loading wheel and then my desktop comes back. No errors or warning messages and all my programs are closed. I have disabled all auto shut downs thru my settings and advance settings. I have tried plugging it into a different power source, I have upgraded all my drivers, scanned my entire system. I have very limited knowledge to the internal components of a computer but I think it my be a power supply issue? Is there a simple way to test for this or is there something I might be missing??? Getting very frustrated redoing my work!
Thanks in advance!!
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: AMD A10-7800 Radeon R7, 12 Compute Cores 4C+8G, AMD64 Family 21 Model 48 Stepping 1
Processor Count: 4
RAM: 11185 Mb
Graphics Card: AMD Radeon R7 Series, 1024 Mb
Hard Drives: C: 930 GB (848 GB Free);
Motherboard: Acer, Aspire TC-280
Antivirus: Windows Defender, Disabled
I am having trouble with random restarts on my desktop pc without warning intermittently throughout the day. Started about 3 weeks ago. I will be working away and without any warning both my screens go black, I get the Acer logo with the loading wheel and then my desktop comes back. No errors or warning messages and all my programs are closed. I have disabled all auto shut downs thru my settings and advance settings. I have tried plugging it into a different power source, I have upgraded all my drivers, scanned my entire system. I have very limited knowledge to the internal components of a computer but I think it my be a power supply issue? Is there a simple way to test for this or is there something I might be missing??? Getting very frustrated redoing my work!
Thanks in advance!!
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: AMD A10-7800 Radeon R7, 12 Compute Cores 4C+8G, AMD64 Family 21 Model 48 Stepping 1
Processor Count: 4
RAM: 11185 Mb
Graphics Card: AMD Radeon R7 Series, 1024 Mb
Hard Drives: C: 930 GB (848 GB Free);
Motherboard: Acer, Aspire TC-280
Antivirus: Windows Defender, Disabled