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RE: Hijacked and Desperate for help (NeonFX)

Discussion in 'Virus & Other Malware Removal' started by dakota5369, Apr 27, 2010.

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  1. dakota5369

    dakota5369 Thread Starter

    Joined:
    Apr 27, 2010
    Messages:
    103
    it said i had no infections.

    Malwarebytes' Anti-Malware 1.45
    www.malwarebytes.org

    Database version: 3930

    Windows 5.1.2600 Service Pack 3
    Internet Explorer 7.0.5730.13

    4/28/2010 11:26:20 PM
    mbam-log-2010-04-28 (23-26-20).txt

    Scan type: Full scan (C:\|D:\|E:\|F:\|G:\|H:\|I:\|)
    Objects scanned: 290396
    Time elapsed: 1 hour(s), 33 minute(s), 45 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)
     
  2. NeonFx

    NeonFx Malware Specialist

    Joined:
    Oct 22, 2008
    Messages:
    4,811
    Alright, now let's do this:

    STEP 1

    Run OTS

    • Under the Paste Fix Here box on the right, paste in the contents of following code box

    Code:
    [Unregister Dlls]
    [Registry - Safe List]
    < HOSTS File > ([2008/05/02 20:51:48 | 000,221,534 | ---- | M] - 7821 lines) -> C:\WINDOWS\system32\drivers\etc\hosts
    YN -> Reset Hosts -> 
    < BHO's [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
    YY -> {6FFB615D-E8CE-4ADD-8D9F-31C4BE9C26E4} [HKLM] -> C:\Program Files\InboxDollars\Toolbar.dll [Freecause Toolbar BHO]
    < Internet Explorer ToolBars [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ToolBar
    YY -> "{47980628-3844-42AA-A0DD-E2D86BBA9600}" [HKLM] -> C:\Program Files\InboxDollars\Toolbar.dll [InboxDollars]
    < Internet Explorer ToolBars [HKEY_USERS\S-1-5-21-3190556429-677033014-1943261468-1006\] > -> HKEY_USERS\S-1-5-21-3190556429-677033014-1943261468-1006\Software\Microsoft\Internet Explorer\Toolbar\
    YY -> WebBrowser\\"{47980628-3844-42AA-A0DD-E2D86BBA9600}" [HKLM] -> C:\Program Files\InboxDollars\Toolbar.dll [InboxDollars]
    < WinNT Load [HKEY_USERS\.DEFAULT] > -> HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\load
    *load* -> HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\load
    YY -> C:\WINDOWS\system32\pmkhg.exe -> C:\WINDOWS\System32\pmkhg.exe
    < WinNT Load [HKEY_USERS\.DEFAULT] > -> HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\load
    < WinNT Load [HKEY_USERS\S-1-5-18] > -> HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\load
    *load* -> HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\load
    YY -> C:\WINDOWS\system32\pmkhg.exe -> C:\WINDOWS\System32\pmkhg.exe
    < WinNT Load [HKEY_USERS\S-1-5-18] > -> HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\load
    < File Associations - Select to Repair > -> HKEY_USERS\S-1-5-19\SOFTWARE\Classes\<extension>\
    YN -> .exe [@ = exefile] -> Reg Error: Key error.
    YN -> .exe [@ = exefile] -> Reg Error: Key error.
    YN -> .exe [@ = exefile] -> Reg Error: Key error.
    [Files/Folders - Created Within 30 Days]
    NY ->  FCTB000062133 -> C:\Documents and Settings\Chris\Application Data\FCTB000062133
    NY ->  InboxDollars -> C:\Program Files\InboxDollars
    [Files/Folders - Modified Within 30 Days]
    NY ->  b08620CF7A25y -> C:\Documents and Settings\Chris\Local Settings\Application Data\b08620CF7A25y
    NY ->  b08620CF7A25y -> C:\Documents and Settings\All Users\Application Data\b08620CF7A25y
    NY ->  0D2HvP -> C:\Documents and Settings\Chris\Local Settings\Application Data\0D2HvP
    NY ->  0D2HvP -> C:\Documents and Settings\All Users\Application Data\0D2HvP
    NY ->  yaG3YsQ4geFa -> C:\Documents and Settings\All Users\Application Data\yaG3YsQ4geFa
    NY ->  1LKwMuQ -> C:\Documents and Settings\All Users\Application Data\1LKwMuQ
    NY ->  477HVAd60yj -> C:\Documents and Settings\All Users\Application Data\477HVAd60yj
    NY ->  RmCrBKDhmG5b -> C:\Documents and Settings\Chris\Local Settings\Application Data\RmCrBKDhmG5b
