Remove Hidden Files and Viruses

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

lacosta

Thread Starter
Joined
Dec 26, 2010
Messages
1
My computer was starting to act weird, so I went to youtube and read information on how to remove viruses, worms, etc. Someone said to go to start, then run and type in cmb and write Q: and like a fool this is what I did. Now I have a hard drive named Q. I tried to remove it, but it says that it is hidden. What could I do to remove it. Also, how would I remove viruses from my computer if I have them? I tried to restore my computer and it does not allow me to.
 

Ent

Josiah
Retired Trusted Advisor
Joined
Apr 11, 2009
Messages
5,467
While I don't doubt that someone here can help you, we will need a bit more information. Here's a few things that I or anyone else would definitely need to know:

A few things about your computer. For example what Operating System do you have?

A few things about your problem. I assure you there are a lot of ways in which a computer can act weird, they all have different causes, and they all have different solutions. What was happening? What error messages were you getting?

Any possibly relevant information about what you've done.
This includes what you were doing before the problem started (such as programs you installed.)
It also includes things you've tried to do to fix the problem. In particular please provide a link to the site which told you to do the Q: thing.


If the problem looks like it may be virus related it will have to be referred to the trained malware team here, since the site prohibits untrained members such as myself from offering advice in this highly complex area. Even if it isn't malware related you should get good help, but it has to be a two way process -- we cannot physically see or touch your computer.
 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
Joined
Aug 27, 2003
Messages
118,500
Get Microsoft security essentials. Run it, and it should get rid of it. Normally viruses try to keep your computer running smooth. Do the same thing but put C instead of Q to change it back. http://www.microsoft.com/security_essentials/
Please refer to the rules concerning HijackThis log analysis and malware removal.

http://www.techguy.org/rules.html

Log Analysis/Malware Removal - In order to ensure that advice given to users is consistent and of the highest quality, those who wish to assist with security related matters must first graduate from one of the malware boot camp training universities or be approved by the administration as already being qualified. Those authorized to help with malware issues have a gold shield
next to their name and authorized malware removal trainees have a blue shield
next to their names. Anyone wishing to participate in a training program should contact a Moderator for more information.

Please refrain from replying to security related matters until you have presented evidence to one of the moderators or admins here that proves you to be qualified to do so. If you are not yet qualified and interested in being trained, we will be glad to help you get enrolled at one of the free online training facilities. Just PM me or one of the other moderators that work Security and we'll point you in the right direction.

Thanks in advance for your cooperation. :)
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top