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reformatting problem

Discussion in 'Windows XP' started by CrAzYJoEe, Jul 15, 2007.

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  1. CrAzYJoEe

    CrAzYJoEe Thread Starter

    Jul 15, 2007
    hello. my laptop has been overheating a lot and my friend said reformatting might help. i put the disk in and after about 2 minutes my laptop shut off by itself. it shuts off every time i reformat. after i gave up on trying to reformat, i took the disk out and turned my laptop on. then it said something like ntrs missing, press crtl alt delete to restart. i pressed it and it did the same thing. now i cant use my laptop. right now im on my wii, trying to get some help. what should i do?
  2. Elvandil


    Aug 1, 2003
    You'll need to find out why the machine keeps shutting down. Formatting will not help that problem if it happens when Windows is not even running.

    It sounds like it may be an overheating problem. Make sure that all the air vents on the bottom and sides (or wherever they may be) are clear. Try vacuuming them out.

    Once you get the machine so that it will stay on, boot from the CD and reinstall Windows.
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