When I go to Accessories and select Calculator or System Tools-Resource Meter or System Monitor or Communications-Phone Dialer or Games-Freecell or Hearts or Minesweeper or Solitaire and click the icon it takes me to Exploring C: I have reloaded Windows from the CD-ROM numerous times and still have the same problem. Monitoring the reload with Norton Systemworks and it tells me that the reload has been successful but when I go to check it's always the same. I have also loss the audio and have tried to reload from the CD-ROM as well as downloading online. Going into Device Manager it appears that it's there but I cannot get it to work. I would also normally have the speaker icon in the bottom right of the screen and that is absent. Any suggestions would be greatly appreciated as I am running out of ideas on my own.