1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

remote help

Discussion in 'All Other Software' started by mancunian, Mar 26, 2008.

Thread Status:
Not open for further replies.
  1. mancunian

    mancunian Thread Starter

    Joined:
    Dec 17, 2005
    Messages:
    46
    Good evening,

    Can anyone suggest some software that I can use so that I can troubleshoot another computer in another country. I am in Canada and I need to troubleshoot a pc in England. Does anyone know of a way I can connect to fix issues on that other pc? My computer has XP on and other other one has Vista. Does remote desktop work for this? If anyone can suggest a program or any other way of doing this I would really appreciate it.

    Thank you.
     
    mancunian, Mar 26, 2008
    #1
  2. Squashman

    Squashman Trusted Advisor

    Joined:
    Apr 4, 2003
    Messages:
    19,786
    If the Vista computer is Business or Ultimate you could use Remote Desktop. Another good solution would be to use one of the many free VNC applictions out there. I use UltraVNC.

    Another good option if the person you are helping is at there PC is Zolved. It is a no brainer setup.
    http://www.zolved.com/remote_control
     
    Squashman, Mar 26, 2008
    #2
  3. mancunian

    mancunian Thread Starter

    Joined:
    Dec 17, 2005
    Messages:
    46
    Great,

    Thank you for taking the time to help me. I will try the zolved tomorrow :)
     
    mancunian, Mar 26, 2008
    #3
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Similar Threads - remote help
  1. lordsoth33

    Remote Monitoring Project

    lordsoth33, Jan 14, 2020, in forum: All Other Software
    Replies:
    1
    Views:
    275
    Oddba11
    Jan 17, 2020
  2. BratDawg

    Supremo Remote Desktop Software? Anyone Use?

    BratDawg, May 15, 2019, in forum: All Other Software
    Replies:
    1
    Views:
    344
    SpywareDr
    May 15, 2019
  3. js197

    Multi Session Remote Access Software Server 2016

    js197, May 1, 2019, in forum: All Other Software
    Replies:
    1
    Views:
    325
    js197
    May 1, 2019
  4. StanDunga

    Help needed importing cloned data from port hdd onto new pc

    StanDunga, Feb 24, 2020 at 8:29 PM, in forum: All Other Software
    Replies:
    9
    Views:
    276
    Oddba11
    Feb 27, 2020 at 8:44 AM
  5. captaincam

    File Path/ Directory help please

    captaincam, Feb 14, 2020, in forum: All Other Software
    Replies:
    3
    Views:
    314
    cwwozniak
    Feb 15, 2020
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/697443

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice