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Reinstalled Windows XP but lost sound

Discussion in 'Windows XP' started by Alan Keys, Jan 21, 2007.

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  1. Alan Keys

    Alan Keys Thread Starter

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    Hi,

    I have reinstalled Windows XP Professional but seem to have lost sound.

    Musicmatch Jukebox returns the error message “MMJB Soundcard Problem, WaveOut Format not supported”.

    Does anybody know what this problem may be?

    Thanks in advance.
     
  2. Iceworx

    Iceworx

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    You have not installed your sound card drivers.
    Find out what sound card you have and go to their website > download drivers and find the appropiate one for you.
     
  3. Bryan

    Bryan

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    And you can check to see if that's the case by going to the ControlPanel clicking Sounds and then click on the Audio tab. Under default playback devices, is anything listed as the default?

    If not, your sound card drivers aren't installed.
     
  4. Alan Keys

    Alan Keys Thread Starter

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    It says no audio device listed.
     
  5. Alan Keys

    Alan Keys Thread Starter

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    Does this sound like it might be my soundcard?

    Intel 82801FB ICH6 - High Definition Audio Controller [B-1]
     
  6. Billy the Adult

    Billy the Adult

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    Did you do as Bryan suggested and go to Device manager? If your sound card is not installed you will see a yellow exclamation point showing. If not click the + beside audio and see what is listed. High Def controller is not your sound card.
     
  7. Iceworx

    Iceworx

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  8. Iceworx

    Iceworx

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    Bryan never suggested to go to the device manager, take it easy on him.
     
  9. Alan Keys

    Alan Keys Thread Starter

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  10. Iceworx

    Iceworx

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    You need to provide the information of your pc.
    What pc model do you have
     
  11. Billy the Adult

    Billy the Adult

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    I stand corrected, and I wasn't being hard on him. But also YOU don't know that his sound card isn't installed so he needs to find that out before hunting for drivers. All he said in his original post was that MusicMatch was giving an error. Walk him through finding out if he actually needs drivers or merely settings changed.
     
  12. Alan Keys

    Alan Keys Thread Starter

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    If it's any help there is no sound in any application.
     
  13. Iceworx

    Iceworx

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    I didn´t mean to come off with an attitude, i apologize for that, but this is one of the types of problems that have a simple solution, and all the arrows point to one direction. Even if his sound card IS installed hes having problems with the driver, hence both solutions will lead to the basic driver repair/reinstall. ( or in this sutiation, install since he just formatted his computer, and no audio devices are listed. ) I myself am very familiar with Musicmatch Jukebox, and know where the problems normally come from.

    Alan keys, please provide your computer maker / model please, and i´ll make sure i directly link you the drivers for your sound card.
     
  14. Alan Keys

    Alan Keys Thread Starter

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    The manufacturer is Tiny.

    How do I find out make and model?
     
  15. Iceworx

    Iceworx

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    If you still have the CD´s that came with your computer, the drivers for the sound card should be there.
    If not you´re going to have to find out what motherboard you have.
    To make things simple, download this
    Everest Home edition.
    http://www.softpedia.com/get/System/System-Info/Everest-Home-Edition.shtml

    Open it, and go to the audio tab to find out everything you need to know.
    It also (might) provide a link on where to go to download the driver for it, but if it doesnt just post back the information so that I may be of more assistance.
     
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