1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Random Windows 8 Factory Reset?

Discussion in 'Windows 8' started by hairybusdriver2, Aug 12, 2013.

Thread Status:
Not open for further replies.
  1. hairybusdriver2

    hairybusdriver2 Thread Starter

    Joined:
    May 29, 2012
    Messages:
    90
    Hi everyone,

    just wondering why my computer randomly reset itself to its previous out of the box condition. Actually, not even that, I just put it on today and after I logged in it said it was configuring Windows...so I thought maybe it was just an automatic update that was being applied. However, my windows 8 theme has been changed, I have lost all of my tiles except maybe a few, and my desktop Icons have been cleaned up, not completely, just the ones I don't use often. Also, I am missing a lot of files from my documents, my desktop, my downloads and anywhere else I saved files. The browsers I use which are Chrome, Firefox and IE all start as if it was the first time they were used, also all of my bookmarks, saved passwords and all other records are gone. However, none of the software I installed has been changed or removed.

    I checked my update history and according to that record I haven't received an auto update since July 21st. It is very unlikely that anybody else has used my computer in the last 12 hours because nobody else knows my password, nor can they guess it.

    I am not sure what else to consider...any ideas...
     
  2. hairybusdriver2

    hairybusdriver2 Thread Starter

    Joined:
    May 29, 2012
    Messages:
    90
    Okay, all of a sudden, I log in today and everything is back to normal again. All of my files have been restored just the way they were. The theme has been restored, my tiles, my browsers, everything. Very strange, maybe it is a virus, either way I am not ready to mark as solved because it might happen again.
     
  3. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Joined:
    Jan 14, 2010
    Messages:
    20,766
    My first thought is that on the occasion you logged in - when this happened
    You somehow logged in to another user account -
    Please check which accounts are shown

    Then when it all appeared as usual you logged into your usual account

    ON this occasion - what updates are shown.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1105883

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice