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rebooting, blue screen

Discussion in 'Windows XP' started by xxchazindreamzxx, Dec 28, 2011.

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  1. xxchazindreamzxx

    xxchazindreamzxx Thread Starter

    Dec 28, 2011
    Hp pavilion zv5000 windows xp home sp3. Computer reboots no matter what option I choose on the windows shut down unexpectedly screen. After I choose an option, I get windows splash screen for a few seconds then a flash of a blue screen. Its just a flash so I cant read. The computer reboots and I can hear a click click before it starts again. Please help
  2. blues_harp28

    blues_harp28 Trusted Advisor

    Jan 9, 2005
    Hi and welcome.
    If you feel able to..
    Check inside the Pc.

    Turn the Pc off - unplug from the wall socket.
    Once you have opened the case.
    Touch the metal case to discharge any static.

    Remove any dust - do not use a vacumm cleaner, too much static.
    Check that all fans are free of dust and will rotate.

    Remove Ram - Video cards etc and then Reseat in the slots.
    But first - clean the copper connections of the Ram - Video cards with a pencil eraser.
    If more than one Ram stick - use just one at a time, as a test.

    Put the case back on the Pc - and see if it will boot to the desktop.
  3. Mark1956

    Mark1956 Malware Specialist

    May 7, 2011
    Try all the suggestions from Blues Harp but if no improvement I would suspect from that clicking sound that your hard drive has a problem.

    Use another PC to make a boot disc to test the drive, as follows:

  4. maky2000


    Dec 30, 2011
    I have seen this problem few times, slave the hard drive to other machine using chkdsk /r /f fixed for me
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