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Recycle Bin is Highlighted and I Can't Open Other Programs

Discussion in 'Windows 7' started by Derekmay, Oct 18, 2018.

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  1. Derekmay

    Derekmay Thread Starter

    Joined:
    Oct 17, 2018
    Messages:
    3
    Hello Everyone,
    when I start up my wife's computer (win 7) and it's finished loading,
    the RECYCLE BIN IS HIGHLIGHTED. When I try to open any other programs
    the RECYCLE BIN opens instead. So we have to HIT the ESC button once,
    then and only then we can open other files and programs.
    I three programs to try to hopefully fix this problem even
    deleting $RECYCLE.BIN through DOS commands but no change.
    I truly believe it's has to do with the REGISTRY, but
    I am not comfortable editing it.
    Help please,
    Thanks,
    Derek
    Perfert Web Designs
     
  2. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,530
    Hi, run System File Checker.
    Click on Start - Search - Type cmd
    Right click on cmd.exe - select Run as Administrator.
    At the Command Prompt window - Type
    sfc /scannow
    Press Enter.
    Let it run to completion - but do not close the cmd window.
    To save the log file.
    Copy and Paste the following in Command Prompt.
    findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop
    \sfcdetails.txt

    Press Enter
    On your desktop you will see a text file called sfcdetails.txt
    It can take 2-3 runs of system file checker for all files to be replaced/repaired.
    ======
    Check and post
    TSG System Information Utility - found here.
    http://static.techguy.org/download/SysInfo.exe
     
  3. Derekmay

    Derekmay Thread Starter

    Joined:
    Oct 17, 2018
    Messages:
    3
    Ran Scandisk and did find some errors but no sfcdetails.txt found on desktop!!!
    And my Problem still is not fixed...
    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
    Processor: AMD Athlon(tm) II X2 B24 Processor, AMD64 Family 16 Model 6 Stepping 2
    Processor Count: 2
    RAM: 4093 Mb
    Graphics Card: NVIDIA GeForce GTS 450, 1024 Mb
    Hard Drives: C: 148 GB (48 GB Free);
    Motherboard: Gigabyte Technology Co., Ltd., GA-78LMT-S2
    Antivirus: AVG Antivirus, Enabled and Updated
     
  4. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,530
    Did you run system file checker, 2-3 times?
    If the log file is not on your desktop - check here.
    C:\Windows\Logs\CBS\CBS.log
    ======
    Download Security Check by screen317 from.
    http://www.bleepingcomputer.com/download/securitycheck/
    Save it to your Desktop.
    Right click the install icon and select "Run as Administrator"
    A command Prompt window will open.
    Let it scan the Pc - press any key when asked.
    It should now open in Notepad.
    Copy and Paste the result of the scan in the reply box below.
    The saved log will be called checkup.txt.
    ======
    If not already installed - Download MalwareBytes to your desktop.
    Download the Free version.
    https://filehippo.com/download_malwarebytes_3/
    Once downloaded to your desktop.
    Close all open browser windows.
    Click on the Install icon - allow it to update during the install process.
    Now click - Scan button > Select Threat Scan.

    When the scan is finished, make sure to select and remove Everything in the list.
    You may be prompted to restart to finish the removal process.
    If Yes - restart your Pc.
    Start Malwarebytes again.
    Click on Report > Tick the latest log file > Export > Save as a text file.
    The text file will be on your desktop > post the text file below.
     
  5. Derekmay

    Derekmay Thread Starter

    Joined:
    Oct 17, 2018
    Messages:
    3
    ------------------------------
    Ran scandisk three time no problems...here is attached file you wanted...
    Will download Malwarebytes and will run it,
    Derek
     

    Attached Files:

  6. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,530
    Also, download Security Check by screen317, [my post #4] and post the log file.
    No need to copy and paste my replies to you.;)
     
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