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Remove Cybervizion keylogger

Discussion in 'Virus & Other Malware Removal' started by ITTF Museum, Jul 14, 2006.

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  1. ITTF Museum

    ITTF Museum Thread Starter

    Joined:
    May 17, 2004
    Messages:
    88
    Hello Group,
    Downloaded Spy Sweeper today and it found cybervizion keylogger.
    How do I get rid of this? Not sure exactly where it is as Spy Sweeper did not terminate properly. Last folder mentioned was d:/devices/dgt board.dev
    Any clues? My system (Windows XP) has been running very slow at times - at first I attributed this to GoBack which I installed some months ago. But now I am worried.
    How can I find (and destroy) the actual log folder/file where the keylogger stores the info?
    Advice appreciated.
    Thanks for a reply.
    Charles
     
    ITTF Museum, Jul 14, 2006
    #1
  3. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    115,187
    Please do this:

    Click here to download HJTsetup.exe
    • Save HJTsetup.exe to your desktop.
    • Double click on the HJTsetup.exe icon on your desktop.
    • By default it will install to C:\Program Files\Hijack This.
    • Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
    • Put a check by Create a desktop icon then click Next again.
    • Continue to follow the rest of the prompts from there.
    • At the final dialogue box click Finish and it will launch Hijack This.
    • Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
    • Click Save to save the log file and then the log will open in notepad.
    • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    • Come back here to this thread and Paste the log in your next reply.
    • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
     
    Cookiegal, Jul 14, 2006
    #2
  4. ITTF Museum

    ITTF Museum Thread Starter

    Joined:
    May 17, 2004
    Messages:
    88
    Hi Cookiegal, and thanks for looking at my HJT log: (I've had HJT for a year or so, & did not do the download - is there a new and improved version I should use?)

    Logfile of HijackThis v1.99.1
    Scan saved at 17:43:16, on 14/07/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Fichiers communs\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Fichiers communs\Symantec Shared\ccProxy.exe
    C:\Program Files\Fichiers communs\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Fichiers communs\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Fichiers communs\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\WINDOWS\System32\DVDRAMSV.exe
    C:\Documents and Settings\Jordi Serra\Mes documents\security suite\ewidoctrl.exe
    C:\Program Files\Norton GoBack\GBPoll.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\wdfmgr.exe
    C:\Program Files\Apoint2K\Apoint.exe
    C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
    C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
    C:\PROGRA~1\EzButton\CPATR10.EXE
    C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
    C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe
    C:\Program Files\Lexmark X5100 Series\lxbabmon.exe
    C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\WINDOWS\System32\alg.exe
    C:\Program Files\Apoint2K\Apntex.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\Skype\Phone\Skype.exe
    C:\WINDOWS\system32\RAMASST.exe
    C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
    C:\Program Files\Norton GoBack\GBTray.exe
    C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    C:\Program Files\Fichiers communs\Symantec Shared\Security Console\NSCSRVCE.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
    C:\Program Files\Spyware Doctor\sdhelp.exe
    C:\Program Files\Spyware Doctor\swdoctor.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Windows Media Player\wmplayer.exe
    C:\Program Files\Mozilla Thunderbird\thunderbird.exe
    C:\Documents and Settings\Jordi Serra\Bureau\hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ittf.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ittf.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
    O2 - BHO: WsftpBrowserHelper Class - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2k0.dll
    O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Fichiers communs\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Fichiers communs\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
    O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
    O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
    O4 - HKLM\..\Run: [CPATR10] C:\PROGRA~1\EzButton\CPATR10.EXE
    O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
    O4 - HKLM\..\Run: [Lexmark X5100 Series] "C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"
    O4 - HKLM\..\Run: [STOPzilla] "C:\Program Files\STOPzilla!\Stopzilla.exe" /autorun
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
    O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
    O4 - Global Startup: Image Transfer.lnk = ?
    O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton GoBack\GBTray.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Fichiers communs\Adobe\Calibration\Adobe Gamma Loader.exe
    O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/kws/kavwebscan_unicode.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
    O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
    O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
    O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Fichiers communs\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccSetMgr.exe
    O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
    O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
    O23 - Service: ewido security suite control - ewido networks - C:\Documents and Settings\Jordi Serra\Mes documents\security suite\ewidoctrl.exe
    O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton GoBack\GBPoll.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\CCPD-LC\symlcsvc.exe

    Charles
     
    ITTF Museum, Jul 14, 2006
    #3
  5. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    115,187
    Can you post the log from SpySweeper please?
     
