1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

recovery of deleted e-mail folders

Discussion in 'Web & Email' started by spikefan, Apr 9, 2004.

Thread Status:
Not open for further replies.
Advertisement
  1. spikefan

    spikefan Thread Starter

    Joined:
    Aug 17, 2003
    Messages:
    185
    HELP - Some how my husbands work e-mail folders have been deleted from outlook express. We had a virus on the computer and had to turn off system restore so I have no restore point other than today. The files were there yesterday definitely and probably this morning - is there any way they will still be on the hard drive somehow. If so, how do I retrieve them.
    Assistance would be gratefully received.
     
  2. sekirt

    sekirt

    Joined:
    Mar 28, 2003
    Messages:
    3,998
    When posting, always state your OS and version numbers along with names of programs involved in your problem. The correct answers can depend on this vital information.

    sekirt
     
  3. spikefan

    spikefan Thread Starter

    Joined:
    Aug 17, 2003
    Messages:
    185
    Sorry, it was late - have no brain cell... My operating system is Windows X professional, office xp, and using outlook express 6. I have seemed to locate a shadow file, but this is a dbx file and i dont know how to open this yet.
     
  4. sekirt

    sekirt

    Joined:
    Mar 28, 2003
    Messages:
    3,998
    Yes, DBX files are the database files for OE. They contain the emails.

    You should have DBX files named identical to folders that appear within OE. For example, if you had a folder called Husband, there should be a DBX file called Husband.dbx. If they are there, try right clicking in OE and recreating new folders with the identical names as the folders that got lost.

    One of two things will happen, either OE will recognize them and your emails will show up. Or, OE will not recognize them. In which case, the only way I know to recover emails is from the DBX files with a donation software called DBXtract. Read about it here and download:

    http://www.oehelp.com/DBXtract/Default.aspx

    sekirt
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/218812

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice