Registry problems

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

dburnt

Thread Starter
Joined
Jan 27, 2005
Messages
32
In the last week, I have encountered repeated problems with the registry. I run Win 98, and when I restore the registry, everything seems to run ok. Then next day, Windows launches (eventually) without icons or anything accessible.

Obviously something is corrupting or wiping out my registry...is there a way to find out what?
 

dburnt

Thread Starter
Joined
Jan 27, 2005
Messages
32
Hope I am doing this correctly...here is a copy of the log...

Logfile of HijackThis v1.99.0
Scan saved at 5:13:27 PM, on 27/01/05
Platform: Windows 98 SE (Win9x 4.10.2222B)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSRTE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\MCAFEE\SPAMKILLER\MSKAGENT.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHLD.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSESCN.EXE
C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCAGENT.EXE
C:\PROGRAM FILES\MCAFEE.COM\PERSONAL FIREWALL\MPFTRAY.EXE
C:\PROGRAM FILES\MCAFEE.COM\MPS\MSCIFAPP.EXE
C:\PROGRAM FILES\MCAFEE\SPAMKILLER\MSKSRVR.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\MCAFEE.COM\PERSONAL FIREWALL\MPFAGENT.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP SHARE-TO-WEB\HPGS2WNF.EXE
C:\MY DOWNLOAD FILES\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://google.icq.com/search/search_frame.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://google.icq.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sympatico.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://http://www.ask.com/index.asp?partner=7019
R3 - URLSearchHook: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\PROGRAM FILES\ICQTOOLBAR\TOOLBAR.DLL
O2 - BHO: Helper Class - {D80C4E21-C346-4E21-8E64-20746AA20AEB} - C:\PROGRAM FILES\NAVEXCEL SEARCH TOOLBAR\NAVEXCELBAR.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - C:\PROGRAM FILES\MCAFEE.COM\MPS\MCBRHLPR.DLL
O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - C:\PROGRAM FILES\MCAFEE.COM\MPS\POPUPKILLER.DLL
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\PROGRAM FILES\MSN TOOLBAR\01.01.1721.0\EN-CA\MSNTB.DLL
O3 - Toolbar: NavExcel Toolbar - {5AA06644-BC46-4220-A460-47A6EB47C96D} - C:\PROGRAM FILES\NAVEXCEL SEARCH TOOLBAR\NAVEXCELBAR.DLL
O3 - Toolbar: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\PROGRAM FILES\ICQTOOLBAR\TOOLBAR.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHL.DLL
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\MCAFEE\SPAMKI~1\MSKAGENT.EXE
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\MCAFEE.COM\VSO\MCMNHDLR.EXE" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "C:\PROGRA~1\MCAFEE.COM\VSO\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\MCAFEE.COM\AGENT\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE
O4 - HKLM\..\Run: [MPSExe] C:\PROGRA~1\MCAFEE.COM\MPS\mscifapp.exe /embedding
O4 - HKLM\..\Run: [MSKServerExe] C:\Program Files\McAfee\SpamKiller\MSKSrvr.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\MCAFEE\SPAMKI~1\MSKDETCT.EXE /startup
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [McVsRte] C:\PROGRA~1\MCAFEE.COM\VSO\mcvsrte.exe /embedding
O4 - Startup: PowerReg SchedulerV2.exe
O4 - Startup: PowerReg Scheduler.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &ICQ Toolbar Search - res://C:\PROGRAM FILES\ICQTOOLBAR\TOOLBAR.DLL/SEARCH.HTML
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL
O9 - Extra button: ICQ 4 - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .mpg: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://www.gamesmania.com/ExentCtl.ocx
O16 - DPF: Yahoo! MahJong - http://download.games.yahoo.com/games/clients/y/ot0_x.cab
O16 - DPF: Yahoo! Checkers - http://download.games.yahoo.com/games/clients/y/kt3_x.cab
O16 - DPF: {0122955E-1FB0-11D2-A238-006097FAEE8B} (CscClnt Class) - http://panel3.ipsos-reid.com/central/02030105/cccabs/CleverContent.cab
O16 - DPF: Yahoo! Chat - http://cs6.chat.sc5.yahoo.com/c381/chat.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://sc.communities.msn.com/controls/chat/msnchat45.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab
O16 - DPF: ChatSpace Java Client 2.1.0.90 - http://64.85.20.110:8041/Java/cs4ms090.cab
O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/clients/y/et1_x.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_44.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab31267.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/zuma/default/popcaploader_v6.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: Yahoo! Gin - http://download.games.yahoo.com/games/clients/y/nt1_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/pote_x.cab
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt1_x.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = sympatico.ca
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 192.168.2.1
 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
Joined
Aug 27, 2003
Messages
117,090
Rescan with Hijack This, close all browser windows except Hijack This, put a check mark beside these entries and click “fix checked”.


