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Removing bundled software

Discussion in 'All Other Software' started by cecilep61280, Feb 7, 2007.

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  1. cecilep61280

    cecilep61280 Thread Starter

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    Ok so i bought a new laptop from gateway. The gateway MT6451. The guy at best buy told me that there is a lot of software bundled in this computer that can slow it down and if i pay them money they can speed it up. Well i dont have a whole lot of money but would still like to remove what is running that can slow down my computer. I am running on the vista, and i am using the 60 day trial of microsoft office. I look into the startup folder and dont see anything but i am wondering where it is that all this "bundled" software would be located. there isnt much in the add/remove section either. Any suggestions?
     
  2. Frank4d

    Frank4d Retired Trusted Advisor

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  3. cecilep61280

    cecilep61280 Thread Starter

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    i got an error message after i extracted it saying soemthing about eleviation so that didnt work...any other suggestions?
     
  4. golferbob

    golferbob

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  5. stantley

    stantley

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    If you just want to turn off startup programs, post a HJT log.

    If you're looking to uninstall software you don't need, go into HJT 'Open Uninstall Manager', save and post the list.
     
  6. cecilep61280

    cecilep61280 Thread Starter

    Joined:
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    Logfile of HijackThis v1.99.1
    Scan saved at 4:01:44 PM, on 2/16/2007
    Platform: Unknown Windows (WinNT 6.00.1904)
    MSIE: Internet Explorer v7.00 (7.00.6000.16386)

    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Windows\System32\WLTRAY.EXE
    C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
    C:\Program Files\BigFix\bigfix.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Java\jre1.6.0\bin\jusched.exe
    C:\Program Files\AIM6\aim6.exe
    C:\Windows\ehome\ehtray.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
    C:\Program Files\AIM6\aolsoftware.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
    C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Users\Cecile Puckhaber\AppData\Local\Temp\Temp1_hijackthis.zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://myspace.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch=Retail&Br=GTW&Loc=ENG_US&Sys=PTB&M=MT6451
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch=Retail&Br=GTW&Loc=ENG_US&Sys=PTB&M=MT6451
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.html?Ch=Retail&Br=GTW&Loc=ENG_US&Sys=PTB&M=MT6451
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: ::1 localhost
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\PROGRA~1\Skype\Phone\IEPlugin\SKYPEI~1.DLL
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\google\BAE.dll
    O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
    O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
    O4 - HKLM\..\Run: [SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
    O4 - HKLM\..\Run: [BigFix] c:\program files\Bigfix\bigfix.exe /atstartup
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
    O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
    O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\PROGRA~1\Skype\Phone\IEPlugin\SKYPEI~1.DLL
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll
    O11 - Options group: [INTERNATIONAL] International*
    O13 - Gopher Prefix:
    O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
    O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://www.onlineregister.com/gateway/serial/gwCID.cab
    O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
    O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
    O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - %windir%\system32\svchost.exe (file missing)
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)
    O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
    O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
    O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)
     
  7. cecilep61280

    cecilep61280 Thread Starter

    Joined:
    Dec 8, 2004
    Messages:
    407
    Heres the other list. I do use microsoft office so i dont want to remove that and i did try uninstalling some other software as well. AC3Filter (remove only)
    Activation Assistant for the 2007 Microsoft Office suites
    Adobe Flash Player 9 ActiveX
    Adobe Reader 7.0.8
    AIM 6.0
    Apple Software Update
    ATI Catalyst Control Center Ex
    BigFix
    BitTorrent 5.0.5
    Broadcom 802.11 Network Adapter
    Browser Address Error Redirector
    DivX Codec
    DivX Content Uploader
    DivX Converter
    DivX Player
    DivX Web Player
    ElectricSheep 2.6.6
    Gateway Recovery Center Installer
    Google Toolbar for Internet Explorer
    Google Toolbar for Internet Explorer
    HijackThis 1.99.1
    iTunes
    Java(TM) SE Runtime Environment 6
    LimeWire 4.12.11
    Microsoft Digital Image Starter Edition 2006
    Microsoft Money 2006
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Home and Student 2007
    Microsoft Office Home and Student 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Shared MUI (English) 2007
     
  8. golferbob

    golferbob

    Joined:
    May 18, 2004
    Messages:
    3,895
  9. rgh1tsg

    rgh1tsg

    Joined:
    Sep 22, 2006
    Messages:
    13
    Out of curiosity how did you configure this machine RAM-wise? Your logs are for the most just applications that are present on the machine, not launched and running. But a machine can be slow just running the basic OS and AV overhead if it doesn't have enough RAM to begin with. You mentioned you're running Vista. I have seen reviews of Vista that indicate that all on its lonesome it needs about a GB of RAM to work effectively. If that is true and if your machine is equipped with less than say 2 GB of RAM that could be the source of your problem.

    It is not in the least unusual for the retailers to offer machines that are woefully under-RAMed since this allows them to present a lower price point to the consumer. In my book the practice is deceptive.
     
  10. RootbeaR

    RootbeaR

    Joined:
    Dec 8, 2006
    Messages:
    4,469
    BitTorrent
    LimeWire
    Skype
    These three will slow you down.
    From Wikipedia:
    Skype accesses the hard disk several times per minute. This can be verified by observing the HDD's activity LED, or by using a file access monitor such as FileMon.[6] With regard to internet bandwidth, certain users are selected by software to act as "supernodes". Under certain conditions, Skype is reportedly willing to accept thousands of connections, but is stated to limit itself to 40Kb/s upload and download.
     
  11. stantley

    stantley

    Joined:
    May 22, 2005
    Messages:
    7,091
    A few things that don't need to run at startup:

    O4 - HKLM\..\Run: [BigFix] c:\program files\Bigfix\bigfix.exe /atstartup
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"

    Bigfix never has that many fixes, so it doesn't have to run all the time, just run Bigfix manually every once and a while. There are a few more you probably don't need, use the second link golferbob gave you to look them up.

    There are a few things that should be cleaned up in your HJT log, a log expert can help you with that.
     
  12. cecilep61280

    cecilep61280 Thread Starter

    Joined:
    Dec 8, 2004
    Messages:
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    Could you tell me how to disbale those programs from running? I am on this new vista thing and its a lot different to me than XP. As far as what the other guy stated i have no idea about the ram issue but i do believe it came with 1gb of ram.
     
  13. stantley

    stantley

    Joined:
    May 22, 2005
    Messages:
    7,091
    Well I don't have Vista, but Msconfig should be about the same. Read the first link golferbob gave you on how to use Msconfig.

    Another option that works well is Startup Control Panel.
     
  14. alwrmc

    alwrmc

    Joined:
    Jan 13, 2004
    Messages:
    1,173
    First Name:
    B.L.
    What I do when I get a new computer is leave it alone for a couple of weeks to sort of "burn it in". I then reformat and do a clean install of what I want. I have tried simply removing and/or deleting software, but it usually leaves bits and pieces behind that can be troublesome.
     
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