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Recovery can not be completed.

Discussion in 'Windows Vista' started by Diano, Nov 16, 2014.

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  1. Diano

    Diano Thread Starter

    Joined:
    Nov 16, 2014
    Messages:
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    Desktop machine.
    Windows Vista Home Prem. 32b.

    The computer shut itself down a few days ago while it was copying for files.
    Then, it behaved abnormally after restart.
    A back to the factory status recovery was performed, but it did not complete the task.
    The last part of the recovery did not run.
    The recovery disks, burned right after the purchase of the machine and used before, were used and they ended the same way.
    The last part of the recovery did not run.

    There are 3 partitions on the HDD.
    Partition 0, 20GB. hidden, keeping the recovery OS.
    Partition 1. 223GB. partition C.
    Partition 2. 220GB. partition D.

    Question:
    If partition C is formatted, can recovery OS be installed on partition C ?

    Thanks.
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    76,357
    What's the brand name and model name and model number of that desktop?

    What's the part/product number and/or service tag number and/or serial number on it?

    Which country do you live in?

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  3. Diano

    Diano Thread Starter

    Joined:
    Nov 16, 2014
    Messages:
    2
    Thank you.

    I purposely avoided mentioning the brand.
    Now, since you are asking, the brand is Acer. The model is Aspire M5700-08300.

    S/N. 0801TDT14353

    Right now I am living in Taiwan.
     
  4. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    76,357
    According to the U.S.A. support site for the Acer Aspire M5700 desktop, it came with Windows Vista Home Premium 32-bit.

    Here is the U.S.A. "Contact Acer" site.

    The Taiwan support site is non-English, so I'm not able to read it.

    You may have better success getting help by linking to the Taiwan site.

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