Remote Assistance Works But Not Remote Desktop Connection

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drummmer

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Joined
May 2, 2010
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February 16, 2010

My problem is this:

I can't run remote desktop connection in my current situation. I'm at home and I'd like to be able to do this.

I have a laptop that's fairly new. It's an HP Pavilion dv6 with an AMD Turioin II P520 dual-core processor that's 2.30 Ghz and it's running Windows 7 Home Premium, the 64-bit version.

I have two computers I'd like to control using my laptop: A Gateway GT5692 running an AMD Phenom 8450 Triple-Core Processor 2.10 GHz that's got the 64-bit version of Windows Vista Home Premium and a HP SR501P with an AMD Athlon 64 X2 Dual Core processor 4200+ 2.20 GHz running the 32-bit version of Windows Vista Home Basic.

All are tied to a router. The laptop runs wireless and the two desktops have a wired lan. All connect to the internet through the router tied to a DSL modem.

I can control the computers using Windows Remote Assistance but not with Windows Remote Desktop connection. What's up with that? http://b.tsgstatic.com/smilies/frown.gif

And when I bring up system properties on my laptop, it has the “Remote Assistance” dialog but not the dialog for “Remote Desktop”. I viewed this on another computer with a video titled “Accessing another computer with Remote Desktop Connection”. On that video, it has the dialog for “Remote Desktop” viewable 50 seconds from the front of the video. I've noticed that this computer's system is “Windows 7 Ultimate” while I'm stuck with “Windows 7 Home Premium”. Perhaps this is the problem??

If this is due to not having “Windows 7 Ultimate” on any of my computers, is there a better version of a similar product that's free?

Thanks,

Drummmer
 
Joined
Nov 12, 2010
Messages
256
Another cool solution is using Windows Live Mesh, or LogMeIn (both free services, using client software installed on the PC to be accessed.)
 

drummmer

Thread Starter
Joined
May 2, 2010
Messages
3
Thanks guys. I'm using TeamViewer just now based on your recommendation Terrynet. It seems to work pretty good. I hope they let me us it forever.

I'll probably exist with TeamViewer for now. I usually don't download something unless I need it.

drummmer :)
 

TerryNet

Terry
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You're welcome. :)

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