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Removal of SurfSideKick 3 help requested

Discussion in 'Virus & Other Malware Removal' started by r8rfnatc, Jan 13, 2006.

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  1. r8rfnatc

    r8rfnatc Thread Starter

    Joined:
    Jan 13, 2006
    Messages:
    43
    I can't get rid of this program and it has all but stopped my computer from running. Any help?
     
  2. williamorc

    williamorc

    Joined:
    Oct 10, 2005
    Messages:
    264
    please download

    save to a permenatn location like c: program files/hijack this and install it. open it up, press scan and save log file DO NOT DO ANYTHING YET!!!! take the log and post it here for experts to look at
     
  3. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    Go to the link below and download the trial version of SpySweeper:

    SpySweeper http://www.webroot.com/consumer/products/spysweeper/index.html?acode=af1&rc=4129&ac=tsg

    * Click the Free Trial link under "SpySweeper" to download the program.
    * Install it. Once the program is installed, it will open.
    * It will prompt you to update to the latest definitions, click Yes.
    * Once the definitions are installed, click Options on the left side.
    * Click the Sweep Options tab.
    * Under What to Sweep please put a check next to the following:
    o Sweep Memory
    o Sweep Registry
    o Sweep Cookies
    o Sweep All User Accounts
    o Enable Direct Disk Sweeping
    o Sweep Contents of Compressed Files
    o Sweep for Rootkits

    o Please UNCHECK Do not Sweep System Restore Folder.

    * Click Sweep Now on the left side.
    * Click the Start button.
    * When it's done scanning, click the Next button.
    * Make sure everything has a check next to it, then click the Next button.
    * It will remove all of the items found.
    * Click Session Log in the upper right corner, copy everything in that window.
    * Click the Summary tab and click Finish.
    * Paste the contents of the session log you copied into your next reply.
    Also post a new Hijack This log.
    =============
    Get HiJack This V1.99.1 http://thespykiller.co.uk/files/hijackthis_sfx.exe - double click the DL file and click UNZIP letting it extract to its default folder C:\Program FIles\HiJackThis, run it from there, DO NOT fix anything, post the log here.
     
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