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rearrage fb photo albums

Discussion in 'Web & Email' started by FRANKLINFUENTES76, May 20, 2018.

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  1. FRANKLINFUENTES76

    FRANKLINFUENTES76 Thread Starter

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    why can't i rearrange my fb photo albums w/o getting an error message?
     
  2. dvk01

    dvk01 Moderator Malware Specialist

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    Somebody might be able to offer some suggestions if you tell us what is wrong. What error message do you get?
    What Browser and version of Windows are you using ?
     
  3. FRANKLINFUENTES76

    FRANKLINFUENTES76 Thread Starter

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    the error message reads
    -------------
    Oops!

    Something went wrong. We're working on getting this fixed as soon as we can. You may be able to try again.
    ------------
    using google chrome
     
  4. dvk01

    dvk01 Moderator Malware Specialist

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    That sounds like a problem at Facebook. Wait a few hours and try again.
    That is a standard FB message when they are changing some feature or adding features or making a change to how things work.
     
  5. FRANKLINFUENTES76

    FRANKLINFUENTES76 Thread Starter

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    its been going on for months now
     
  6. dvk01

    dvk01 Moderator Malware Specialist

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    Does it work using a different browser
     
  7. FRANKLINFUENTES76

    FRANKLINFUENTES76 Thread Starter

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    no. it failed in safari too.
     
  8. Condo

    Condo

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    I have the same problem. I have about 60 albums in my PAGE, and I used to be able to order them in alphabetical order. But now it only gives the error message, no matter which browser I use. This is the URL that used to enable albums to be arranged:

    https://www.facebook.com/media/albums/?id=xxxxxxxxxxxx
     
  9. FRANKLINFUENTES76

    FRANKLINFUENTES76 Thread Starter

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    yes, i'm aware of that link. ty. i feel like there is an easy fix, that we just don't see now? still, this frustrating as h*ll! i've tried everything; deleting extensions/ add ons, clearing cookies/ cache, google, etc., etc.. nothing works. :(
     
  10. DaveA

    DaveA Trusted Advisor Spam Fighter

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    What are the steps that you are taking in trying to do this?
     
  11. FRANKLINFUENTES76

    FRANKLINFUENTES76 Thread Starter

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    not exactly sure of what ur asking?
    i use the link, that condo posted (above).
    then i try to drag my fb. photo albums into the desired order.
    but i keep getting this error message, "Oops! Something went wrong. We're working on getting this fixed as soon as we can. You may be able to try again".
    as, i've already stated..
    i've tried everything; deleting extensions/ add ons, clearing cookies/ cache, google, updating google chrome, other browsers; safari/ firefox, reporting it to facebook (but, i just get the same automated message), etc., etc..
    still, nothing works.
    i feel like there is an easy fix, that we just don't see now?
    this has been going on for a very long time, it's frustrating as h*ll!
     
  12. DaveA

    DaveA Trusted Advisor Spam Fighter

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    You are NOT alone, and it happened to me, as I just tried it.

    What tells you that this is even possible to be sorted in this manner?
     
  13. FRANKLINFUENTES76

    FRANKLINFUENTES76 Thread Starter

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    because, for years, everyone was able to do it.
     
  14. Condo

    Condo

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    We have been doing this for YEARS!!! It was the ONLY way we could arrange photo albums in any order we wanted.
     
  15. DaveA

    DaveA Trusted Advisor Spam Fighter

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    Just may be a change that FB has made, they are always changing things!
     
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