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Registry messed up by cleaner - can't use webcam

Discussion in 'Hardware' started by seaottertail, May 4, 2010.

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  1. seaottertail

    seaottertail Thread Starter

    Joined:
    Mar 8, 2010
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    Hi, well I feel like a fool because I think I'm coming here with a very basic elementary question of which I should know, but I don't, so here I am.

    I recently bought a netbook with Windows XP sp3 installed. It's a great little machine, I love it. eMachines. It has a webcam installed in the computer and everything was up and running on it fine.

    I use Glary Utilities - and I don't know what possessed me, but I ran the registry cleaner feature on it after I had done a load of stuff on the computer, just wanted to keep it clean. I just selected "clean all."

    Glary keeps a backup. Well, in the process, the webcam got messed up and I can't use my webcam now. The error reads:

    windows cannot start this hardware device because it's configure information (in the registry) is incomplete or damaged (Code 19).

    This is what I've done so far:

    first, I went into Glary and restored the backup of my registry cleaner. There was only one backup and I only ran registry cleaner once on this machine. It said it restored it successfully.

    I then restarted my computer and checked the device. The same code appeared. I repeated this step. Same result.

    Then, I uninstalled the device driver and restarted the computer. I had already located the proper driver, and ran setup to install it. It said it installed it successfully. I restarted the computer.

    On startup I checked the device again. The new driver was being shown as ok, but the same error - listed above - appeared.

    I repeated these steps, for the heck of it, and got the same result.

    So I can only deduct that the registry cleaner backup didn't properly restore settings for this device.
    And that the driver is not the issue - the registry is.

    Does anyone happen to know what I would need to do to repair the registry correctly back to original Windows XP settings? I want to avoid reinstalling Windows if I can!

    I haven't had this computer longer than 2 months, so it's still pretty clean. I'm probably just missing a simple file. If anyone might have an inkley as to what got wiped out and how to restore it, wow, I would appreciate the tip. Thanks!
     
  2. seaottertail

    seaottertail Thread Starter

    Joined:
    Mar 8, 2010
    Messages:
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    UPDATE:

    I found this information:

    http://support.microsoft.com/kb/310123

    At startup, I hit F8, and under windows advanced options, selected last known good configuration, hit return, selected windows xp, and hit return.

    The problem still persists.

    I tried to find the documentation upon which to manually edit the registry. I have a feeling I may need to do this. I tried to read the documentation (the link provided is dead, but I found it here):

    http://technet.microsoft.com/en-us/library/bb742541.aspx

    Frankly it's quite daunting for me, a little over my head. I'll keep reading it but if anyone happens to know how to manually edit the registry in this matter, that would help.

    Glary has a startup manager function so I checked it and the PLFSetL.exe file associated with the camera driver is loading at startup.

    Any suggestions?
     
  3. seaottertail

    seaottertail Thread Starter

    Joined:
    Mar 8, 2010
    Messages:
    10
    Ok, nevermind!

    I fixed the problem, ran system restore, don't know why I didn't think of that after 4 hours of beating my head against the wall, lol, but it's fixed now.
     
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