Recieving video in msm

[rodfitzpatrick]

I have been attempting to use microsoft netmeeting with a friend in Brazil. The best we have managed yet is for her to see me for a couple of seconds. I have not yet managed to receive her video. I noticed that the option in tools to receive video is greyed out ?. I have used msm sycessfully with a colleague in England so I know it works. any ideas please ??

 

[eddie5659]

Hiya

I may be a bit lost here, but whats msm? Is it msn or is it a media player of some sort?

eddie

 

[rodfitzpatrick]

The message should have been referring to netmeeting not msm which refers to messenger.

 

[eddie5659]

Hiya

Which version are you using and what is your OS? Also, what is your video card? Controlpanel | System. Device manager. Under Display will be the name of your video card.

Regards

eddie

 

[rodfitzpatrick]

Hi Eddie

I am using version 2.11
OS = Win 98
Video card = S3 Trio 3D

Regards

Rod

 

[eddie5659]

Hiya

You said S3 Trio 3D, but thats just the chipset. Does any of these ring a bell?

Rio
Replay
ProGear
Go.Video
Diamond

Was there anything else written in there? If not, you may have to click on properties and search that way.

eddie

 

[rodfitzpatrick]

Sparkle graphics card

Rod

 

[eddie5659]

Hiya

was there any more wording in Device Manager? That description is a bit vague. Is it a Sparkle GeForce3 64MB?

eddie

 

[rodfitzpatrick]

The description I have is Sparkle Tri.inc. 8bit 3D graphics card.

I can't help feeling we are on the wrong path, as netmeeting is working within the Uk. Could it be something to do with the Brazilian service provider?
I am going to find out the details of said provider to see if this will shed any light.

Regards

Rod

 

[eddie5659]

Ah, I didn't realise that it was working in other countries but not Brazil. Yes, the ISP will be useful, but she may also need a proxy to enable her to send out.

eddie