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re formatting

Discussion in 'Windows XP' started by stellaking89, May 25, 2009.

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  1. stellaking89

    stellaking89 Thread Starter

    Joined:
    May 25, 2009
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    hi is there any way i can re format my laptop even though i dont have a start up disk or a windows backup disk and if there is can you help me do it please
     
  2. hollywoodam

    hollywoodam Account Closed

    Joined:
    Apr 8, 2009
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    hey, you do need an operating system disk like windows xp, vista ext. - with a valid product (license) key, it normally comes with the computer when you buy it. if you have this, the steps are very simple, but may vary a little depending on your operating system disk.

    so if you have the disk (with valid purchased product key), please let me know what OS it is so i'll be able to guide you through the formatting and installation...
     
  3. Jack Hackett

    Jack Hackett

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    What make & model is the laptop?
    Most laptop manufacturers have some kind of Factory Recovery Procedure that will take the laptop back to it's out-of-box state. This procedure wipes and reloads an image of the system from the 'recovery' partition, the recovery partition is often hidden.

    Post back and tell us what make model you have and we can advise you further.
     
  4. flavallee

    flavallee Trusted Advisor

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    Messages:
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    First Name:
    Frank
    Stella:

    The computer specs icon next to your username shows a Toshiba Satellite Pro 4600 laptop. Are we dealing with the same computer? If it is, look on the label on the bottom of the case, then advise what the full and correct model number is.

    When you start it up, does the logo screen advise of a key to press to access a recovery partition? Most new computers come with a recovery partition built into it so the manufacturer doesn't have to provide a recovery kit.

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