Reformat problems

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ricki142

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Jan 15, 2011
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I am trying to reformat my hp pavilion dv5. I upgraded from the Vista that was installed and added Windows 7. now I need to reformat because of some problems that won't go away - viruses, etc. I have run the anti virus, malware and trojon removers but still a problem. So... I've read the forums and all suggest hitting f11 at start up, repeatedly. that doesn't work - just goes to start up page. I also tried going to the recovery manager in the computer. same thing happens - restarts in normal window - no recovery options screen for reformat. anyone have an idea how I can reformat to original factory so I can reload everything. I have already gotten a back up made on external drive. I do not have discs, instead have a recovery partition D://. Any help would be appreciated. Thank you. ricki142
 

ricki142

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Joined
Jan 15, 2011
Messages
2
f10 is BIOS. NO manual. followed every suggestion so far negative results.
 
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