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48x

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Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 64 bit
Processor: Intel(R) Pentium(R) Dual CPU E2200 @ 2.20GHz, Intel64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 4084 Mb
Graphics Card: Intel(R) G33/G31 Express Chipset Family, 320 Mb
Hard Drives: C: Total - 295204 MB, Free - 202689 MB; D: Total - 9999 MB, Free - 2782 MB;
Motherboard: Dell Inc., 0RY007
Antivirus: AVG Anti-Virus Free, Disabled
Hello, I purchased this used computer today and would like to remove useless entries from registry. Also would like to uninstalled some programs. Previous owner wiped hard drive and reinstalled windows. Some programs will not allow me to unistall because files are missing like AVG, Windows Defender,ect. Thanks!
 
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The easiest way to remove those unwanted programs is by going to: Control Panel->Add or Remove Software.

There select which application you would like to remove.
 

48x

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The easiest way to remove those unwanted programs is by going to: Control Panel->Add or Remove Software.

There select which application you would like to remove.
Yes, that is what I tried, will not let me uninstall because files do not exist
 

48x

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This means the files were removed without the proper uninstall program. Try this registry cleaner:
http://www.piriform.com/ccleaner
I ran cc cleaner and it removed some. Still can not uninstall certain programs from control panel Programs and Features. Also when I looked at my registry it listed a LOT and quite a few entrys had (files missing) beside them. Would it be advisable to post a copy of my registry? Thanks!
 

SUEOHIO

SUE
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The best thing to do when you buy a used computer is do a fresh reinstall and go from there. then you dont have any of the previous owners junk in there to mess things up. using any kind of registry cleaner isnt advised on here because thats a sure way to create even more problems like damaging the operating system to the point where you would have to do a reinstall anyway.
 

Cookiegal

Karen
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I ran cc cleaner and it removed some. Still can not uninstall certain programs from control panel Programs and Features. Also when I looked at my registry it listed a LOT and quite a few entrys had (files missing) beside them. Would it be advisable to post a copy of my registry? Thanks!
It would be impossible to post a copy of your registry. Since you mention (files missing) I suspect you mean that you've run HijackThis. HijackThis does not support 64-bit systems and will shows "files missing" when, in fact, they are not actually missing. But feel free to post the log and I'll take a look at it for you.

You did say the previous owner wiped the drive and reloaded Windows so there can't be much that needs to be removed. If you just wanted to removed AVG in favour of another anti-virus program then you should run the AVG Removal Tool:

http://www.avg.com/ca-en/utilities

Make sure you select the correct utility for your system, which is 64-bit.

You cannot uninstall Windows Defender. It comes with the Vista operating system. But you can disable it.

It's fine to run programs like CCleaner to clean out temp files or try to uninstall programs that won't uninstall otherwise but just do not use the "registry cleaner" feature. :)
 
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System Restore can restore an undamaged registry if you already used a "fixer" or "cleaner". If you have, you have damaged your system. The problems will appear sooner or later. Never use those things.

Reinstalling the OS is the very best idea. You'll never get rid of all the previous owner's "stuff" and damage otherwise (as SUEOHIO has so wisely advised).
 

48x

Thread Starter
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System Restore can restore an undamaged registry if you already used a "fixer" or "cleaner". If you have, you have damaged your system. The problems will appear sooner or later. Never use those things.

Reinstalling the OS is the very best idea. You'll never get rid of all the previous owner's "stuff" and damage otherwise (as SUEOHIO has so wisely advised).
Thankyou so much to all who responded. I decided to take Sueohio advice and do a clean reinstall to be rid of all the previous owners junk. Should I use DBAN to wipe HD, then reinstall Vista or just reformat with the Vista install CD.
Thanks!
 

SUEOHIO

SUE
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Just use the vista install dvd that will give you a clean slate to work with. dban is a drastic way to wipe the hard drive and should only be done if you are donating or junking a non working computer and dont want sensitive information to be found to worry about.
 

48x

Thread Starter
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Mar 25, 2005
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Just use the vista install dvd that will give you a clean slate to work with. dban is a drastic way to wipe the hard drive and should only be done if you are donating or junking a non working computer and dont want sensitive information to be found to worry about.
OK, Thank you so much for the Help!
 
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Some system cleaners remove log files. If a programs' "uninstall.log" file is gone, the program can't be uninstalled the normal way.
 
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