Operating system: Windows XP Home
Thurs. nite, something happened to my computer, where files in \WINDOWS\SYSTEM32\CONFIG\SYSTEM were corrupt or missing. This has happened before, so I threw in my Windows disk and "repaired" it.
I immediately ran the Norton Antivirus (which had updated that morning). HijackThis (nothing unusual), Adaware6 and Spybot.
I have not had a problem doing this before. However this time, I cannot get online. The two error messages I've received are:
Remote Access Server Error. A device attached to the system is not functioning.
OR
Remote Access Server Error. The request is not supported.
I uninstalled Compuserve, then reinstalled, but still get the same error messages.
Also, about 14 hrs. after the computer bombed, Nortons found a "virus":
Virus name: Suspicious Script
Feature: Script Blocking
Action Taken: Blocked
Suspicious action: File System Object: GetSpecialFolder
I called my internet server (Compuserve) who told me that I needed to uninstall, then reinstall DUN.
Please help. I'm at a friend's house, as I can't get online, so my responses might take time.....
Thanks,
Wendy
Thurs. nite, something happened to my computer, where files in \WINDOWS\SYSTEM32\CONFIG\SYSTEM were corrupt or missing. This has happened before, so I threw in my Windows disk and "repaired" it.
I immediately ran the Norton Antivirus (which had updated that morning). HijackThis (nothing unusual), Adaware6 and Spybot.
I have not had a problem doing this before. However this time, I cannot get online. The two error messages I've received are:
Remote Access Server Error. A device attached to the system is not functioning.
OR
Remote Access Server Error. The request is not supported.
I uninstalled Compuserve, then reinstalled, but still get the same error messages.
Also, about 14 hrs. after the computer bombed, Nortons found a "virus":
Virus name: Suspicious Script
Feature: Script Blocking
Action Taken: Blocked
Suspicious action: File System Object: GetSpecialFolder
I called my internet server (Compuserve) who told me that I needed to uninstall, then reinstall DUN.
Please help. I'm at a friend's house, as I can't get online, so my responses might take time.....
Thanks,
Wendy