    NY ->  RmCrBKDhmG5b -> C:\Documents and Settings\All Users\Application Data\RmCrBKDhmG5b
    [Files - No Company Name]
    NY ->  c7vdif -> C:\Documents and Settings\Chris\Local Settings\Application Data\c7vdif
    NY ->  c7vdif -> C:\Documents and Settings\All Users\Application Data\c7vdif
    NY ->  Clean Registry for Free!.lnk -> C:\Documents and Settings\Chris\Desktop\Clean Registry for Free!.lnk
    NY ->  b08620CF7A25y -> C:\Documents and Settings\Chris\Local Settings\Application Data\b08620CF7A25y
    NY ->  b08620CF7A25y -> C:\Documents and Settings\All Users\Application Data\b08620CF7A25y
    NY ->  ativmc20.cod -> C:\WINDOWS\System32\drivers\ativmc20.cod
    NY ->  cxthsfs2.cty -> C:\WINDOWS\System32\drivers\cxthsfs2.cty
    NY ->  netwlan5.img -> C:\WINDOWS\System32\drivers\netwlan5.img
    NY ->  0D2HvP -> C:\Documents and Settings\Chris\Local Settings\Application Data\0D2HvP
    NY ->  0D2HvP -> C:\Documents and Settings\All Users\Application Data\0D2HvP
    NY ->  Live PC Help.lnk -> C:\Documents and Settings\Chris\Desktop\Live PC Help.lnk
    NY ->  yaG3YsQ4geFa -> C:\Documents and Settings\All Users\Application Data\yaG3YsQ4geFa
    NY ->  1LKwMuQ -> C:\Documents and Settings\All Users\Application Data\1LKwMuQ
    NY ->  477HVAd60yj -> C:\Documents and Settings\All Users\Application Data\477HVAd60yj
    NY ->  358G0OH34.dat -> C:\Documents and Settings\All Users\Application Data\358G0OH34.dat
    NY ->  RmCrBKDhmG5b -> C:\Documents and Settings\All Users\Application Data\RmCrBKDhmG5b
    NY ->  RmCrBKDhmG5b -> C:\Documents and Settings\Chris\Local Settings\Application Data\RmCrBKDhmG5b
    NY ->  cvgqptyh.ini -> C:\WINDOWS\System32\cvgqptyh.ini
    NY ->  nqdfioqu.ini -> C:\WINDOWS\System32\nqdfioqu.ini
    NY ->  ghkmp.ini2 -> C:\WINDOWS\System32\ghkmp.ini2
    NY ->  ghkmp.ini -> C:\WINDOWS\System32\ghkmp.ini
    [File - Lop Check]
    NY ->  FCTB000062133 -> C:\Documents and Settings\Chris\Application Data\FCTB000062133
    NY ->  FCTB000062133 -> C:\Documents and Settings\Jody\Application Data\FCTB000062133
    NY ->  Registration reminder 1.job -> C:\WINDOWS\Tasks\Registration reminder 1.job
    [Custom Items]
    :files
    C:\WINDOWS\tasks\At*.job
    :end
    [Empty Temp Folders]
    [EmptyFlash]
    [ClearAllRestorePoints]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • This will create a log in C:\_OTS\MovedFiles\<date>_<time>.log where date and time are those of when the fix was run. Open it from there if it does not appear automatically on reboot. Please copy and paste or attach the contents of that file here.

    Note: You may receive some errors while running the fix. Just press Ok and the fix should continue normally.
    If it seems to get stuck, give it some time. It's probably still working.


    STEP 2


    Using Internet Explorer or Firefox, visit Kaspersky Online Scanner

    1. Click Accept, when prompted to download and install the program files and database of malware definitions.



    2. To optimize scanning time and produce a more sensible report for review:
    • Close any open programs
    • Turn off the real time scanner of any existing antivirus program while performing the online scan. Click HERE to see how to disable the most common antivirus programs.
    3. Click Run at the Security prompt.


    The program will then begin downloading and installing and will also update the database.


    Please be patient as this can take quite a long time to download.
    • Once the update is complete, click on Settings.
    • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:

      • [*]Spyware, adware, dialers, and other riskware
        [*]Archives
        [*]E-mail databases
    • Click on My Computer under the green Scan bar to the left to start the scan.
    • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
    • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
    • Click View report... at the bottom.
    • Click the Save report... button.

