1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Registry? RAM? USB? Driver conflict?

Discussion in 'Earlier Versions of Windows' started by kydd!, Feb 15, 2003.

Thread Status:
Not open for further replies.
Advertisement
  1. kydd!

    kydd! Thread Starter

    Joined:
    Feb 15, 2003
    Messages:
    5
    I'm helping a friend with her computer. She had a new motherboard installed. She also bought a digital video camera, an all-in-one, and new RAM. Every once in a while, about once every 3 weeks or so it appears that her registry goes bad. It doesn't seem to have any rhyme or reason. She gets the blue screen of death. (she never tells me what it says and she is completely computer illerate When she turns it back it starts asking for the utility drivers. Also microsoft office stops working. Every time this happens I end up having to re-install windows(98se) and the drivers, and microsoft office. I can't be doing this every three weeks. I need to get to the root of the problem. I suspect bad RAM. PLEASE TELL ME WHAT YOU THINK.
     
  2. brendandonhu

    brendandonhu

    Joined:
    Jul 8, 2002
    Messages:
    14,681
    Doesn't sound like RAM to me, RAM is temporary storage and doesn't affect the hard drive or its contents.

    Since so many things were installed, it is probably a conflict with one of them. Try removing one of the new things at a time to see if it fixes the problem, until you find which one caused the conflict.

    You can also check the Device Manager for conflicts, or when the computer won't boot anymore, get a boot disk, boot to command prompt and use
    scanreg /restore
    to restore an earlier registry and see if that was the problem.
     
  3. kydd!

    kydd! Thread Starter

    Joined:
    Feb 15, 2003
    Messages:
    5
    Next time I am going to try the scanreg/restore. None of the software is actually missing from the hard drive. I'm sure it's the registry but like I said the cause is what I'm looking for. I've tried virus detection. There are no conflicts shown on the device manager either. I had similar problems when I first got this computer, it turned out to be th RAM, but the problem would happen every time I turned on the computer. Not just intermittently. Do you know of any problems with Windows 98 handling high amounts of RAM?
     
  4. Styxx

    Styxx Banned

    Joined:
    Sep 8, 2001
    Messages:
    4,888
    Update your antivirus, temporarily disable your screen saver (choose None) and scan with your anti-virus set to scan All Files. Update and scan bi-monthly.

    You can scan on-line to double-check your Windows scanner at http://housecall.trendmicro.com/

    *** Mandatory (get a firewall of any brand) - Get free Sygate personal firewall anti-hacker countermeasure from http://www.Sygate.com. (not the Sygate Pro demo) 'Don't let anything out to the Internet you don't know what it is.' Also please see http://www.firewallguide.com/ for more information on why all on-line home computers should be firewall enabled.

    Be sure that the RAM is the right stick for that system/mainboard at http://www.crucial.com, PC66/100/133 and that if two or more sticks of RAM are present that they are all PC66/100/133. No - one stick PC100 and one PC133 for example. Matched RAM chips. Carefully make sure (unplug computer and ground yourself properly) all wires inside the computer and RAM are properly seated. If the mainboard was installed by a service, make them check the above.

    These things can cause the errors you describe. Plus not having a firewall can get you regularly tapped by hackers causing the same weirdo errors.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/119059

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice