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Reinstalled Windows XP Pro, Now my D: drive won't open cd's!!!

Discussion in 'Windows XP' started by deaddudes, Jul 17, 2007.

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  1. deaddudes

    deaddudes Thread Starter

    Joined:
    Jul 17, 2007
    Messages:
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    Hi!

    Yesterday I reinstalled Windows XP PRo on my Toshiba Satellite A 75. I went to Toshiba's website and installed (i think) all of the drivers that I need... My cd drive was working fine last night for reinstalling most of my stuff until this morning. For example, I was trying to reinstall Protools and put the disc in. The usual window of options does not pop up, nor does going to My Computer and trying to insert the d: drive... I then tried some audio cd's I had been using which also wouldn't open. When I put them in I can hear the computer reading them...

    What do I do? Does this sound like something that has happened before? Help!

    thanks
    VC
     
  2. deaddudes

    deaddudes Thread Starter

    Joined:
    Jul 17, 2007
    Messages:
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    i reinstalled a new dvd-ram driver and now dvd's work, just not data or audio cd's.... i deleted and reinstalled dvd/cdrom drives with no luck.

    let me know if you have leeds...

    thanks
     
  3. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    You should need no drivers for optical storage, so I'm curious as to what driver you installed.
     
  4. dtclin

    dtclin

    Joined:
    May 28, 2008
    Messages:
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    Refresh the CD and DVD drivers list in the Windows registry.

    Disclaimer: The registry contains system-related information that is critical to your computer and applications. Before modifying the registry, be sure to make a backup copy of it. Adobe doesn't provide support for problems that arise from improperly modifying the registry. Adobe strongly recommends that you have experience editing system files before you modify the registry. For information on the Windows Registry Editor, see the Windows documentation or contact Microsoft Technical Support.
    To refresh the CD and DVD drivers list in the Windows registry:
    Important: After you refresh the driver list in the Windows registry, you may need to reinstall any other CD or DVD burning applications on your computer. If you restart Windows after this procedure and other CD or DVD burning applications do not recognize the CD or DVD drive, then reinstall those applications.
    1. Uninstall your Adobe application.
    2. Open Registry Editor:
      • On Windows 2000 and XP: Choose Start > Run. Type regedit in the Open text box and click OK.
      • On Windows Vista: Choose Start. Type regedit in the Search text box, and press Enter.
    3. In the left pane of Registry Editor, navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class and select the {4D36E965-E325-11CE-BFC1-08002BE10318} key, which appears as a folder.
    4. Select File > Export (Windows XP and Vista) or Registry > Export Registry File (Windows 2000).
    5. In the Export Registry File dialog box, select Selected Branch under Export Range, name the file (for example, CDDVDkey.reg), and click Save to save the file to the Desktop.
    6. In the right panel of the Registry Editor, select the LowerFilters line, and then choose Edit > Delete. Click Yes in the Confirm Key Delete dialog box.
    7. Select the UpperFilters line, and then choose Edit > Delete. Click Yes in the Confirm Key Delete dialog box.
    8. Close Registry Editor.
    9. Open Device Manager:
      • On Windows 2000 and XP: Choose Start > Control Panel. Double-click the System icon, click on the Hardware Tab, then click on Device Manager.
      • On Windows Vista: Choose Start > Control Panel, double-click System, then click Device Manager in the Tasks pane.
    10. Click on the plus symbol next to DVD/CD-ROM Drives.
    11. For each DVD-ROM or CD-ROM drive listed, select the icon then choose Action > Uninstall.
    12. Restart Windows.
    13. Windows will automatically detect and reinstall your DVD-ROM or CD-ROM drives. You can verify that the drives are installed by viewing them in Device Manager (see step 9). If the drives are not present, open Device Manger and choose Actions > Scan For Hardware Changes.
    14. Reinstall your Adobe application.
    15. Restart Windows.
     
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