1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Re-installed Windows 7, now no wireless options available

Discussion in 'Windows 7' started by wolfyy, Dec 23, 2012.

Thread Status:
Not open for further replies.
  1. wolfyy

    wolfyy Thread Starter

    Dec 23, 2012
    I'm puzzled. My sister's laptop was working fine until she made a password and forgot it. I re-installed Windows 7 for her, fixing the password problem, but in the process her laptop decided it no longer wants to connect to the internet.

    I'm typing this on my own laptop, on which my wireless is working fine.

    All it says are that no connections are available. I've tried using Windows Troubleshooting, but it's only told me it's missing a driver but can't connect to the internet to find it because it doesn't have that driver! It's driving me crazy.

    I've also tried FN + F2, which is supposed to toggle wireless, but it doesn't do anything. The light that is supposed to indicate that the wireless is turned on won't do anything, even flicker. I tried plugging in two different cables from my Router into the laptop to try to use wired internet, but it won't recognize those either. In the Device Manager, there is a yellow mark next to Network Controller, which also tells me there is no driver installed.

    It's a DELL Inspiron. Can anyone help me?
  2. Mark1956


    May 7, 2011
    Go to this web page: http://www.dell.com/support/home/us/en/19?c=us&s=dhs&cs=19&l=en on the working PC and enter the service tag number which you should find on the bass of the faulty PC.

    Then find the missing driver, download it and then transfer the driver to the faulty PC with a USB stick or a re-recordable CD/DVD. Install the driver and the problem should be fixed.
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1082172

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice