Really wierd folder problem

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Thread Starter
Jul 1, 2007
Before I mention anything although I'm talking about photoshop here it's largely a folder/file problem I'm having, not a photoshop specific problem.

I have a personal project that I've been working on, and I keep my photoshop saves in this one folder. When I save an image (call it A for reference), everything appears to be fine. I then close image A, then access the folder I saved it in (usually to work on something else thats in that folder). But when I access the folder, if image A I was previously working on is in there, the computer freezes for a second, then the folder, desktop icns, the taskbar, everything vanishes, and all that's left is the mouse arrow. After about ten seconds or so, everything starts to come back in to view, but the folder has closed itself. Or so it might appear, I'm not sure if it's actually still open, because after this incident something stranger happens.

When I open the folder again, and try to modify, move or rename image A, it comes up with a message window telling me that it can't be done because it's being used by another program and that I should close all other programs using it and try again. But this happens even if there are no other programs open.

The only way I can get access to image A is by restarting the computer. And even when there's nothing else open, if this fuss has happened in that session, then a window will appear with a loading bar (and an 'End program' button), and it appears to be trying to close a program, even though there's none open.

This happens all the time, it gets very annoying having to restart the computer all the time. Is there any way to prevent or cure this problem? If not, I'm even just curious as to what causes it. Oh, I forgot to mention that this has happened on a previous computer with the same OS.

May 15, 2006
Welcome to TSG....

What version of Photoshop are you using?

Is it a legal version?

Also some more system specs if you could like amount of RAM, processor etc?


Thread Starter
Jul 1, 2007
It is a legal version, it's Photoshop 6.0 and Elements (I use them both for their different features)

Oh... lemmie edit the specs (if I can find them, don't know how)

I'll just copy what's on the properties page.

CPU 3.20GHz
3.19 GHz, 192 MB of RAM

I don't know what those mean really... let me know if you need more info.


Thread Starter
Jul 1, 2007
I didn't know which information to give... I hope this turns out alright...

(It's all a different language to me) :eek:

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) P4M800P7MB rev1.0
Enclosure Type: Desktop
Processor a Main Circuit Board b
3.20 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Foxconn P4M800P7MB
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 07/28/2006
Drives Memory Modules c,d
75.59 Gigabytes Usable Hard Drive Capacity
57.65 Gigabytes Hard Drive Free Space

PHILIPS SPD2410L1 [CD-ROM drive]

Disk drive -- drive 1
Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SM Reader USB Device [Hard drive] -- drive 3
WDC WD800BB-22JHC0 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WMAM9EU32112, rev 05.01C05, SMART Status: Healthy 192 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 75.59 GB 57.65 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Kayleigh 02/07/2007 10:37:22 (admin)
Margaret 01/07/2007 13:05:34 (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account Lexmark 2400 Series on USB001
Lexmark Print-2-Fax Printer on LexmarkFax

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller VIA/S3G UniChrome Pro IGP [Display adapter]
Nissei Sangyo 15.4 [Monitor] (15.4"vis, May 2006)
Bus Adapters Multimedia
VIA SATA RAID Controller
VIA Rev 5 or later USB Universal Host Controller (4x)
VIA USB Enhanced Host Controller Realtek AC'97 Audio for VIA (R) Audio Controller
Unimodem Half-Duplex Audio Device
Communications Other Devices
Motorola SM56 Speakerphone Modem

Realtek RTL8139/810x Family Fast Ethernet NIC
primary Auto IP Address: / 24
Dhcp Server:
Physical Address: 00:15:58:46:76:E5

Networking Dns Servers:
HID-compliant device
USB Human Interface Device
Lexmark 2400 Series
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Composite Device
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USB Printing Support
USB Root Hub (5x)
Virus Protection [Back to Top]
AVG 7.5.476 Version 7.5.476
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 06/12/2007 Microsoft Security Bulletin Summary) have been installed.

