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Random shut downs

Discussion in 'Windows 7' started by kierannich, Mar 28, 2015.

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  1. kierannich

    kierannich Thread Starter

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    ive had random shut downs before they normaly have no pattern of when it shuts down i just push the plugs back in but i have tried that and it still random shut down it i can be playing games for a while then it would just turn off and then on the other hand it could be a instant shut down as soon as i press the power button i have run it on safe mode ran malwarebytes anti virus then when i turn it off it asks me to do a system restore and it all starts over again
     
  2. TheShooter93

    TheShooter93 Malware Specialist

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    First Name:
    Cody
    Is this a laptop or desktop?

    What plugs did you "push back in"?

    Have you checked your temperatures?
     
  3. kierannich

    kierannich Thread Starter

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    it is a desktop and i havent checked the temps i will now and all the wires that go to a from the mother board it shouldnt be a problem with the temps because it some times stay on for as long as im on there then when i turn it off it starts shutting down then come back on and asks me to system restore
     
  4. plodr

    plodr

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    Liz
    How long has this behavior occurred?
     
  5. kierannich

    kierannich Thread Starter

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    the recent occurrence of the problem has been for about a week but it has been on and off like this for about a year and abit normally pushing all the plugs works i normally have to open it and do that but it doesnt seem to work this time
     
  6. TheShooter93

    TheShooter93 Malware Specialist

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    First Name:
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    Hi kierannich,

    Let's see the following. :)

    ---------------------------------------------------------------

    Seatools for Windows Hard Drive Test
    • Please download Seatools for Windows (click I Accept) and save it to your desktop
    • Double click the icon, select Run, then select Next
    • Click I accept the terms of this License Agreement, click Next twice then click Install
    • When completed select Finish
    • Double click the SeaTools for Windows icon which was created on your desktop during installation
    • Place a check mark next to your Seagate hard drive
    • Place your cursor over Basic Tests and from the drop down list select Long Generic. Note: This test may take a long time to complete
    • Report the results of the test in your reply
    ---------------------------------------------------------------

    Testing Computer Memory Using MemTest86+
    • From a working computer download the latest version of MemTest86+ Windows Images: Image for creating boot-able CD , and and save it to your desktop
    • Right click on the folder and select Extract All...
    • Select Next, Next, then Finish
    • Burn the image file to a CD, as an image file. If you're unsure how to do this, see the How to Burn an ISO File tutorial.
    • Put your CD in the non-working computer's drive and configure your machine to boot to the CD. This is different on all machines, but it's usually by pressing F12 or F10 as your system boots, and selecting either "CDROM" or your cdrom drive.
    • If you've done it correctly, MemTest86+*will start to run automaticly, as shown below:
    [​IMG]
    • If you want to be reasonably your RAM is OK, then allow MemTest to run until you see this message:
    [​IMG]
    • On the other hand, if you want to be completely sure your RAM is OK, allow MemTest to run overnight. Memtest will run forever until power is pulled on the machine.
    • Check the MemTest screen for any reported errors. Errors will appear as RED warnings at the bottom of the screen, similar to the following screenshot:
    [​IMG]
    • Press the reset button on the computer, removing the MemTest disk in the process.
    • Report the results
    ---------------------------------------------------------------

    Speccy
    • Download and run Speccy.
    • Click the Summary tab and wait for the information to load.
    • Follow the information here to publish a screenshot of the information.
    • Provide the URL of the screenshot given to you in your next post.
     
  7. vembutech

    vembutech Banned

    Joined:
    Feb 9, 2015
    Messages:
    168
    Hi,

    Try checking your ram..

    using memtest for overnight...

    check for the temperature and voltage while stressing with prime95 for CPU, furmark/heaven for GPU...
     
  8. kierannich

    kierannich Thread Starter

    Joined:
    Mar 28, 2015
    Messages:
    12
    sorry guys i havent been on for a while the problem has changed XD
     
  9. kierannich

    kierannich Thread Starter

    Joined:
    Mar 28, 2015
    Messages:
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    i fixed the issue by changing ram chips but after a week it has gone back to shutting down randomly i ran seatools it said it passed
     
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