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reboot blue screen error

Discussion in 'Earlier Versions of Windows' started by ntlgnce, Dec 17, 2001.

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  1. ntlgnce

    ntlgnce Thread Starter

    Joined:
    Feb 24, 2001
    Messages:
    315
    I have Windows Me, P3 850, 384ram.
    Very often, whenever I reboot, I get the blue screen and Windows doesn't load properly. I end up hitting CTRL/ALT/DELETE and I'm given the option to choose "normal", "safe", or "step by step confirmation". I choose "normal" and the computer reboots, but I'll get the same blue screen again.

    I get these errors:
    ERROR: 03 : 0187 : BFF7B018
    ERROR: 0e : 0187 : BFF775DD
     
  2. SavvyLady

    SavvyLady

    Joined:
    Oct 14, 2001
    Messages:
    2,218
    hello

    My advice is go to housecalls & run the free online virus scanner.
    Click here to do so!


    then there is spyware ... go get Ad-Aware
    Click http://www.lavasoftusa.net/

    also you need to remove in msconfig/startup any items you do not need to start when you boot the computer.

    this should help

    Savvy :)


    cleanup http://www.piersontech.com/07-CleanHardDrive.htm

    for a free virus scanner you can add to your system... go get AVG. Click here to download AVG

    and to protect yourself from hackers etc... Get Zone Alarm
    Click here the free version is fine

    {Ad-aware link updated -- RR}
     
  3. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Ruling out conflicts with installed or (unauthorized for that matter) software is a good idea. Running a virus and spyware scan is a good first step. You may also need to do some "clean boot" troubleshooting.

    Is your WinME system an original configuration, or was it an upgrade? Have you added any hardware prior to the problem, such as a USB device?

    Do you have an ethernet adapter?

    Cleanboot troubleshooting methods discused here:

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;q273738
     
  4. ntlgnce

    ntlgnce Thread Starter

    Joined:
    Feb 24, 2001
    Messages:
    315
    I cleaned out all the Windows/Temp files. There were quite a few of them. Thanks for the tip.
    Removed all the ad-ware (only 5 files to speak of).
    No viruses detected on Online Virus Scan.
    Conducted Scan Disk and Defrag.
    No upgrades to speak of.
    Windows Me was an original configuration.
    Haven't added any hardware/USB to speak of.
    Only thing of mention was that it began this during a Microsoft Flight Simulator 98 install. The install stalled out on me and my only choice was to hard boot during the middle of the "Not Responding" install.
    System Recovery hasn't made the problem go away.
    I have yet to report a blue screen after all the cleaning you recommended, but yet I've only booted once since then.
     
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