reformat win xp

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rgray21

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Dec 26, 2004
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my friend inherited a computer which is infested with everything under the sun. seems to have viruses and spyware galore. lots of porno etc. has win xp as operating system. had dsl installed but can't really do anything with pop ups running the show etc. how can the computer be reformatted [completely wiped clean]with a fresh start when he doesn't have any xp discs? also will a reformat mess up the dsl installation settings[email etc.]?
 

Byteman

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Jan 24, 2002
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Hi,, If I may ask, is the pc in question a branded type, like a Compaq, Dell, HP etc? Post the make and model if it is and I may be able to help you....

If it is a clone type, no brand...well, the friend will have to purchase some kind of operating system if they want Windows.

We don't know if the friend has XP Home Edition or Pro,
NO other operating system will "upgrade" over XP Pro. That is not what they need to do anyhow- won't fix a thing with virus/malware.

You will have to start all over with a clean install. That means> every bit of data is gone, including any email stuff.
The DSL connection would be easily put back once you have the system up and running again by using either their tech help before you format! and ask them what you need to connect, could be some CD they have you use...otherwise, it would just use their Internet gateway/modem through a network adapter in the PC.
 

rgray21

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Dec 26, 2004
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all i know is that it is a dell, pentium 4. i don't know anything else until i can talk to the owner. he won't be home till late tonite and i may not be able to talk to him till tomorrow.
 

Willy Duitt

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Oct 17, 2003
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As it's a Dell, I could probably help you - it would depend if it is XP Home or Pro...

And if you are going to try a new install I would suggest doing a low level format so it would help if you knew who manufactured the hard drive - a free zero fill utility should be available on their site for download...

Prior to doing anything try to run Aida32 and if possible print out the results so you have all the specs and product codes available once the drive(s) are wiped clean... A free download of Aida32 can be found here:
http://www.sofotex.com/AIDA32-download_L9326.html

Also, if you are going to do the low level format download the XP Boot Discs (or CD) and prepare these as well... The boot discs can be found here:
http://www.bootdisk.com/


.....Willy
 

flavallee

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May 12, 2002
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Frank
A hard drive format and fresh install of XP is definitely in order and will insure that all the "garbage" in that computer is gone.

I've done several formats/fresh installs of XP and they've never prevented the network card from connecting to the Internet afterwards with high-speed cable. I can't say the same though about high-speed DSL because I've never done one with that type of connection.

-------------------------------------------------------------------------------------
 
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A clean installation ( format then install ) will erase everything on the drive . . If you want to save your files and settings, you can use the XP Files and Settings Transfer (FAST) wizard to create an image of them and save to cd or other removable media. This is a good guide to using the FAST wizard. Just be sure you have an up-to-date antivirus before you re-instate them!

http://www.winsupersite.com/showcase/windowsxp_sg_fstw.asp

Once you find out the model, you can go here to download and save the chipset and network drivers fo a cd so that you can reinstall afterXP . . then you will be able to download any other drivers you need

http://support.dell.com/support/downloads/index.aspx?c=us&cs=19&l=en&s=dhs
 
Joined
Nov 2, 2002
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Regardless of whether it is XP Pro or XP Home, after booting with the XP CD, you will be given the option for format the drive very early on during the install process.

As flavallee and simpswr also suggested, just take that option.

In addition to the OS CD, normally Dell gives a separate CD with the drivers for the particular computer you have. Might want to make sure you have all that in order as well.
 
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