      [​IMG]
    • Change the Files of type dropdown box to Text file (.txt) and name the file KasReport.txt to save the file to your desktop so that you may post it in your next reply
     
  3. dakota5369

    dakota5369 Thread Starter

    Joined:
    Apr 27, 2010
    Messages:
    103
    here is the ots scan

    All Processes Killed
    [Registry - Safe List]
    HOSTS file reset successfully!
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6FFB615D-E8CE-4ADD-8D9F-31C4BE9C26E4}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{6FFB615D-E8CE-4ADD-8D9F-31C4BE9C26E4}\ not found.
    File C:\Program Files\InboxDollars\Toolbar.dll not found.
    Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ToolBar\\{47980628-3844-42AA-A0DD-E2D86BBA9600} not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{47980628-3844-42AA-A0DD-E2D86BBA9600}\ not found.
    File C:\Program Files\InboxDollars\Toolbar.dll not found.
    Registry value HKEY_USERS\S-1-5-21-3190556429-677033014-1943261468-1006\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{47980628-3844-42AA-A0DD-E2D86BBA9600} not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{47980628-3844-42AA-A0DD-E2D86BBA9600}\ not found.
    File C:\Program Files\InboxDollars\Toolbar.dll not found.
    Registry value HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\load not found.
    File C:\WINDOWS\System32\pmkhg.exe not found.
    Registry value HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\load not found.
    File C:\WINDOWS\System32\pmkhg.exe not found.
    Registry key HKEY_USERS\S-1-5-19_classes\.exe\ deleted successfully.
    Registry key HKEY_USERS\S-1-5-19_classes\exefile\ not found.
    Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.exe\shell\open\exefile\\'' updated successfully.
    Registry key HKEY_USERS\S-1-5-19_classes\.exe\ not found.
    Registry key HKEY_USERS\S-1-5-19_classes\exefile\ not found.
    Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.exe\shell\open\exefile\\'' updated successfully.
    Registry key HKEY_USERS\S-1-5-19_classes\.exe\ not found.
    Registry key HKEY_USERS\S-1-5-19_classes\exefile\ not found.
    Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.exe\shell\open\exefile\\'' updated successfully.
    [Files/Folders - Created Within 30 Days]
    C:\Documents and Settings\Chris\Application Data\FCTB000062133\Toolbar\skins\radio\gray03 folder moved successfully.
    C:\Documents and Settings\Chris\Application Data\FCTB000062133\Toolbar\skins\radio folder moved successfully.
    C:\Documents and Settings\Chris\Application Data\FCTB000062133\Toolbar\skins folder moved successfully.
    C:\Documents and Settings\Chris\Application Data\FCTB000062133\Toolbar\images\weather\png folder moved successfully.
    C:\Documents and Settings\Chris\Application Data\FCTB000062133\Toolbar\images\weather folder moved successfully.
    C:\Documents and Settings\Chris\Application Data\FCTB000062133\Toolbar\images\ticker folder moved successfully.
    C:\Documents and Settings\Chris\Application Data\FCTB000062133\Toolbar\images\msgbox folder moved successfully.
    C:\Documents and Settings\Chris\Application Data\FCTB000062133\Toolbar\images folder moved successfully.
    C:\Documents and Settings\Chris\Application Data\FCTB000062133\Toolbar folder moved successfully.
    C:\Documents and Settings\Chris\Application Data\FCTB000062133 folder moved successfully.
    File C:\Program Files\InboxDollars not found!
    [Files/Folders - Modified Within 30 Days]
    C:\Documents and Settings\Chris\Local Settings\Application Data\b08620CF7A25y moved successfully.
    C:\Documents and Settings\All Users\Application Data\b08620CF7A25y moved successfully.
    C:\Documents and Settings\Chris\Local Settings\Application Data\0D2HvP moved successfully.
    C:\Documents and Settings\All Users\Application Data\0D2HvP moved successfully.
    C:\Documents and Settings\All Users\Application Data\yaG3YsQ4geFa moved successfully.
    C:\Documents and Settings\All Users\Application Data\1LKwMuQ moved successfully.
    C:\Documents and Settings\All Users\Application Data\477HVAd60yj moved successfully.
    C:\Documents and Settings\Chris\Local Settings\Application Data\RmCrBKDhmG5b moved successfully.
    C:\Documents and Settings\All Users\Application Data\RmCrBKDhmG5b moved successfully.
    [Files - No Company Name]
    C:\Documents and Settings\Chris\Local Settings\Application Data\c7vdif moved successfully.
    C:\Documents and Settings\All Users\Application Data\c7vdif moved successfully.
    C:\Documents and Settings\Chris\Desktop\Clean Registry for Free!.lnk moved successfully.
    File C:\Documents and Settings\Chris\Local Settings\Application Data\b08620CF7A25y not found!
    File C:\Documents and Settings\All Users\Application Data\b08620CF7A25y not found!
    C:\WINDOWS\System32\drivers\ativmc20.cod moved successfully.
    C:\WINDOWS\System32\drivers\cxthsfs2.cty moved successfully.
    C:\WINDOWS\System32\drivers\netwlan5.img moved successfully.
    File C:\Documents and Settings\Chris\Local Settings\Application Data\0D2HvP not found!
    File C:\Documents and Settings\All Users\Application Data\0D2HvP not found!
    C:\Documents and Settings\Chris\Desktop\Live PC Help.lnk moved successfully.
    File C:\Documents and Settings\All Users\Application Data\yaG3YsQ4geFa not found!
    File C:\Documents and Settings\All Users\Application Data\1LKwMuQ not found!
    File C:\Documents and Settings\All Users\Application Data\477HVAd60yj not found!
    C:\Documents and Settings\All Users\Application Data\358G0OH34.dat moved successfully.
    File C:\Documents and Settings\All Users\Application Data\RmCrBKDhmG5b not found!
    File C:\Documents and Settings\Chris\Local Settings\Application Data\RmCrBKDhmG5b not found!
    File C:\WINDOWS\System32\cvgqptyh.ini not found!
    File C:\WINDOWS\System32\nqdfioqu.ini not found!
    File C:\WINDOWS\System32\ghkmp.ini2 not found!
    File C:\WINDOWS\System32\ghkmp.ini not found!
    [File - Lop Check]
    File C:\Documents and Settings\Chris\Application Data\FCTB000062133 not found!
    File C:\Documents and Settings\Jody\Application Data\FCTB000062133 not found!
    C:\WINDOWS\Tasks\Registration reminder 1.job moved successfully.
    [Custom Items]
    ========== FILES ==========
    File/Folder C:\WINDOWS\tasks\At*.job not found.
    [Empty Temp Folders]


