Remote Control Please Need Answer

junkyarddog48

Thread Starter
Joined
Feb 15, 2015
Messages
3
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: AMD Sempron(tm) Processor 3400+, x86 Family 15 Model 95 Stepping 2
Processor Count: 1
RAM: 895 Mb
Graphics Card: NVIDIA GeForce 6150SE nForce 430, 512 Mb
Hard Drives: C: Total - 76308 MB, Free - 58757 MB;
Motherboard: ASUSTeK Computer INC., M2N-MX SE Plus
Antivirus: ThreatTrack Security VIPRE, Updated: Yes, On-Demand Scanner: Enabled

I hope I did this right up above, I am needing help but i am real new to all this scarry stuff,I am wanting to know if I have a problem can yall take Control of my Computer Remotely & fix it yourselves, if u can then i will get back intouch with you & explain what the problem is i am having, Thanks Mary
 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
Joined
Aug 27, 2003
Messages
120,075
I'm sorry but we don't allow remote assistance as per the site rules which state:
For the safety of our members, we must require that all technical support take place in the forums. This offers the opportunity for peer-review with the hope that bad advice can be corrected. Having problems and solutions publicly visible may also help someone in the future who is experiencing the same issue. As a result, we do not allow assistance to be given via email or Private Message. Due to the risks involved, we also do not allow live remote control of computers by our volunteers. If you're looking for live support, there are other (paid) sites that provide that service.
But feel free to post your problem in the appropriate forum and someone should be able to assist you. :)
 

junkyarddog48

Thread Starter
Joined
Feb 15, 2015
Messages
3
I'm sorry but we don't allow remote assistance as per the site rules which state:

But feel free to post your problem in the appropriate forum and someone should be able to assist you. :)
I understand , good ideal, I'm new at Computers plus I am 67 yrs old & my brain doesn't work as good as computers do, Thanks
 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
Joined
Aug 27, 2003
Messages
120,075
I understand , good ideal, I'm new at Computers plus I am 67 yrs old & my brain doesn't work as good as computers do, Thanks
No problem. Just take a look at the main forum category page and choose the forum that best suits the problem you're having to post in. You can also refer to our Welcome Guide for more assistance on how to post if needed:

http://www.techguy.org/welcome.html
 

LoveGoldens

Larry
Joined
Sep 23, 2008
Messages
302
I understand , good ideal, I'm new at Computers plus I am 67 yrs old & my brain doesn't work as good as computers do, Thanks
I'm 69 and, my brain doesn't work as good as it used to, let alone the fact that I seem to have forgotten much of what I used to know about computers! LOL. It's not computers that are bad; it's only the people who have no concept of quality Technical Writing. Documentation for most software is abysmal. I think most of it is written for other developers and not the end-user of the software/hardware. Microsoft is a perfect example of being masters of "worthless, meaningless, vagueness!"

I think you are doing quite well just by asking questions here. These folks can, and do really help folks like us!
 

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