O2 - BHO: Helper Class - {D80C4E21-C346-4E21-8E64-20746AA20AEB} - C:\PROGRAM FILES\NAVEXCEL SEARCH TOOLBAR\NAVEXCELBAR.DLL

O3 - Toolbar: NavExcel Toolbar - {5AA06644-BC46-4220-A460-47A6EB47C96D} - C:\PROGRAM FILES\NAVEXCEL SEARCH TOOLBAR\NAVEXCELBAR.DLL

O4 - Startup: PowerReg SchedulerV2.exe

O4 - Startup: PowerReg Scheduler.exe

If you didn't set these restrictions intentionally, include these two entries also:
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -


Then boot to safe mode (see how below), locate and delete these files and/or folders:

C:\PROGRAM FILES\NAVEXCEL SEARCH TOOLBAR - folder

How to restart to safe mode:
http://service1.symantec.com/SUPPOR...2001052409420406?OpenDocument&src=sec_doc_nam

These files may be hidden so please do this:

Open My Computer.
Select the View menu and click Folder Options.
Select the View Tab.
In the Hidden files section select “show all files”
Click OK

Please download and run the following program(s):

AD-AWARE

Go here: http://www.lavasoftusa.com/support/download/
and download Ad-Aware SE Personal

Install the program and launch it.

First, in the bottom right-hand corner of the main window click on Check for updates now then click Connect and download the latest reference files.

Then, in the main window: Click Start and under Select a scan Mode tick Perform full system scan.

Then, deselect Search for negligible risk entries.

To start the scan, click the Next button.

When the scan is finished mark everything for removal and get rid of it. (Right-click the window and choose select all from the drop down menu and then click Next)

Restart your computer.


SPYBOT SEARCH & DESTROY

http://majorgeeks.com/download2471.html

Open Spybot Search & Destroy (Click Start, Programs, Spybot S&D (Advanced Mode). Click online, Search for updates, Download all available updates. Close all Browser windows, Click ''Check for Problems''. Anything that needs to be fixed it will show in red and have a green check in the box to the left. Click ''Fix Selected Problems'', Then restart your computer.

Then, after rebooting, please post another log please.
 

dburnt

Thread Starter
Joined
Jan 27, 2005
Messages
32
Well that was very frightening. Followed all steps as directed. (have already been running ad-aware and spybot (very current))

After restarting (after the safe-mode delete NavExcel bit), I restarted and received an error - 0winsock.dll missing, and insufficient resources - after which Windows completed loading, minus the registry again.

I had to restore from previous, and am leery to try again.
 

dburnt

Thread Starter
Joined
Jan 27, 2005
Messages
32
Maybe 4 years? P3's were relatively new at the time. Recently serviced (for another issue, but we won't go there), and everything is current and up to date.

The only change in the last week was having to uninstall and reinstall McAfee Internet Security Suite 7.0 (that was a real challenge)
 

cybertech

Retired Moderator
Joined
Apr 16, 2002
Messages
72,115
Were you having this problem prior to removing/reinstalling McAfee?
 

dburnt

Thread Starter
Joined
Jan 27, 2005
Messages
32
No.

But to get the Privacy Service to uninstall, I had to manually edit the registry (as per instructions directly from the tech support at McAfee)...coincidence?
 

cybertech

Retired Moderator
Joined
Apr 16, 2002
Messages
72,115
Well that's not sounding too good. Did you create a backup of the registry prior to doing the edits?
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top