    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 67 bytes

    User: All Users

    User: Application Data

    User: Chris
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 190750 bytes
    ->Java cache emptied: 1070025 bytes
    ->FireFox cache emptied: 86693572 bytes
    ->Flash cache emptied: 19020 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 32902 bytes
    ->Flash cache emptied: 83 bytes

    User: HelpAssistant
    ->Temp folder emptied: 1361658 bytes
    ->Temporary Internet Files folder emptied: 40871285 bytes
    ->Java cache emptied: 46043232 bytes
    ->FireFox cache emptied: 26568421 bytes
    ->Flash cache emptied: 530547 bytes

    User: HelpAssistant.KOHN
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 32902 bytes
    ->Flash cache emptied: 530498 bytes

    User: Jody
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 67 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 57673934 bytes
    ->Flash cache emptied: 2922 bytes

    User: LocalService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 622779 bytes
    ->Flash cache emptied: 4992 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 67 bytes
    ->Flash cache emptied: 29390 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 1278423 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 9453694 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 260.00 mb


    [EMPTYFLASH]

    User: Administrator

    User: All Users

    User: Application Data

    User: Chris
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: HelpAssistant
    ->Flash cache emptied: 0 bytes

    User: HelpAssistant.KOHN
    ->Flash cache emptied: 0 bytes

    User: Jody
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    Restorepoints cleared and new OTS Restore Point set!
    < End of fix log >
    OTS by OldTimer - Version 3.1.30.0 fix logfile created on 04292010_025916

    Files\Folders moved on Reboot...

    Registry entries deleted on Reboot...
     
  4. NeonFx

    NeonFx Malware Specialist

    Joined:
    Oct 22, 2008
    Messages:
    4,811
    Good. Let me know how the scan goes.
     
  5. dakota5369

    dakota5369 Thread Starter

    Joined:
    Apr 27, 2010
    Messages:
    103
    ugh, after 3.5 hours apparently i hit a wrong button and deleted the scan. so i need to do it again
     
  6. dakota5369

    dakota5369 Thread Starter

    Joined:
    Apr 27, 2010
    Messages:
    103
    ok, here is the kaspersky scan
     

    Attached Files:

  7. NeonFx

    NeonFx Malware Specialist

    Joined:
    Oct 22, 2008
    Messages:
    4,811
    You should delete both those files.

