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Removed a virus; Now can't login to Windows, even in SafeMode

Discussion in 'Windows XP' started by foxandrew, Oct 15, 2008.

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  1. foxandrew

    foxandrew Thread Starter

    Joined:
    Oct 15, 2008
    Messages:
    3
    Hi,
    I need help; real bad !

    I started receiving popups about buying an antivirus.. This was not the first time I see this, known as the worm.win32.netbooster.
    So far so good..

    Now I went to update my AVG free, but the update didn't seem to work.
    (the virus somehow blocked the avg website alone)
    So I tried to go get the update manually.
    From IE, every single page would redirect me somewhere else. Usually, the few times this happenned to me, what I would do is copy the url and insert it directly into the http: address bar.
    Even doing this into IE didn't work; I got redirected every time.
    I tried opening firefox, and my pc shut down instantly.
    When it reopened, my "start menu" button didn't have the usual program tab and etc.. I just had the recent applications in there.
    The ctrl-alt-delete for task manager has been disabled.

    So I tried plan B ; I reinstalled my Spy Hunter 3 (has not been updated for 2 months), could not update, obviously, so I scanned my pc and this one, unlike AVG, found a few trojans. I removed them, booted the pc, and tried everything ; NOTHING had been fixed !

    Then I tried going at a friends house, downloading the latest AVG updates on my usb key, came back, made a manual update from AVG (which worked, and was dated from today) and ran another scan.
    1h55 minutes later : It's done! and this time, it seems to have found a few new spyware/trojans (even though I DID NOT connect to the internet meanwhile..and my AVG had been updated 3-4 days ago)

    I've deleted everything, restarted the computer as suggested, and "it died" !!!

    This is where things went nasty..

    Since that restart, Windows never completely opened !
    It seems to load properly, then I see my desktop background image for a few seconds (5 to 10), and then instead of showing me all the icons on the desktop, it goes back to the "login panel" or I don't know how to call this, where you have the choice of which user sessions you want in windows.
    I only have one, which is Administrator.

    So windows brings me there. If I click on my profile to log into windows, I hear the "Welcome" music from windows, and as soon as the sound is finished playing (about 3-4 second), I hear the "GoodBye" music from windows, as when you decide to quit and either leave a session or shut down the computer.
    And it brings me back to that exact same window where I can choose my profile(only have one), or the only other option I have at that point is to ShutDown/Restart my computer.

    Only other thing I could think of was logging in using the Safe-Mode.
    Tried f8, choosed the safe mode and here what it does.
    I see the big windows sign (fullscreen, showing that it's loading) but then my screen "blinks" 2 more times (just like if I had unplugged the monitor from the wall), so it flashes2-3 times, then I see some kind of dos screen with text only on the bottom line. It seems to load the drivers..It keeps loading for a while (seems to run much slower in safe mode.. not supposed to)
    And it brings me to the same login place where I can do nothing more.

    (in safe mode, I thought colors would be less detailed, and I usually have safe mode signs in each corner; not this time.. maybe because I did not finish logging into windows..?!)

    I had taken a screenshot of the trojan/spyware that were removed, but of course, this image with the useful information is still in my pc and.. I cannot access any information on it.

    Thanks for your time and help
    Jeff
     
  2. fairnooks

    fairnooks Banned

    Joined:
    Oct 1, 2007
    Messages:
    5,251
    Is there data you need to get off the drive? I think you're hosed and need to reinstall fresh as the shortest solution. Sounds like you might spend weeks trying to sort out all the problems otherwise and might not even succeed then.

    Wait for another opinion or two more though, maybe someone knows a better way.
     
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