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Realtek 8185 wireless card trouble.

Discussion in 'Hardware' started by Ashim05, Dec 29, 2012.

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  1. Ashim05

    Ashim05 Thread Starter

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    I have a Realtek 8185 Wireless card that i took out from an old laptop of mine, to put it in my toshiba laptop. I've put it in but no wireless networks show up when that card is inside. Under Device manager, it says the device is working properly. It says the best drivers are already installed. If i insert my Intel Pro Wireless card into the toshiba laptop the wireless networks appear, what am i doing wrong or is the Realtek wireless card not compatible with thte toshiba since it came out of a gateway?
     
  2. etaf

    etaf Moderator

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    it may be a compatibility issue - how is the aerial connected on the two cards - ?
     
  3. Ashim05

    Ashim05 Thread Starter

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    Im not exactly sure what you mean by " how is the aerial connected " the card fits in perfectly in the slot to the motherboard. Can you explain what you mean?
     
  4. etaf

    etaf Moderator

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    the wireless adapter usually has an aerial connection - 2 or three wireless that connect the aerial which goes around the edge of the screen
     
  5. Ashim05

    Ashim05 Thread Starter

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    Ah yes it has 2 connectors on both cards, one white one black.
     
  6. etaf

    etaf Moderator

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    lets see an xirrus screen shot
    ------------------------------------------------------------------------
    Run Xirrus Wi-Fi Inspector
    Download and install

    If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and install the program.
    You will now need to take a screen shot and copy that back to the working PC and attach the screen shot in a reply on the forum here.

    http://www.xirrus.com/Products/Wi-Fi-Inspector.aspx
    Direct link to the program is here http://info.xirrus.com/Wi-FiInspectorConfirmation.html

    {If the above link does not work heres another link http://www.pcworld.com/downloads/file_download/fid,77196-order,4/download.html}

    Then run and install the program - on a wireless enabled PC/Laptop
    if you get an error - You need will need to have NET Framework installed for the WiFi Inspector to function.
    On windows 8 - (i do not have windows 8) but, it would appear that, When you first try to run, you may get a message that .net framework is needed, and included in that message is a link to download/install.

    Run the program

    A user guide is available here http://www.xirrus.com/cdn/pdf/Xirrus-Wi-Fi-inspectorguide-1-2-1-RevB-6.aspx

    post a screen shot of the program running.
    if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information.

    post which SSID name is yours, its located in the list, under network "Adapter Name" (1st column)

    To post a screen shot of the active window.
    1) hold the Alt key and press the PrtScn key. Open the Windows PAINT application (Start> All Programs> Accessories> Paint) and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
    OR
    2) if you are using Vista/Windows 7 you can use the "snipping tool" which is found in Start> All programs> Accessories> Snipping Tool

    To upload the screen shot to the forum, open the full reply window ("Go Advanced" button) and use the Manage Attachments button to upload it here.
    Full details are available here http://library.techguy.org/wiki/TSG_Posting_a_Screenshot

    Note:
    For a reliable (or robust as the Xirrus user guide says) wireless connection you need a signal of about -70 dBm or better. "A desirable signal level for a robust Wi-Fi connection will be green".
    note: the signal level is a negative number, so for example -88 is worst and -40 is better

    If you are using the Mac OS then use http://www.istumbler.net/

    if you want to optimise base station position and signal strength / dead spots use
    http://www.chimoosoft.com/products/apgrapher/ which has a graph function to monitor signal
    ------------------------------------------------------------------------
     
  7. Ashim05

    Ashim05 Thread Starter

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    heres the picture
     

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  8. etaf

    etaf Moderator

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    lots of networks showing on xirrus

    perhaps its the wireless manager in windows thats the issue

    what windows version are you running
     
  9. Ashim05

    Ashim05 Thread Starter

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    Windows Vista 2gb of ram
     
  10. etaf

    etaf Moderator

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    have a look at services
    is wlan running
    ------------------------------------------------------------------------
    Status of Services

    We would like to see some status information for each of the services listed below.

    To do this goto

    Start> Run {search bar in Vista/W7}> type CMD to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):

    Type the following command
    SERVICES.MSC

    OR
    Control Panel>
    Administrative Tools>
    Services>

    then for each of the services listed below - Please post back the following status information;
    If the service is set to Started or Stopped
    and
    If the service is set to Automatic or Manual

    • WLAN AutoConfig (Windows 7 & Vista wireless configurations only)
     
  11. Ashim05

    Ashim05 Thread Starter

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    Its started and its set to automatic
     
  12. etaf

    etaf Moderator

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    it may be conflicting with another wireless manager - as you can see wireless networks - but you say when you goto connect to a wireless network - none are seen

    do you know what the application is running

    whats the make and model of the pc
     
  13. Ashim05

    Ashim05 Thread Starter

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    Toshiba Satellite M65-S281
    And i connect to by the default windows application.
     
  14. etaf

    etaf Moderator

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    so it can see the wireless networks and connect
     
  15. Ashim05

    Ashim05 Thread Starter

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    When i use the Intel Pro Wireless card the networks show up and i can connect to the internet successfully, but when im using the Realtek, i cant connect to the internet, no networks show up at all.
     
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