    How's the computer running? I'm confident you're clean now.


    Ready for my cleanup instructions?
     
  8. dakota5369

    dakota5369 Thread Starter

    Joined:
    Apr 27, 2010
    Messages:
    103
    ok, i deleted those. computer has been doing really well. much much better. i am ready for cleanup instructions
     
  9. NeonFx

    NeonFx Malware Specialist

    Joined:
    Oct 22, 2008
    Messages:
    4,811
    Excellent. Let's cleanup.

    STEP 1

    Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

    (If you use Vista or 7 just paste it into the text box that appears next to your start button)

    helpasst -cleanup

    Restart your computer after that.


    STEP 2

    The following will implement some cleanup procedures as well as reset System Restore points:

    Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

    (If you use Vista or 7 just paste it into the text box that appears next to your start button)

    ComboFix /Uninstall

    Note: If you have trouble and it doesn't want to uninstall using the method described above, you can rename ComboFix.exe to Uninstall.exe and double click on it to uninstall it.

    STEP 3

    To clean up OldTimer's tools, along with a few others, do the following:

    • Run OTS.exe by double clicking on it
    • Click on the "CleanUp" button on the top.
    • You will be asked if you wish to reboot your system, select "Yes"

    STEP 4

    Remove any other tools or files we used by right-clicking on them or any folders they created, hold down the Shift key, and select "Delete" by clicking on it. This will delete the files without sending them to the RecycleBin.

    You can also uninstall the other programs (HijackThis or MalwareBytes if we used them) by going to Start > Control Panel > Add/Remove programs (The Control Panel is different in different versions of Windows. It will be Programs and Features in Vista and Programs > Uninstall a Program in 7)

    You might want to keep MalwareBytes AntiMalware though and that's fine :) Make sure you update it before you run the scans in the future.


    All Clean

    Congratulations!, [​IMG], your system is now clean. Now that your system is safe we would like you to keep it that way. Take the time to follow these instructions and it will greatly reduce the risk of further infections and greatly diminish the chances of you having to visit here again.

    Microsoft Windows Update
    Microsoft releases patches for Windows and Office products regularly to patch up Windows and Office products loopholes and fix any bugs found. Install the updates immediately if they are found.
    To update Windows
    Go to (Start) > (All) Programs > Windows Update
    To update Office
    Open up any Office program.
    Go to Help > Check for Updates


    Install WinPatrol
    Download it HERE
    You can find information about how WinPatrol works HERE and HERE

    Note: This program will work alongside all other security programs without conflicts. It might ask you to allow certain actions that security programs perform often, but if you tell Scotty to remember the action by checking the option, the alerts will lessen.

    Other Software Updates
    It is very important to update the other software on your computer to patch up any security issues you may have. Go HERE to scan your computer for any out of date software. In particular make sure you download the updates for Java and Adobe as these are subject to many security vulnerabilities.

    Setting up Automatic Updates
    So that it is not necessary to have to remember to update your computer regularly (something very important to securing your system), automatic updates should be configured on your computer. Microsoft has guides for XP and Vista on how to do this. See HERE for Windows 7.

    Read further information HERE, HERE, and HERE on how to prevent Malware infections and keep yourself clean.




    Please mark this thread as Solved by clicking on the button at the top of this page. Let me know if you need anything else.
     
  10. dakota5369

    dakota5369 Thread Starter

    Joined:
    Apr 27, 2010
    Messages:
    103
    i did all that and i think all is great except 1 thing. when i updated all the programs it said i needed to, and i scan it again, it still shows all the same programs (i-tunes, adobe, quicktime, skype, etc)
     
  11. NeonFx

    NeonFx Malware Specialist

    Joined:
    Oct 22, 2008
    Messages:
    4,811
    That can happen sometimes; especially when you don't uninstall the old versions before installing updated ones. As long as you know you did it you should be fine.

    Here's another one you can use if you like:

    http://www.filehippo.com/updatechecker/
     
  12. dakota5369

    dakota5369 Thread Starter

    Joined:
    Apr 27, 2010
    Messages:
    103
    ok, thanks a lot. you have been awesome. i have never been to a forum that goes this in depth to help. i will offer you all the publicity i can for the help.
     
  13. NeonFx

    NeonFx Malware Specialist

    Joined:
    Oct 22, 2008
    Messages:
    4,811
    Haha we already have more people asking for help than we can handle so there's no need for publicity :D

    If you know about computers though you're welcome to help out in our technical forums!


    I'll mark this as Solved for you. You're very welcome of course :)
     
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