remote software possibilities

[PK-her0]

Hi guys...its something i have been meaning to ask a while...
i saw the add for tech guys live help...and it said live pros work on your desktop..bla bla bla!

firstly, what software do you consider the best for remote access...i remember a few years
ago there was pc anywhere...there must be lots of newer products...the best ?

secondly...how easy / difficult is it to setup and implement?
i mean surely its not that easy for software like this (including the tech guys pro help) to just
simply connect to a pc.. i mean surely firewalls all that will deny access...

just wondering...

 

[johnhe]

If you are using Vista or XP Pro they both have built in Remote Desktop support that is easy to use. I use Remove Desktop to access my main office computer from my laptop when I'm out of the office. You can learn about Remove Desktop here:

http://www.microsoft.com/windowsxp/using/mobility/getstarted/remoteintro.mspx

XP home has Remote Assistance built in. It also allows accessing a computer remotely but requires someone to be at the remote machine. Remote Assistance is designed to allow helping someone solve a problem remotely. You can learn more about Remote Assistance here:

http://support.microsoft.com/kb/300546
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/remoteassist/intro.mspx

Regards,
John Hensley
www.resqware.com

 

[Squashman]

I use UltraVNC.

 

[fairnooks]

I use both Windows Remote Desktop, and UltraVNC for systems not running Win XP Pro. WRD is snappier so I use that if I can but that has the disadvantage of not allowing someone on the remote to interact with you at the same time.

A quick and easy little program to get up and running for interactive remote sharing/assistance that's being developed, seems to get a little better each time I try it, is called CrossLoop. It behaves similar to UltraVNC (though I haven't tried the SC (single click) server) but you don't have to open ports or enter I.P. addresses in order to get connected.