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re-installing WinFax Pro 10

Discussion in 'All Other Software' started by PattyT, Oct 25, 2007.

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  1. PattyT

    PattyT Thread Starter

    Joined:
    Oct 25, 2007
    Messages:
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    I have a new computer and want to reinstall my old software on to it. The installation hangs up and will not finish the install of my WinFax Pro 10 software. I have Windows XP with Service Pack 2 installed, 200 GB Harddrive and 2 GB of Memory.

    The installation go through and says it is finished. Next a diologue box appears asking for my CSID, Fax number & Phone number. It lets me type in my CSID in the dialogue box. When I tab or just move the cursor with the mouse and start to type in the fax number it reversts back to the autoinstall screen.

    How do I get past this to finish the installation. All help will be greatly appreciated!

    Thanks
    Patty T
     
  2. Byteman

    Byteman Moderator Malware Specialist

    Joined:
    Jan 24, 2002
    Messages:
    17,727
    Hi, This can be a difficult program to remove, please check through what is says at the link below, and make sure you have the things removed that it says should go:

    I know the link is about when Add/Remove Programs does not work to remove WinFax, but something may have been left that is preventing your reinstall, I believe.

    http://service1.symantec.com/SUPPORT/faxprod.nsf/docid/1998102114161204

    There is also a good tip thread about various issues here:

    http://www.serverfiles.com/software/comments.asp?prod=572


    Tips on backing up WinFax: Some good things here.

    http://service1.symantec.com/SUPPORT/faxprod.nsf/docid/2001091914592904


    Some good reinstalling guides here:

    http://www.annoyances.org/exec/forum/winxp/r1044512725
     
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