Up until recently, it was a simple, straightforward procedure to
transfer files to and from a memory stick or digital camera via any USB
port on my desktop. The stick or camera appear in Windows Explorer under Control Panel/Portable Media Device. Since installing SP2, however, when I attempt to access their files, nothing shows up, and when I attempt to move or copy files to them, a STOP symbol is displayed. Other USB devices work normally, and both the memory stick and camera work normally on my laptop and appear as removable disks, as they did on my previous desktop.
Following advice so far: fully updated system (including drivers), virus and spyware checked, disabled suspicious-looking services--which has not resulted in any other problem. What next?
=============================
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name GLASER
System Manufacturer INTELR
System Model AB60
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2605 Mhz
Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2605 Mhz
BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 7/11/2003
SMBIOS Version 2.2
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name GLASER\Bill
Time Zone Pacific Standard Time
Total Physical Memory 768.00 MB
Available Physical Memory 469.55 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.83 GB
Page File C:\pagefile.sys
transfer files to and from a memory stick or digital camera via any USB
port on my desktop. The stick or camera appear in Windows Explorer under Control Panel/Portable Media Device. Since installing SP2, however, when I attempt to access their files, nothing shows up, and when I attempt to move or copy files to them, a STOP symbol is displayed. Other USB devices work normally, and both the memory stick and camera work normally on my laptop and appear as removable disks, as they did on my previous desktop.
Following advice so far: fully updated system (including drivers), virus and spyware checked, disabled suspicious-looking services--which has not resulted in any other problem. What next?
=============================
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name GLASER
System Manufacturer INTELR
System Model AB60
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2605 Mhz
Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2605 Mhz
BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 7/11/2003
SMBIOS Version 2.2
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name GLASER\Bill
Time Zone Pacific Standard Time
Total Physical Memory 768.00 MB
Available Physical Memory 469.55 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.83 GB
Page File C:\pagefile.sys