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Removing Add On's

Discussion in 'Virus & Other Malware Removal' started by dawn gates, Jan 12, 2013.

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  1. dawn gates

    dawn gates Thread Starter

    Sep 29, 2008

    I find myself in need of help again and would be grateful to anyone that could help. I seem to have downloaded an add on somehow and would like to remove it, but when I go into manage add ons, I go to the one that is causing problems (Brows2Save), I highlight it, but the dissable box is not highlighted. I can't seem to remove it. It is causing problems with my Microsoft Security Essentials. I am constantly getting the message that there is a problem and my computer is not protected and that it needs to clean it. I set it to clean and then ten minutes later, it comes up again.

    I just can't get rid of it.

    I am using IE9.

    Thank you

    Dawn :eek:
    Tech Support Guy System Info Utility version
    OS Version: Microsoft® Windows Vista™ Home Basic, Service Pack 2, 32 bit
    Processor: AMD Athlon(tm) 64 Processor 4000+, x64 Family 15 Model 95 Stepping 3
    Processor Count: 1
    RAM: 1790 Mb
    Graphics Card: ATI Radeon X1250, 256 Mb
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    Motherboard: Acer, F690GVM
    Antivirus: Microsoft Security Essentials, Updated and Enabled
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