1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

remote help

Discussion in 'All Other Software' started by mancunian, Mar 26, 2008.

Thread Status:
Not open for further replies.
  1. mancunian

    mancunian Thread Starter

    Joined:
    Dec 17, 2005
    Messages:
    46
    Good evening,

    Can anyone suggest some software that I can use so that I can troubleshoot another computer in another country. I am in Canada and I need to troubleshoot a pc in England. Does anyone know of a way I can connect to fix issues on that other pc? My computer has XP on and other other one has Vista. Does remote desktop work for this? If anyone can suggest a program or any other way of doing this I would really appreciate it.

    Thank you.
     
  2. Squashman

    Squashman Trusted Advisor

    Joined:
    Apr 4, 2003
    Messages:
    19,786
    If the Vista computer is Business or Ultimate you could use Remote Desktop. Another good solution would be to use one of the many free VNC applictions out there. I use UltraVNC.

    Another good option if the person you are helping is at there PC is Zolved. It is a no brainer setup.
    http://www.zolved.com/remote_control
     
  3. mancunian

    mancunian Thread Starter

    Joined:
    Dec 17, 2005
    Messages:
    46
    Great,

    Thank you for taking the time to help me. I will try the zolved tomorrow :)
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/697443

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice