Razespyware

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dwaynea515

Thread Starter
Joined
Sep 9, 2001
Messages
601
My wife has gotten the Razespyware infection on her computer. I have tried everything to get rid of it but in Normal Mode it keeps popping up. I have run adaware, Spybot, and and the Smitfraudrem tools. I have cleaned everything I can find. I no longer get the Red warning on the desktop but the desktop is black, when I went into control Panel and tried to change it it is on a window called adw. I cant delete it. Here is the HJT log If anyone could help me I would appreciate it.

Logfile of HijackThis v1.99.1
Scan saved at 12:02:05 PM, on 1/15/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\shell386.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Lorena\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: winapi32.MyBHO - {7A533235-A128-434B-9F8A-9300A544D191} - C:\WINDOWS\System32\winapi32.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [Universal Porn Dialer] C:\WINDOWS\System32\xxxdialer.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O15 - Trusted Zone: *.coolwebsearch.com
O16 - DPF: {352797A0-EFD0-4FA6-B229-145120EA4B8A} (Walt Disney Internet Group Hardware Control) - https://disneyblast.go.com/v3/setup/activex/DIGHardwareControl.cab
O20 - Winlogon Notify: st3 - C:\WINDOWS\system32\st3.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
 
Joined
Sep 7, 2004
Messages
49,014
HiJackThis is runing from a temp directory and must be moved to run correctly

Get HiJack This V1.99.1 http://thespykiller.co.uk/files/hijackthis_sfx.exe - double click the DL file and click UNZIP letting it extract to its default folder C:\Program FIles\HiJackThis, run it from there
====================
http://forums.techguy.org/security/345137-difficult-problem-fixes.html

Post #8 to cleanup the desktop
=================
Download Win32delfkil.exe: http://users.telenet.be/marcvn/tools/win32delfkil.exe
Save it on your desktop.
Double click on win32delfkil.exe and install it.
This creates a new folder on your desktop: win32delfkil
Close all windows, open the win32delfkil folder and double click on fix.bat.

The computer will reboot automatically.
After the reboot, the infection should be killed.
==========
Post a new HiJack log there is more to do
 

dwaynea515

Thread Starter
Joined
Sep 9, 2001
Messages
601
Thank You for the advice but I went ahead and formatted and reinstalled. this always fixes it and is usually in a lot less time. Thanks anyway
 
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