Random Toolbar Not Going Away (HJT Log Attached)

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MasquesGuy

Thread Starter
Joined
Mar 9, 2005
Messages
43
Hey, so I have this random toolbar popping up underneath the address bar in Internet Explorer. Also, System Restore will not allow me to restore to any of my previous restore points. I dont know what's wrong. Can someone help me? Here is my Hijack This Log

Logfile of HijackThis v1.99.1
Scan saved at 4:53:44 PM, on 1/13/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\GWMDMMSG.exe
C:\WINDOWS\GWHotKey.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\Globe Software\StatBar\StatBar.exe
C:\Program Files\ORiNOCO\Client Manager\CMLUC.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gatewaybiz.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gatewaybiz.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SearchToolbar - {08BEC6AA-49FC-4379-3587-4B21E286C19E} - C:\WINDOWS\System32\ymazu.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: SearchToolbar - {08BEC6AA-49FC-4379-3587-4B21E286C19E} - C:\WINDOWS\System32\ymazu.dll
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [Multi-function Keyboard] GWHotKey.exe
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\PROGRA~1\AIM95\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [hgqhp.exe] C:\WINDOWS\System32\hgqhp.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [StatBar] C:\Program Files\Globe Software\StatBar\StatBar.exe
O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: ORiNOCO Client Manager.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1130708255241
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1130709089745
O17 - HKLM\System\CCS\Services\Tcpip\..\{68A410CE-0107-4EAC-8B8A-7FE9707126F3}: NameServer = 85.255.114.78,85.255.112.24
O17 - HKLM\System\CCS\Services\Tcpip\..\{B84F0D37-EAEA-4190-81C6-68E8EFBD6285}: NameServer = 85.255.114.78,85.255.112.24
O17 - HKLM\System\CCS\Services\Tcpip\..\{BB97802A-AA95-4F6B-964F-F43E890963AA}: NameServer = 85.255.114.78,85.255.112.24
O17 - HKLM\System\CCS\Services\Tcpip\..\{F629F09D-F8A8-4A6F-90F2-AED971DD1EBC}: NameServer = 85.255.114.78,85.255.112.24
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: PictureTaker - LANovation - C:\WINDOWS\System32\PCTKRNT.SYS
O23 - Service: PrismXL - Lanovation - C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Thanks for any help that you may be able to provide...
 
Joined
Aug 18, 2003
Messages
2,438
Those O17 items indicate you likely had SpyAxe/SpywareStrike at some point ... that annoying popup in the lower left that said you were infected and instructing you to visit a website and download a "tool" that would further infect you ...

Have you done anything to clean your computer already?

Close all open windows, and run HJT once again. Put a checkmark next to the following items, and press "Fix Checked":

O2 - BHO: SearchToolbar - {08BEC6AA-49FC-4379-3587-4B21E286C19E} - C:\WINDOWS\System32\ymazu.dll

O3 - Toolbar: SearchToolbar - {08BEC6AA-49FC-4379-3587-4B21E286C19E} - C:\WINDOWS\System32\ymazu.dll

O4 - HKLM\..\Run: [hgqhp.exe] C:\WINDOWS\System32\hgqhp.exe
O4 - HKCU\..\Run: [StatBar] C:\Program Files\Globe Software\StatBar\StatBar.exe

O17 - HKLM\System\CCS\Services\Tcpip\..\{68A410CE-0107-4EAC-8B8A-7FE9707126F3}: NameServer = 85.255.114.78,85.255.112.24
O17 - HKLM\System\CCS\Services\Tcpip\..\{B84F0D37-EAEA-4190-81C6-68E8EFBD6285}: NameServer = 85.255.114.78,85.255.112.24
O17 - HKLM\System\CCS\Services\Tcpip\..\{BB97802A-AA95-4F6B-964F-F43E890963AA}: NameServer = 85.255.114.78,85.255.112.24
O17 - HKLM\System\CCS\Services\Tcpip\..\{F629F09D-F8A8-4A6F-90F2-AED971DD1EBC}: NameServer = 85.255.114.78,85.255.112.24


Pick two of the following, and let them do their thing:

Panda Active Scan: http://www.pandasoftware.com/activescan/

RAV Antivirus: http://www.ravantivirus.com/scan

HouseCall/Trend Micro: http://housecall.trendmicro.com/

BitDefender: http://www.bitdefender.com/scan8/ie.html


When finished, reboot your computer, and post a fresh HJT log.
 
Joined
Sep 7, 2004
Messages
49,014
Those O17' are a result of Wareout

You may want to print out these instructions for reference, since you will have to restart your computer during the fix.

Please download FixWareout

http://downloads.subratam.org/Fixwareout.exe


Save it to your desktop and run it. Click Next, then Install, then make sure "Run fixit" is checked and click Finish. The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.

When your system reboots, follow the prompts. Afterwards, Hijack This will launch. Close Hijack This, and click OK to proceed. )

Fix these with HJT – mark them, close IE, click fix checked

O17 - HKLM\System\CCS\Services\Tcpip\..\{68A410CE-0107-4EAC-8B8A-7FE9707126F3}: NameServer = 85.255.114.78,85.255.112.24
O17 - HKLM\System\CCS\Services\Tcpip\..\{B84F0D37-EAEA-4190-81C6-68E8EFBD6285}: NameServer = 85.255.114.78,85.255.112.24
O17 - HKLM\System\CCS\Services\Tcpip\..\{BB97802A-AA95-4F6B-964F-F43E890963AA}: NameServer = 85.255.114.78,85.255.112.24
O17 - HKLM\System\CCS\Services\Tcpip\..\{F629F09D-F8A8-4A6F-90F2-AED971DD1EBC}: NameServer = 85.255.114.78,85.255.112.24
If you have connection problems after this

* Go to Control Panel. - If you are using Windows XP's Category View, select the Network and Internet Connections category. If you are in Classic View, go to the next step .
· Double-click the Network Connections icon
· Right-click the Local Area Connection icon and select Properties.
· Hilight Internet Protocol (TCP/IP) and click the Properties button.
· Be sure Obtain DNS server address automatically is selected.
· OK your way out.


* Go to Start > Run and type in cmd
· Click OK.
· This will open a commad prompt.
· Type or copy and paste the following line in the command window:

ipconfig /flushdns
· Hit Enter
· Exit the command window

Do that before you restart.

=============
At the end of the fix, you may need to restart your computer again.

Finally, please post the contents of the logfile C:\fixwareout\report.txt, along with a new Hijack This log.

==================================
If you get an Autoexec nt error do the following

XP Fix - http://www.visualtour.com/downloads/

Scroll down to get XP Fix

And run FixWareout again.
 
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