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Remote Assistance in a Corporate Environment

1K views 0 replies 1 participant last post by  huskeraider 
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I would like to use Remote Assistance to enhance my heldesk. I keep seeing instructions where it says that I need to configure the Novice machine. I have 100+ workstations on my domain. I find it hard to believe that I can't make all the Group Policy changes from the Group Policy in my Active Directories. If I can't make Remote Assistance work from there and push out the policy changes to all of my machines then it's totally useless to me. Anything that requires me to go "touch" 100+ machines isn't worth my time. I'll go purchase RealVNC with the Deployment tool. :confused:

Now here's the question: Can Remote Assistance be configured for use in a domain, from the main group policy in Active directories without me personally setting up each client?

thanks,
Jeff
 
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