    Cookiegal, Jul 14, 2006
    #4
  6. ITTF Museum

    ITTF Museum Thread Starter

    Joined:
    May 17, 2004
    Messages:
    88
    Will have to re-run Sky Sweeper and post the log as it did not terminate normally when I ran it, although it did announce the 1 find of Cybervizion keylogger. But I had other stuff running so this time I will close everything else.
    Thanks for looking in Cookiegal, and bon weekend from Switzerland.
    Charles
     
    ITTF Museum, Jul 14, 2006
    #5
  7. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    115,187
    Yes, please do run it again.

    Bon weekend! (y)
     
    Cookiegal, Jul 14, 2006
    #6
  8. ITTF Museum

    ITTF Museum Thread Starter

    Joined:
    May 17, 2004
    Messages:
    88
    Sorry to report that re-running Spy Sweeper yielded the same results. It cites only the detection of Cybervizion keylogger, and stops, with the last folder listed as
    d:\devices\dgt board.dev
    I have only the trial version as downloaded today. At the end none of the buttons worked, no Results, no log options ... and when I close the window it says that the connection to Spy Sweeper was lost.
    Was there anything suspicious in the HJT log?
    I think I have too many security programs now and want to trim down - I run them all periodically, and regularly ask for updates, but the stable includes Norton, ewido, CWS shredder, AdAware, Spybot, and as of today, SpySweeper and Spy Doctor. Plus I run those internet based checks as well. It's getting to be too much.
    Can you recommend a configuration based on Norton + just a few of the most reliable packages?
    But the other major concern is to purge and banish to cyberpurgatory forever this cybervizion keylogger.
    How do I proceed with that, and where are its log files? Is there any significance to this d:\devices ... file? No children use any of the computers on our small office LAN (7 users).
    Really appreciate your thoughts cookiegal. with so many thousands of posts you really deserve a medal of honor for helping so many troubled souls!
    Charles
     
    ITTF Museum, Jul 14, 2006
    #7
  9. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    115,187
    This keylogger may have been intentionally installed by the company administrator. Do you know anything about that possibility?
     
    Cookiegal, Jul 14, 2006
    #8
  10. ITTF Museum

    ITTF Museum Thread Starter

    Joined:
    May 17, 2004
    Messages:
    88
    Hi Cookiegal,
    I am the administrator of the museum so installing a keylogger would have to go through me, and I would never invade the privacy of the staff that way. But we do have contractors and consultants, and we've had a lot of internet and e-mail contact with them, so it is conceivable that they somehow planted the keylogger to gain a competitive edge, making it all the more critical for me to remove it.
    A series of questions:
    1. Is it possible to locate the log and decypher it to find where the log files are being sent?
    2. Why did none of the other anti spyware programs I routinely update and run (Norton, ewido, spybot, Adware ...) detect cybervizion keylogger, which has been around a long time (I did some googles and noted some reports a few years ago)? Is it possible that some scare tactics are being used?
    3. How do I get rid of the keylogger? One google source recommended using Control Panel>Remove Program, but I do not know the name of the program to delete it. The last file listed in Sweeper was d:\devices\dgt board.dev Is that just the last file scanned by Sweeper, or is that the culprit file? Should I delete it?
    4. Did you notice anything suspicious, or related to keylogger activity, in my HJT log?

