I have Vista security 2013 on my laptop and it won't allow me to download/install anything. Thus I can't comply with your "special instructions". Before anything will open, my email pops up, I believe that's because after this trojan invaded my pc, when I tried to open my Windows mail, I got "what do you want to open this with"? I chose IE. and since hen every thing is preceded by OUTLOOK EXPRESS that I have to minimize before the desired page can be seen and even then, sometimes ther's nothing to be seen. I think my .exe file is corrupted, and I can't download a fix for it.. In printing out instructions to maNUALLY REPAIR, WAS TOLD THE VIRUS MAY CHANGE ITS NAME WHEN LOOKING FOR to delete it in registry, and apparently it does for recommended entries were not found.