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registry cleaner.....

Discussion in 'Virus & Other Malware Removal' started by nbm280, Jan 5, 2011.

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  1. nbm280

    nbm280 Thread Starter

    Joined:
    Jan 5, 2011
    Messages:
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    So...... Last night i thought i would try to fix my pc. its been acting really slow, it freezes up, and cant always do more then 1 thing at a time (it seems). i went thru all of my processes, to figure out what they were... and 5 of them came up to be a trojan/worm. so after some more searching on what to do.. some where i read a registry cleaner was good.. till now of course i see how bad it is. but its too late.. i found one and ran it over night. it picked up over 4000 things, i will never use it again.. my pc is kinda old.. im ready for something new i have XP SP3 version 2002.. but my question is.... i know the registry cleaner is harmful now.. how does it harm exactly? what did i do to my pc? :confused:

    also it always sounds like my hard drive is in over drive.. so i do think something isnt right with it..

    what is free that will pick up those 5 running processes?

    please help!
     
  2. Ent

    Ent Trusted Advisor

    Joined:
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    Messages:
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    First Name:
    Josiah
    I'm not authorised to deal with the malware on your system so I'll ask someone to move it to the appropriate area where you'll get properly trained help. I can tell you for sure registry cleaners are not antimalware tools, though they are notorious for lying about what they help with and I can't blame you for making that mistake.

    I would ask whether the cleaner you downloaded made a backup before cleaning, if so you might want to restore from that. However please await instructions from a malware helper before doing anything. The entries it will have removed depend on the precise cleaner. Some are more aggressive than others, some removing hundreds of entries and others only reporting tens. Furthermore some will actually create errors (by their own definitions!) by being run. The real problem is that no cleaner has a comprehensive list of what is needed by the registry and they are prone to remove necessary entries. However not knowing what programs you have installed or indeed what cleaner you used I can't answer precisely.

    I'd suggest that you look back at the problem with your hard disk after the malware has been removed. It is possibly due to not having enough RAM (in which case Windows uses the hard disk as additional memory.) It is also possible that it's something harmless or even positive. Lastly it could be the work of any malware, which is partly why I'd like you to wait until that is gone before pursuing it.
     
  3. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    113,936
    Please go here to download HijackThis.
    • To the right of the green arrow under HijackThis downloads click on the Executable button and download the HijackThis.exe file to your desktop.
    • Double-click the HijackThis.exe file on your desktop to launch the program. If you get a security warning asking if you want to run this software because the publisher couldn't be verified click on Run to allow it.
    • Click on the Scan button. The scan will not take long and when it's finished the resulting log will open automatically in Notepad.
    • Click on the Save log button and save the log file to your desktop. Copy and paste the contents of the log in your post.
    Please do not fix anything with HijackThis unless you are instructed to do so. Most of what appears in the log will be harmless and/or necessary.


    Also, please do this:

    Please download DDS by sUBs to your desktop from one of the following locations:

    http://www.techsupportforum.com/sectools/sUBs/dds
    http://download.bleepingcomputer.com/sUBs/dds.scr
    http://www.forospyware.com/sUBs/dds

    Disable any script blocker you may have as they may interfere and then double-click the DDS.scr to run the tool.

    When DDS has finished scanning, it will open two logs named as follows:

    DDS.txt
    Attach.txt

    Save them both to your desktop. Copy and paste the contents of the DDS.txt and Attach.txt files in your reply please.
     
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