    I have today removed the trial versions of SpySweeper and Spy Doctor. I have loads of security on this system, and I manually block all cookies when prompted, and deny Active X when prompted, and I scan e-mail attachments before opening, so I should be safe. But this keylogger has to go! I cannot find any specifics on removal techniques, or even removal experience, strange, as usually for any virus, malware, spyware you can just do a google and find many links to both removal techniques and removal experience.
    As a result of this *really* annoying 'scare' I think I will invest in a small laptop with wireless connection and use a different server for all internally sensitive matters such as contractor evaluation, bids etc. I do a lot of online auction bidding/buying and a keylogger could extract passwords - that is beyond disturbing!
    Hope you can help me purge this problem and put my mind at ease.
    Thanks for looking in ...
    Charles
     
    ITTF Museum, Jul 15, 2006
    #9
  11. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    115,187
    • Reboot your computer into Safe Mode now. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.
      IMPORTANT: Do not open any other windows or programs while Ewido is scanning as it may interfere with the scanning process:
    • Launch Ewido Anti-spyware by double-clicking the icon on your desktop.
    • Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
    • Ewido will now begin the scanning process. Be patient this may take a little time.
      Once the scan is complete do the following:
    • If you have any infections you will prompted, then select "Apply all actions"
    • Next select the "Reports" icon at the top.
    • Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
    • Close Ewido and reboot your system back into Normal Mode.


    Run ActiveScan online virus scan: here

    When the scan is finished, save the results from the scan!


    Come back here and post a new HijackThis log along with the logs from the Ewido and Panda scans.
     
    Cookiegal, Jul 15, 2006
    #10
  12. ITTF Museum

    ITTF Museum Thread Starter

    Joined:
    May 17, 2004
    Messages:
    88
    The ewido scan found an instance of adware.minibug and it was then quarantined. Here is the ewido report:
    ---------------------------------------------------------
    ewido anti-malware - Rapport de scan
    ---------------------------------------------------------

    + Créé le: 08:54:04, 17/07/2006
    + Somme de contrôle: 1BC2DE1

    + Résultats du scan:

    C:\System Volume Information\_restore{422799EC-F0E2-4D5E-B421-FBA88C21CD2E}\RP255\A0031046.dll -> Adware.Minibug : Nettoyer et sauvegarder


    ::Fin du rapport

    The Panda ActiveScan found nothing.

    New HJT log:

    Logfile of HijackThis v1.99.1
    Scan saved at 09:37:53, on 17/07/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Fichiers communs\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Fichiers communs\Symantec Shared\ccProxy.exe
    C:\Program Files\Fichiers communs\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Fichiers communs\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Fichiers communs\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\WINDOWS\System32\DVDRAMSV.exe
    C:\Documents and Settings\Jordi Serra\Mes documents\security suite\ewidoctrl.exe
    C:\Program Files\Norton GoBack\GBPoll.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Apoint2K\Apoint.exe
    C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
    C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
    C:\PROGRA~1\EzButton\CPATR10.EXE
    C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
    C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe
    C:\Program Files\Lexmark X5100 Series\lxbabmon.exe
    C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe
    C:\Program Files\Apoint2K\Apntex.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\Skype\Phone\Skype.exe
    C:\WINDOWS\system32\RAMASST.exe
    C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
    C:\Program Files\Norton GoBack\GBTray.exe
    C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    C:\Program Files\Fichiers communs\Symantec Shared\Security Console\NSCSRVCE.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Mozilla Thunderbird\thunderbird.exe
    C:\Documents and Settings\Jordi Serra\Bureau\hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ittf.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ittf.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: WsftpBrowserHelper Class - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2k0.dll
    O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Fichiers communs\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Fichiers communs\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
    O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
    O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
    O4 - HKLM\..\Run: [CPATR10] C:\PROGRA~1\EzButton\CPATR10.EXE
    O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
    O4 - HKLM\..\Run: [Lexmark X5100 Series] "C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"
    O4 - HKLM\..\Run: [STOPzilla] "C:\Program Files\STOPzilla!\Stopzilla.exe" /autorun
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
    O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
    O4 - Global Startup: Image Transfer.lnk = ?
    O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton GoBack\GBTray.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Fichiers communs\Adobe\Calibration\Adobe Gamma Loader.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/kws/kavwebscan_unicode.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
    O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
    O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
    O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Fichiers communs\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccSetMgr.exe
    O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
    O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
    O23 - Service: ewido security suite control - ewido networks - C:\Documents and Settings\Jordi Serra\Mes documents\security suite\ewidoctrl.exe
    O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton GoBack\GBPoll.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\CCPD-LC\symlcsvc.exe

    Any signs of the cybervizion keylogger that SpySweeper detected?

