I'm convinced that I accidentally removed the DVD-R driver from my CD-RW/DVD-R drive. I have a Dell Inspiron 9100 and haven't been able to track down or successfully update the driver to fix this problem. Can someone help me? I'm really new at this. Thanks.
DVDs used to load automatically or I'd have to access them through My Computer; neither way work now. I can still play CDs as normal, but I get no response from DVDs. I've tried multiple DVD-playing software but to no avail. Dell simply suggested I download a K-Lite codec, which did nothing. Others have suggested updating my drivers but that didn't work either.
Conclusion: I'm assuming that the lasers used to read DVDs have been damaged somehow and that I need to replace the drive.
Your conclusion is most likely correct. The dvd and cd use different lasers. It is very possible for a drive to read CDs and not DVDs.
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