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recognizing wireless network, but still can't browse!

Discussion in 'Networking' started by Darkdrium1, Nov 24, 2005.

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  1. Darkdrium1

    Darkdrium1 Thread Starter

    Joined:
    Jun 2, 2001
    Messages:
    11
    I recently got my vaio laptop fixed (a headphone jack was broken) and now i'm having real difficulty connecting to the internet. The wireless connection has "excellent" connectivity, and everything seems to be working properly, but internet explorer (and firefox) refuse to connect. the really perplexing part of this is that the actual network is being recognized. However, both of my browers are refusing the connection. On firefox, the error message says "The connection was refused" and on IE, the error message says "Internet Explorer could not open search page". Please help!
     
  2. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    That might happen if the router has WEP or WPA enabled, and the laptop doens't have the correct encryption key loaded. Try to disable encryption on the router for a test and see if that helps. You will then have to enable encryption, and make sure you enter matching keys on each end.

    Open a DOS window and type:

    IPCONFIG /ALL >C:\RESULT.TXT

    Open C:\RESULT.TXT with Notepad and copy/paste the entire results here.
     
  3. Darkdrium1

    Darkdrium1 Thread Starter

    Joined:
    Jun 2, 2001
    Messages:
    11
    Windows IP Configuration



    Host Name . . . . . . . . . . . . : Ravi

    Primary Dns Suffix . . . . . . . :

    Node Type . . . . . . . . . . . . : Hybrid

    IP Routing Enabled. . . . . . . . : No

    WINS Proxy Enabled. . . . . . . . : No



    Ethernet adapter Wireless Network Connection 5:



    Connection-specific DNS Suffix . : hsd1.mi.comcast.net.

    Description . . . . . . . . . . . : NETGEAR MA521 802.11b Wireless PC Card

    Physical Address. . . . . . . . . : 00-09-5B-8A-85-A0

    Dhcp Enabled. . . . . . . . . . . : Yes

    Autoconfiguration Enabled . . . . : Yes

    IP Address. . . . . . . . . . . . : 192.168.0.4

    Subnet Mask . . . . . . . . . . . : 255.255.255.0

    Default Gateway . . . . . . . . . : 192.168.0.1

    DHCP Server . . . . . . . . . . . : 192.168.0.1

    DNS Servers . . . . . . . . . . . : 68.87.77.130

    68.87.72.130

    Lease Obtained. . . . . . . . . . : Thursday, November 24, 2005 11:19:04 PM

    Lease Expires . . . . . . . . . . : Sunday, November 27, 2005 11:19:04 PM



    Ethernet adapter Local Area Connection:



    Media State . . . . . . . . . . . : Media disconnected

    Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC

    Physical Address. . . . . . . . . : 00-A0-D1-B1-FD-5F














    There it is, but I"m not sure if it's the wireless network that's the problem. I'm able to connect to the network perfectly, but for some reason, it's not letting me browse the internet. I tried physically connecting my computer using an ethernet cable to the modem itself, and I still wasn't able to browse.
     
  4. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Let's try a couple of configuration repairs:

    TCP/IP stack repair options for use with Windows XP with SP2.

    For these commands, Start, Run, CMD to open a command prompt.

    Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

    Reset TCP/IP stack to installation defaults. netsh int ip reset [log_file_name]

    Note: the log_file_name needs to be specified, e.g. netsh int ip reset reset.log
     
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