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really slow laptop, freezing, unresponsive...PLEASE HELP!

Discussion in 'Virus & Other Malware Removal' started by Mrjamieson, Nov 13, 2012.

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  1. Mrjamieson

    Mrjamieson Thread Starter

    Joined:
    Jul 22, 2012
    Messages:
    57
    Hi very sorry for the late reply....

    Here is the OTL custom scan results....


    All processes killed
    ========== COMMANDS ==========
    Restore point Set: OTL Restore Point
    ========== REGISTRY ==========
    Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\ProgramData\SweetIM\Communicator\conf\ deleted successfully.
    Registry value HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{77D57C93-73C0-4809-B0AE-0D687268748C} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{77D57C93-73C0-4809-B0AE-0D687268748C}\ not found.
    Registry value HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{403F669A-311E-426A-AC5D-B7084EBD8792} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{403F669A-311E-426A-AC5D-B7084EBD8792}\ not found.
    Registry value HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{77D57C93-73C0-4809-B0AE-0D687268748C} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{77D57C93-73C0-4809-B0AE-0D687268748C}\ not found.
    Registry value HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{403F669A-311E-426A-AC5D-B7084EBD8792} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{403F669A-311E-426A-AC5D-B7084EBD8792}\ not found.
    Registry value HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{77D57C93-73C0-4809-B0AE-0D687268748C} not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{77D57C93-73C0-4809-B0AE-0D687268748C}\ not found.
    Registry value HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{403F669A-311E-426A-AC5D-B7084EBD8792} not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{403F669A-311E-426A-AC5D-B7084EBD8792}\ not found.
    ========== FILES ==========
    C:\Users\LUCY\Downloads\iLividSetupV1 (1).exe moved successfully.
    File\Folder C:\Users\LUCY\Downloads\iLividSetupV1(1).exe not found.
    C:\Users\LUCY\AppData\LocalLow\DataMngr folder moved successfully.
    < ipconfig /flushdns /c >
    Windows IP Configuration
    Successfully flushed the DNS Resolver Cache.
    C:\Users\LUCY\Desktop\cmd.bat deleted successfully.
    C:\Users\LUCY\Desktop\cmd.txt deleted successfully.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: LUCY
    ->Temp folder emptied: 261438 bytes
    ->Temporary Internet Files folder emptied: 372997120 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 602 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 1275690 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 75722 bytes

    Total Files Cleaned = 357.00 mb


    OTL by OldTimer - Version 3.2.69.0 log created on 11222012_185902
    Files\Folders moved on Reboot...
    C:\Users\LUCY\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\7CC4MXO0\1076617-really-slow-laptop-freezing-unresponsive[1].htm moved successfully.
    C:\Users\LUCY\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\AntiPhishing\ED8654D5-B9F0-4DD9-B3E8-F8F560086FDF.dat moved successfully.
    C:\Users\LUCY\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\MSIMGSIZ.DAT moved successfully.
    C:\Windows\temp\MpCmdRun.log moved successfully.
    C:\Windows\temp\MpSigStub.log moved successfully.
    PendingFileRenameOperations files...
    Registry entries deleted on Reboot...
     
  2. Mrjamieson

    Mrjamieson Thread Starter

    Joined:
    Jul 22, 2012
    Messages:
    57
    I did a check through my downloaded files and found nothing to do with ilivid.

    this is the result of the system look scan.....

    SystemLook 30.07.11 by jpshortstuff
    Log created at 19:25 on 22/11/2012 by LUCY
    Administrator - Elevation successful
    ========== filefind ==========
    Searching for "*iLivid*"
    C:\_OTL\MovedFiles\11142012_204314\C_Users\LUCY\downloads\iLividSetupV1.exe --a---- 823648 bytes [19:03 17/10/2012] [19:04 17/10/2012] 86EABCD780CE98536F8FA7C3F77915AA
    C:\_OTL\MovedFiles\11222012_185902\C_Users\LUCY\Downloads\iLividSetupV1 (1).exe --a---- 823648 bytes [19:04 17/10/2012] [19:04 17/10/2012] 86EABCD780CE98536F8FA7C3F77915AA
    Searching for "*sweetim*"
    No files found.
    ========== folderfind ==========
    Searching for "*iLivid*"
    No folders found.
    Searching for "*datamngr*"
    C:\_OTL\MovedFiles\11222012_185902\C_Users\LUCY\AppData\LocalLow\DataMngr d------ [21:25 19/10/2012]
    Searching for "*sweetim*"
    C:\_OTL\MovedFiles\11172012_154754\C_Program Files\SweetIM d------ [21:27 05/11/2012]
    ========== Regfind ==========
    Searching for "iLivid"
    No data found.
    Searching for "sweetim"
    No data found.
    -= EOF =-
     
  3. askey127

    askey127 Malware Specialist

    Joined:
    Dec 22, 2006
    Messages:
    2,629
    Mrjamieson,
    Your machine looks quite clean now.
    Is it running properly?

    If so, I would advise strongly that you do the following to make your machine software legal.
    Some sites will refuse to help you in the future if you don't make the correction.
    ------------------------------------------------
    Remove Programs Using Control Panel
    From Start, Control Panel, click on Uninstall a program under the Programs heading.
    Right click each Entry, as follows, one by one, if it exists, choose Uninstall/Change, and give permission to Continue:

    Microsoft Office Enterprise 2007

    Take extra care in answering questions posed by any Uninstaller.
    -----------------------------------------------------------
    REBOOT (RESTART) Your Machine
    -----------------------------------------------------------
    Go to this link and download OpenOffice and its documentation, instructions.
    http://www.openoffice.org/
    Follow the instructions to install it.

    You should be good to go.

    askey127
     
  4. Mrjamieson

    Mrjamieson Thread Starter

    Joined:
    Jul 22, 2012
    Messages:
    57
    Yes it seems a hell of a lot quicker now. And yes i will do that as i wasnt aware that i was given a business copy. Many thanks for your help. I will now mark this thread as resolved.
     
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