    Thanks for looking in ... Charles
     
    ITTF Museum, Jul 17, 2006
    #11
  13. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    115,187
    No signs in the log.

    How many partitions do you have? What is your D: drive?
     
    Cookiegal, Jul 17, 2006
    #12
  14. ITTF Museum

    ITTF Museum Thread Starter

    Joined:
    May 17, 2004
    Messages:
    88
    My hard drive has just two partitions, C & D, both having 27.9 GB space.

    C is well consumed, with only 5.63 GB free; D has 19.9 GB free space. I did not set this up originally, as I inherited this laptop from another user some 2.5 years ago.

    Hmmm ... no signs of cybervizion keylogger except as detected by one service, and no other package despite extenive scans by the most respected, updated and widely used in the business. Does this suggest a scare tactic to buy the 'award winning' package?

    Consider me scared - I *really* want to get to the heart of this issue. This has caused me a lot of time and effort, as well as personal stress. It is awful to sit here at my PC every day and have to worry that someone is monitoring my keystrokes. In my view it is criminal for anyone to advertise security software downloads and then scare the heck out of you with false detections to encourage sales of their product. Is that what we are dealing with here? Your opinion as Moderator, without mentioning any specific software package, would be insightful.

    Questions:
    1. Why do none of the many other security suites that I have regularly updated and run detect this keylogger?
    2. May I conclude from your look at my latest HJT log, that all is well?
    3. How could I have received this adware.minibug that ewido detected when I routinely deny all cookies and Active-X requests, and scan all downloads before accepting them??
    4. Is the adware.minibug related at all with the cybervizion keylogger?
    5. Why is there such scant information about this keylogger and detection/removal techniques?

    I am very concious of internet security, so all this is very distracting, time wasting and discouraging. Well time wasting may be too strong, as I am definitely learning from this exchange.

    Appreciate you comments about the above Cookiegal.

    Thanks for looking in ... Charles
     
    ITTF Museum, Jul 17, 2006
    #13
  15. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    115,187
    No, SpySweeper is a reputable product but it could well be a false positive.

    Do you have this folder on your D drive? If so, what does it contain?

    d:/devices


    Minibug can come bundled with other programs and it's not related to the keylogger.


    Let's dig a little deeper and see if there's anything not showing in the HijackThis log.

    Download WinPFind
    • Right Click the Zip Folder and Select "Extract All"
    • Extract it somewhere you will remember like the Desktop
    • Don’t do anything with it yet!


    Click here for info on how to boot to safe mode if you don't already know how.


    Reboot into Safe Mode.


    Double click WinPFind.exe
    • Click "Start Scan"
    • It will scan the entire System, so please be patient and let it complete.


    Reboot back to Normal Mode!


    • Go to the WinPFind folder
    • Locate WinPFind.txt
    • Copy and paste WinPFind.txt in your next post here please.
     
    Cookiegal, Jul 17, 2006
    #14
  16. ITTF Museum

    ITTF Museum Thread Starter

    Joined:
    May 17, 2004
    Messages:
    88
    Cookiegal:

    There is a folder d:\devices and it contains:

    Auto232.dev 24k
    DGTEBDLL.dll 1.23MB
    DGT Board.dev 28k

    The DGT Board.dev file was shown on the SpySweeper window along with the message citing that cybervizion keylogger had been detected.

    Given the 'Board.dev' could this be the keylogger, or is this a normal folder & file to have on a Windows XP system? On systems that do not have a partitioned drive is there normally a c:\devices folder? I googled on c:\devices and found nothing about this folder.

    Have downloaded and unzipped WinPFind but have not yet run it. Can I run it in normal mode? Tried to enter safe boot mode by tapping F8 as suggested, but never got the option for Safe mode, just some Norton stuff. Will try again though and come back. Meanwhile, could anything be learned if it were run in normal mode if I close all other windows?

    Charles
     
    ITTF Museum, Jul 18, 2006
    #15

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