Installed Microsoft Hotfixes [Back to Top]
.NET Framework 2.0
KB917283 on 18/11/2006 (details...)
KB922770 on 18/11/2006 (details...)
S867460 on 02/02/2006 (details...)
M886903 (details...)
Microsoft .NET Framework 2.0
KB917283 (details...)
KB922770 (details...)
KB927978 on 18/11/2006 (details...)
Windows Media Format 11 SDK
KB929399 (details...)
KB929399 on 16/05/2007 (details...)
Windows Media Player 10
KB911565 (details...)
KB917734_WMP10 (details...)
KB911565 on 13/10/2006 (details...)
KB917734_WMP10 on 13/10/2006 (details...)
Windows Media Player 6.4
KB925398_WMP64 (details...)
KB925398_WMP64 on 16/12/2006 (details...)
Windows Media Player
KB911564 on 13/10/2006 (details...)
Windows XP
KB923689 (details...)
KB923689 on 16/12/2006 (details...)
KB928090-IE7 on 18/02/2007 (details...)
KB929969 on 11/01/2007 (details...)
KB931768-IE7 on 09/05/2007 (details...)
KB933566-IE7 on 14/06/2007 (details...)
KB867282 on 13/10/2006 (details...)
KB873333 on 13/10/2006 (details...)
KB873339 on 13/10/2006 (details...)
KB883939 on 13/10/2006 (details...)
KB885250 on 13/10/2006 (details...)
KB885835 on 13/10/2006 (details...)
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KB887472 on 13/10/2006 (details...)
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KB888113 on 13/10/2006 (details...)
KB888302 on 13/10/2006 (details...)
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KB890047 on 13/10/2006 (details...)
KB890175 on 13/10/2006 (details...)
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KB893066 on 13/10/2006 (details...)
KB893086 on 13/10/2006 (details...)
KB893756 on 13/10/2006 (details...)
KB893803 on 13/10/2006 (details...)
KB893803V2 on 03/02/2006 (details...)
KB896358 on 13/10/2006 (details...)
KB896422 on 13/10/2006 (details...)
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KB898461 on 13/10/2006 (details...)
KB899587 on 13/10/2006 (details...)
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KB899591 on 13/10/2006 (details...)
KB900485 on 13/10/2006 (details...)
KB900725 on 13/10/2006 (details...)
KB901017 on 13/10/2006 (details...)
KB901190 on 12/06/2007 (details...)
KB901214 on 13/10/2006 (details...)
KB902400 on 13/10/2006 (details...)
Windows XP
SP3 (continued)
KB903235 on 13/10/2006 (details...)
KB904706 on 13/10/2006 (details...)
KB904942 on 22/12/2006 (details...)
KB905414 on 13/10/2006 (details...)
KB905749 on 13/10/2006 (details...)
KB905915 on 13/10/2006 (details...)
KB908519 on 18/11/2006 (details...)
KB908531 on 13/10/2006 (details...)
KB910437 on 13/10/2006 (details...)
KB911280 on 13/10/2006 (details...)
KB911562 on 13/10/2006 (details...)
KB911567 on 13/10/2006 (details...)
KB911927 on 13/10/2006 (details...)
KB912812 on 13/10/2006 (details...)
KB912919 on 13/10/2006 (details...)
KB913446 on 13/10/2006 (details...)
KB913580 on 13/10/2006 (details...)
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KB914440 on 22/12/2006 (details...)
KB915865 on 22/12/2006 (details...)
KB916281 on 13/10/2006 (details...)
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KB917344 on 13/10/2006 (details...)
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KB918118 on 18/02/2007 (details...)
KB918439 on 13/10/2006 (details...)
KB918899 on 13/10/2006 (details...)
KB919007 on 18/11/2006 (details...)
KB920213 on 18/11/2006 (details...)
KB920214 on 13/10/2006 (details...)
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KB920872 on 18/11/2006 (details...)
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KB921883 on 13/10/2006 (details...)
KB922582 on 18/11/2006 (details...)
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KB922760 on 18/11/2006 (details...)
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KB923191 on 18/11/2006 (details...)
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KB923980 on 18/11/2006 (details...)
KB924191 on 18/11/2006 (details...)
KB924270 on 18/11/2006 (details...)
KB924496 on 18/11/2006 (details...)
KB924667 on 18/02/2007 (details...)
KB925454 on 22/12/2006 (details...)
KB925486 on 18/11/2006 (details...)
KB925902 on 04/04/2007 (details...)
KB926255 on 16/12/2006 (details...)
KB926436 on 18/02/2007 (details...)
KB927779 on 18/02/2007 (details...)
KB927802 on 18/02/2007 (details...)
KB927891 on 24/05/2007 (details...)
KB928255 on 18/02/2007 (details...)
KB928843 on 18/02/2007 (details...)
KB929123 on 14/06/2007 (details...)
KB929338 on 17/03/2007 (details...)
KB930178 on 12/04/2007 (details...)
KB930916 on 09/05/2007 (details...)
KB931261 on 12/04/2007 (details...)
KB931784 on 12/04/2007 (details...)
KB931836 on 18/02/2007 (details...)
KB932168 on 12/04/2007 (details...)
KB935839 on 14/06/2007 (details...)
KB935840 on 14/06/2007 (details...)
IDNMITIGATIONAPIS on 22/12/2006 (Microsoft Internationalized Domain Names Mitigation APIs)
NLSDOWNLEVELMAPPING on 22/12/2006 (Microsoft National Language Support Downlevel APIs)
May 15, 2006
First thing 256 Mb RAM is not enough for using Photoshop and /or Elements I recommend at least 512 Mb RAM.

What is more than likely happening is Photoshop is not relinquishing the closed file when or after it is closed and when it is tried to be open again you get that it is being used by another program and I think this is due to not enough RAM to run the program. It is sort of like Photoshop can not keep up to itself becasue there is not enough room to work fast enough.

I would also suggest to go to the Adobe web site and check thru the FAQ's and tech support for anything on this problem, basically Photoshop is such an enormous program that it takes a lot of info to know all about it.


Thread Starter
Jul 1, 2007
I....... sort of understand, so basically there's not enough RAM for it to close properly? That would explain a lot. Though I'm suprised about not having enough RAM because the program runs very smoothly in all other ways, even with oher things open.

How can I improve RAM? This is a very new computer so I'd expected it to be good... well, I was told that 256 was good... Heck I'm not even sure what RAM is...

Thanks for your help.
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